KFC

930 New Britain Ave, West Hartford
(860) 953-9144

Recent Reviews

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HIM Gotblessings

Got some fresh pot pies from here. They are the best!!!!

Food: 5

David Ajodhi

I go to this location to order through the kfc app to pickup my order. I go through the drive thru to pick up my order and I'm told to go inside instead. I asked them why and told the employee that it's through the kfc app and the employee was adamant that I come inside. Upon coming inside I'm told to confirm pick up of the order and show my purchase. Upon picking up my order a young man laughed at me for being upset. I ordered the Korean chicken and when I opened the bag it looked rushed with the minimum placed into the order.

Atmosphere: 1

Food: 3

Service: 1

Iriana Cruz

I came in and ordered two meals.. the wait was 13 minutes for biscuits. I said no worries that’s fine no need for the biscuits. The fantastic cashier gave us an extra meat for not having biscuits. We sat down and as we are eating she brings us biscuits. She was so fantastic and nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Comeback Sauce, Fried Chicken, French Fries

Ruth Montanez

There was a bad service that they gave us the wrong order and we were there from 5:00 in the evening and then they gave us the right order S6 and there's people that works there have attitudes

Atmosphere: 1

Food: 3

Service: 1

Leonard Mohammed

Love the fact I can order any combination of chicken

Atmosphere: 5

Food: 5

Service: 5

jackie arroyo rivera

Went in at 9pm only to be told registers are closed. No cash accepted!!

K Lap

I went through the drive thru today to get myself a Famous Bowl for lunch.
The food was decent, but definitely suffering from ShrinkFlation. There was a ton of corn, but the chicken was lacking.
The person who was working the drive thru sounded really down, which is a bummer.
Overall, it was o.k., but these Famous Bowls aren’t what they once were.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Fried Chicken

allany ayala

i don’t think i’ve had a worse experience with any fast food place ever. everything in my order was old or made poorly. fries were soggy. mashed potatoes still had powder residue. but the chicken? it reeked. a smell i’ve never in my life have smelled. i couldn’t bring myself to take another bite. my biscuit was stale. what really killed me was the chicken. genuinely think if i took another bite i would be sick for days. $20 down the drain.

Atmosphere: 1

Food: 1

Service: 3

Jose Mejias

Every time I go there is at least 10 minute wait before anyone get to me then they always tell we don't have this or we don't have that I think this might be my last time here I rather risk getting shot by going to the north end or risk getting pulled over by cops

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Fried Chicken

Luis Jampo

Good food

Atmosphere: 5

Food: 5

Service: 5

Jeff Williams

It was a little late in the evening when I was there but still. No one would answer the drive through window. We had to wait there for 10 before someone came to the drive through window.

Atmosphere: 1

Food: 4

Service: 1

Flor Sprouse

Arrived to drive thru at 10:15 they stated it’s closed. Hours stated opened till 10:30.

Service: 1

Christopher Huertas

Super busy and long wait for crispy chicken even through the drive thru.

Food is as fast food can get.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Fried Chicken

Garfield “Trey” Mothersill

It was a dope little stop. No traffic in getting a meal. Customer service was nice, however, there was a bit of understaffing so it did take awhile to get my meal regardless of my stop being an empty one. The food was great eitherway.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Crispy Colonel Sandwich Meal, Chicken Nugget, Fried Chicken, French Fries, Chicken Sandwich

MAC WIT DACHEESE

Food is decent. Never met a friendly staff in that environment.

Atmosphere: 3

Food: 3

Service: 3

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