Dunkin'
41 S Main St, West Hartford
(860) 313-1360
Recent Reviews
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I do not like the new paper cups for hot beverages because your beverage will not stay hot for a very long period of time. I miss the styrofoam cups for hot coffees and teas. Don't waste your money buying their Dunkin' Donuts cup products as they don't last for a long period of time and they're very expensive. Coffee prices are on the high end not as high as Starbucks but for a cup of coffee I would recommend making it at home
Atmosphere: 4
Food: 3
Service: 5
Friendly staff and coffee was made correctly.
Atmosphere: 5
Food: 5
Service: 5
Zero customer service some people do not have good customer service I do not want to set certain things on here but I will never go back there I just went there
Service: 1
One of the better Dunkin in Hartford
Atmosphere: 5
Food: 5
Service: 5
Closed for remodel
Atmosphere: 5
Food: 5
Service: 5
All I wanted was a cappuccino and it was not made correctly. I went back in and asked for it to be fixed, not only did the young man give me an attitude, he also has no clue how to make a cappuccino. The service was horrible! The manager heard me talking to the young man and also stormed out of the store to smoke a cigarette not wanting to be bothered by me. I will no longer be returning to this store or any other Dunkin’ Donuts for that matter!
Atmosphere: 1
Food: 1
Service: 1
Very unfriendly and slow.
Atmosphere: 3
Food: 5
Service: 3
Sunday 7:10pm Walked in, sorry we’re closed. I said I was just looking for a coffee. Well, if you give me a good tip I’ll get your coffee. And I did go through it just because the person I was with wanted a coffee otherwise I will never be back And the sad part the last words was well I was going to throw this coffee away. Anyways it’s the end of the day.
Atmosphere: 1
Food: 4
Service: 1
Quick in n out picking up to go
Atmosphere: 3
Service: 4
Service!This is what brings me back here.
Restaurantji Recommends
One word. Mary! She was so helpful and pleasant. Even when I forgot something and added to my order she never once got upset. This is the best Dunkin I’ve ever been to! I wish all the chains had a Mary working there! Clone her quickly!
Atmosphere: 5
Food: 3
Service: 5
Donuts and coffee are great, but ambience is just okay. I have seen better spaces in Dunkin donuts.
Atmosphere: 2
Food: 5
Service: 3
Is this the store that refuses to serve police?
Great employees.
Atmosphere: 5
Food: 5
Service: 5
Understaffed
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