Boston Market

1240 Farmington Ave, West Hartford
(860) 561-6150

Recent Reviews

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David Rivera

I dont know what is going on with Boston Market, but i do miss it... thanks for the wonderful service.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Mashed

Bruce Theriault

No pot pies are available for last few months; online menu would fool you. Surprise. Guess not popular in Summer.Half the interior lights are not working and looks dungy.

Atmosphere: 2

Service: 4

Matthew Shultz

I keep ordering a market bowl and they give me the least amount of food as possible. For 15 a bowl they act like they pay for it themselves. They used to pack the whole bowl full of food for 9bucks..now I get

Atmosphere: 2

Food: 4

Service: 2

Andrew Devlin

I work on a tight schedule and brought a crew of people here the other day. We arrived at 12:15p and the place was closed but had mats hanging on railings. Went out of our way to get here to find out that business was closed during their working hours. No sign explaining anything.

Atmosphere: 1

Service: 1

L Family

Went in there a couple of weeks ago to use the restroom. Boy was the bathroom and restaurant filthy. The only employee I saw there had the nerve to sit at a table on his phone browsing while he could of been cleaning the place. I will never order from this place again.

Wheelchair accessibility: n;n;n;

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Creamed Spinach

Jim Rigby

Location was closed when I came here before the closing time posted on the door. The only lights on in the restaurant were the ones inside the soda cooler. Very disappointed. Have been a customer here for years. The least they could do is post the correct hours or if they’re closed temporarily or permanently on the Google listing.

Rosemary S

There was no selection to be had. The soda machine was not working. The help was not welcoming at all. They looked like they didn’t want to be there. The sign said they were out of most things due to delivery . It looked as if they were going out of business. It was not the same place we have enjoyed before.

Rosemary Silkman

It was awful. They didn’t have much to choose from. IOut of a lot of food choices. What they did have was cold not good at all. Soda machine not working , no ice soda was warm. I was very disappointed for over thirty dollars.

Monica Andreozzi

Went in tonight to grab dinner for my grandmother and myself. And we got there at 5:00pm and got waited on right away. I ordered a quarter white boneless and I asked for a quarter dark boneless but the worker couldn't accommodate me which was fine. But the sides WTH they didn't have mashed potatoes, they didn't have mac and cheese, no creamed spinach, no green beans and the corn bread was burnt at the bottom. So please tell me why this place was open?? If it's on the menu you should have it available. Bad business!

Maria A Conde-Arzuaga

Customer service was great, but unfortunately, the corn bread as hard as a stone completely dry inside out, and the chicken was hard dry with a stale taste.Not to mention that now you can not choose any of the sides because fir some of them you have to pay an extra fee. This restaurant is nothing like it used to be,unfortunately, because my family and I used to have great times and food at this place.

Parking: Plenty and easy

Wheelchair accessibility: Complete access

Atmosphere: 2

Food: 1

Service: 5

Recommended dishes: Cornbread

Rose Karotkin

The food is good. The service is much to be desired. They didn’t seem happy that I walked through the door to buy $100 of food. It felt like it was a great nuisance and inconvenience to order food here.

Truvine Walker

The customer service was fabulous and the team worked efficiently. The atmosphere was positive but there was no dining availability in the restaurant because they had food orders in the dining area. My only concern was that the people who worked the register did not change gloves after operating the register. The only only reason I didn't leave is that they handled no food by hand. Hands should be washed between operating the register and gathering food or one person needed to remain on the register.

Atmosphere: 3

Food: 4

Service: 5

supraslide

Cashier (who was high like a kite lol) walked out middle of transaction. Young man and the other young lady came over to cash me out (they where super nice about it and you can see the shock on their faces). Eventually another young lady came from the back that knew how to use the register/ cashed me out. What an interesting ? experience. Food was good ?11/28/22 at 8:25pm.

Andrew Grasso

Never order from here. Twice had my order cancelled on Uber Eats- claimed they couldn’t get to my order but still were accepting orders through app. Enjoy food but this location is extremely poor customer service & unprofessional.

Keyla Palala

This rating isn't based on the food but on the experience. I went in got food with my son's we ate half of our meals then headed home since it was late. I came home excited to finish the remainder of my food and found myself chipping a tooth. There was something white in my meatloaf which appears to be a rock. A solid, small, white rock. I was mortified......this was not the experience anyone anticipates when eating food they purchased at a restaurant. As a result I now have to visit the dentist in hopes they can fix the tooth I chipped while chewing into this rocks. The staff was friendly so if I can give any advice it's to be mindful of what's around you're while cooking, head caps are worn and cooking area is free of anything that can accidentally get into the food.

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