Pond House Cafe
1555 Asylum Ave, West Hartford
(860) 231-8823
Recent Reviews
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Everything was outstanding, as usual! A perfect place to have a birthday celebration with friends!
This is a favorite brunch spot of ours, especially when the weather is nice and we can sit outside. We had a lovely meal with old friends and the waitstaff didn't rush us even though it was closing time as we were finishing up.
This was our first time going to the Pond House Cafe and it was fabulous. We sat outside in the gazebo which overlooked the pond and all of the beautiful flowers. The wait staff was absolutely lovely and accommodating. The food was delicious and had a beautiful presentation. All of this while a wedding was going on, and we never felt any difference with the service. I highly recommend!
Another superb lunch at the Pond House! Stephanie, our server yet again went above and beyond with her service and being aware of my allergies. Always a delightful way to spend the afternoon.
We enjoyed a very nice brunch with my family. The weather was a little rainy and cool, so we had to sit inside but didn't dampen our time together. We loved the omelet entrees and the hash browns that came with each one. The service was friendly and attentive. We also loved walking around the lovely flower and herb gardens. Definitely will be back hopefully on a sunnier day so we can sit outside!
We had a lovely lunch recently at Pond House Cafe. The portions were hearty, the ambience pleasant and the service, lovely. I would highly recommend this sweet little restaurant in the beautiful setting. Thank you.
This was my second time eating here in the span of a month and I had the same spot outdoors. Its beautiful outside. The flowers are pretty, the sound of the water is relaxing and the dogs walking by are cute. Unfortunately the service is extremely inattentive. Out of water, napkin with messy food, hot humid days. I had to wait over 15 minutes after asking for water and a napkin which I needed at that moment (nachos). I had to get up to request a to go box and our bill. We were left/ forgotten out there and this was not a one visit fluke. We had reservations both times as well. If the service is overloaded by the seats filled, I would suggest not taking more customers at the moment so the service won't be compromised. It was very unpleasant .
Great place for brunch! Friendly service & a choice of indoor or outdoor seating in the garden.
We were seated in the gazebo for my wife's birthday. Service was prompt and friendly. Food was excellent tasting and fresh. We will return!
Beautiful setting and lots of choices on the menu! Food was very good. Definitely will go back!
Restaurantji Recommends
The food was outstanding - delicious and presented beautifully. The selection was wonderful and unique. We will definitely go back. Our only complaint was that our server was always "on the run." Whenever we tried to speak to her, she was moving fast and already steps away before we finished our sentences. It really adversely affected our overall experience. The food and some of the prices were "upscale" but the experience with our server was not. We took note of her name and spoke to her about the problem. She said she was extremely busy. We told her that it would not affect our tip. We gave her more than 20%, but we mentioned that we wanted to have a relaxing experience and her rushing away all the time just made us anxious. I don't want to mention her name because I don't want to hurt anyone's job. I just hope that management would address this matter in staff meetings. Everything else was absolutely perfect!
Tables for two are extremely small leaving not much room for plates and anything else. On the whole it is a great place with great food.
The duck confit ragut with pappardelle was too watery - the sauce should be thicker. I asked for a bowl to pour off the excess liquid because I found it unappetizing. The server was fine and the ambience lovely.
Wonderful location at Elizabeth Park . Special's menu had excellent surprises so we all had starters. Salads delicious and fresh fresh fresh. Busy place but service was on time and well sequenced ! Nice.
The food is excellent and The outdoor garden on a nice day is heavenly! Indoors can be a bit noisy.
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