Five Guys
316 N Main St, West Hartford
(860) 231-8166
Recent Reviews
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Took my daughter out for her bday. Her 1st time trying 5 guys. She gave it a 10 outta 10 but for $50 its insane. Go peep out the review on my YouTube channel. O Nation. Make sure to like and subscribe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Great Burgers, Bacon Cheeseburger
Some of the nastiest attitudes at this store.
Ordered delivery twice from this place and on both occasions they screwed up the order and did not provide part of my order. Not worth the hassle
Visited this location recently. Ordered 6 burgers. 5 of the 6 had the wrong ingredients. I don't think they paid attention to what was ordered, just did their own thing. They also forgot the 2 beverages for the order. Their customer service skills are non existent including the manager, Sheldon.
Atmosphere: 2
Food: 3
Service: 1
That’s was the best five guys for me, I always come only to this location, until one day I come late like 9:30 I usually come late,
This time The guy was very rude, give me faces and attitude like he do me a fever I ignored that, and then another guy come from the back,
Go to make the French fries, suddenly I realise him take the French fries from white packet no gloves nothing who know what he did before, I thought in this moment I will throw up,
I left in shock was so gross, what the point to use gloves after if in the same moment u use all ur hands inside packet full of water where was the French fries, God so gross, I don’t eat a lot of meat so only five guys and chipotle it’s my places,
Do better Five guys u burger it’s enough expensive to do something like this, and also with ur employees to act like this.
$12 for a cheeseburger and they managed to put three jalapeno slices on it. Food prep was poor, people were nice.
Atmosphere: 3
Food: 1
Service: 3
Thank you for being kind & friendly with the weather so oppressive! Wonderful food & excellent service!
Atmosphere: 5
Food: 5
Service: 5
Awesome place, great food, worth the price! Love the peanuts while you wait!
Atmosphere: 5
Food: 5
Service: 5
Great bugers and fries! If you have been you know. Always an overflowing cup of fries with more in the bag. Better than other fast food places, but higher priced. Burger, fries and drink will be about $20.
Atmosphere: 4
Food: 5
Service: 5
Horrible experience went to get a chocolate shake and machine was broken is this McDonald's
Restaurantji Recommends
50 bucks for 2 burger, 2 fries and 2 sodas at a fast food burger joint is ridiculous.
Atmosphere: 1
Food: 5
Service: 3
I really appreciated the service and their attitude. They were working they butts off and it was so busy but they still had good attitudes and was very attentive. So thank you.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Great Burgers, Bacon Cheeseburger, Bacon Burger
The staff was so friendly. The guy who made our food tonight was so nice, and he made the best burger I've ever had at any 5 guys.
Atmosphere: 5
Food: 5
Service: 5
Fries were soggy burger was too small for the high price and the chemical sludge they have the nerve to call a shake has absolutely nothing to do with milk and ice cream. They use the worst and cheapest oil based cheese. I walked out of there disappointed and hungry. Fast food is dead and this places over priced garbage food is no better than the crap they serve at the big three McDonald's burger king and wendys
Atmosphere: 1
Food: 1
Service: 3
Cold burger and cold stale over salted fries today. I’m so sad
Atmosphere: 5
Food: 1
Service: 5
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