McDonald's

2534 Albany Ave, West Hartford
(860) 236-8580

Recent Reviews

Enjae Ostberg

Funny how Google still shows them as open when the abruptly closed the around the end of October without any notice to customers.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: World Famous Fries

Andy Russell

This one has been closed it is no longer there

Atmosphere: 5

Food: 5

Service: 5

yasmin saez de freitas

The play place here is so nostalgic

Atmosphere: 5

Food: 5

Service: 5

Abraham Abud

I've come here a couple of times after 7 AM and they hadn't opened. One time I came at 9am and the lady said that she was just opening. Also the attitude of the staff isn't friendly, at all. They're very disorganized, they are telling customers that they're on lunch menu (it's 10:53AM) and the menu behind them is still showing the breakfast menu. Very confusing and several customers have walked out without ordering.

Atmosphere: 4

Food: 5

Service: 1

Ctma Vtme

Wow! I've been to this location dozens of times. It's usually stressful, slow, dirty, etc. but the food is typically good. Today though, on Friday, September 29 at lunchtime, was amazing! It felt like a whole new location. It was so clean inside. Customer service was top tier, very friendly and pleasant. My food tasted like how McDonald's used to taste back in the day which was fresh and flavorful. Whatever team was working today really put their whole McDussy into their shift. They deserve recognition!

Atmosphere: 5

Food: 5

Service: 5

Ching Lin

Mobile order took more than one hour to fulfill twice. The look on the face of the servers ruin my appetite. Always gloomy.

Atmosphere: 1

Food: 4

Service: 1

Latisha Knighton

Listen to me. It was Saturday. On the outside the place looked calm. No one could have warned me for the chaotic wait line rumbling inside.There were two employees working the line. One taking orders the other gathering food. This line was for door dash and the actual line.They were as fast as two people with 20 orders could be. They had sad eyes. But always greeted each anxious desiring customer with a dull smile. I appreciated that.My order was correct. Each sandwich was custom made because we are picky. My fries were hot. The soda machine was alright. Sprite was seltzer water. Lol. Not much options like other McDonald's though.Clean as it could be for just the two of them working up front. Ample parking outside. There is an operational play area for the kids that mine enjoyed.Kid-friendliness: Play area inside.Wheelchair accessibility: Yes your wheelchair can get in if people hold the door. There are no automatic doors here.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Hamburger

Brandon R.

For this town , it’s a very outdated and messy place. My burger was pink, service is slow, tables are very dirty and didn’t see anyone clean for like a whole 40 minutes.

Atmosphere: 1

Food: 1

Service: 1

Mary Jane Espardinez

Stopped in half hour before closing. Relieved my order very quickly and was fresh. Staff was very polite and friendly. Excellent service, thank you !!!!!!!

Atmosphere: 5

Food: 5

Service: 5

danny zenkian

Burger was dry and had no taste, just a filler I regret having filled my stomach with

Atmosphere: 3

Food: 1

Service: 3

Roz Mitchell

They only had a couple people working, so it took much longer than I had anticipated, but the food was good hot and fresh and the service was polite and with a smile and that's a plus in my book!!

Food: 4

Service: 4

ColossalAsh3028

I would normally rate an experience at 'The Golden Arches' as four stars or more. However, the cashier was extraordinarily rude and curt with their interaction with me. I would not recommend this particular establishment due to the current front desk staff. To any management who may read this review, please scrutinize the front counter staff.

Atmosphere: 3

Food: 4

Service: 1

Abdur Harper

Modern store. Sometimes it isn't as clean as it could be. I get the impression that the store is often short-staffed. Orders take much longer to receive than many other stores. Room for improvement.

Atmosphere: 2

Food: 5

Service: 4

Jessica Mauhar

The location is nice and is always clean when I come here. The staff on the other hand needs to take a class on customer service. Every single time I walk in here they are ALWAYS yelling loudly. And they talk about the customers in Spanish to one another.

Atmosphere: 2

Food: 3

Service: 3

Erickah_Melanin Queen

I've ordered from here twice and the food has been decent, but every time I get my food, the bag smells like weed and it's unacceptable. Honestly, I will no longer be ordering from here.

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