Hair found at the very bottom of the bowl I purchased for my sick father. Absolutely disgusting
Food: 1
Tony Gabbagol
During an order, both people on the line refused to listen to my instructions about what I wanted. Nothing better than saying “a little bit of cheese” - the kid asking “is this ok?” (Small handful), you reply “less than that please” and he just dumps all of it on. Learn to train your staff to LISTEN to the guest, not just increase throughput
Atmosphere: 2
Food: 1
Service: 1
Atouch Store
Friendly servers. Nice smiles
Atmosphere: 5
Food: 5
Service: 5
Kristen Rivera
The employees here are very rude. All the one star reviews are not exaggerating.
nichola green
Food is good. The chips sometimes instead of throwing them away, they will season the stale ones to make them taste good and mix them in with a fresher batch and then salt them. I wish I went back and caused a scene the way my stomach dreamed about it
Ashley Cegelka
Bathroom was clean, the chicken was overcooked and they put on way too much rice in my bowl. Overall good
Atmosphere: 3
Food: 3
Service: 3
Linas Dedinas
horrible service took forever and the employees are just chit-chatting
Oona
Worst Chipotle ive ever been too. I was waiting fot the employees to take my order for like 10 minutes. After they made my burrito bowl it took them 20 minutes because the cash register was down for whatever reason. When I was finally ready to eat my food, there where no forks, only spoons and there was no working water dispenser. Don't even get me started on the dirty tables. Overall the worst Chipotle experience I've ever had please dont go here
Atmosphere: 1
Food: 1
Service: 1
Ruth Decosse
Place was so dirty. Planning on reaching out to corporate to report this place. One person with a long line making the food. The other 4 people were standing around. He barely changed his gloves between making the orders and was touching everything with the same gloves. Was pulling up his pants, opening and closing fridge doors and then coming back with the same dirty gloves to grab lettuce and cheese to put on people’s food. I could tell people were uncomfortable. By the time it was mine turn, he had already run those gloves through his pants, the entire counter, different handles and was ready to make my food. Yuck. I politely asked him to change his gloves. Anyhow, this isn’t my first time with this chipotle. Echoing what others have said, the service is trash and the kitchen area was dirty. Will be sure to go in just to take a picture.
Atmosphere: 1
Food: 1
Service: 1
Juul Nutter
Some of the servers are not professional. They have an actitud and mean all the time. So impatient. Hire better people and trained very well. Also the restaurant is always messy and dirty.
Worst chipotle I never going back , the people work there very rude
Jessica Vasta
The costumer service was non existent. They kept talking to each other about how tired they are. They were out of everything and the food prep area was extremely dirty and so were the tables
Atmosphere: 1
Food: 1
Service: 1
Ray Wilson
Worst customer experience I have ever experienced walked in there at 7 pm and there was no chicken for the night they said also no red beans ! Place is always dirty with garbage overflowing bathrooms are dirty. By Far the Worst Chipotle I’ve ever been too. Will not return !
Ziggy Saks
By far the worst Chipotle I've ever been to. Almost every online order is wrong and before I open it I already know it's half portion. Go to the Milford location
Atmosphere: 1
Food: 1
Service: 1
athena murphy
As I walk in. I was advised the only way I can get peppers and onions in my bowl is to order online. Major disadvantage and disappointment to walk in customers. If you sell it and provide it. It should be available for everyone. It’s always something at this location!!!!! They always run out of chicken trying to force you to order online. No sign stating the change. Very unprofessional. The employee who was helping me didn’t even know because I was willing to wait until someone stepped in and said the only way I can have peppers and onions is with an online order. As he takes chicken from the main walk in area with a spoon in his hands walking it over to the take out area. Tacky!!! Im a regular customer at this location. Major disappointment. I did not want my food. Im sure Hamden would never!!!!!
Hair found at the very bottom of the bowl I purchased for my sick father. Absolutely disgusting
Food: 1
During an order, both people on the line refused to listen to my instructions about what I wanted. Nothing better than saying “a little bit of cheese” - the kid asking “is this ok?” (Small handful), you reply “less than that please” and he just dumps all of it on. Learn to train your staff to LISTEN to the guest, not just increase throughput
Atmosphere: 2
Food: 1
Service: 1
Friendly servers. Nice smiles
Atmosphere: 5
Food: 5
Service: 5
The employees here are very rude. All the one star reviews are not exaggerating.
Food is good. The chips sometimes instead of throwing them away, they will season the stale ones to make them taste good and mix them in with a fresher batch and then salt them. I wish I went back and caused a scene the way my stomach dreamed about it
Bathroom was clean, the chicken was overcooked and they put on way too much rice in my bowl. Overall good
Atmosphere: 3
Food: 3
Service: 3
horrible service took forever and the employees are just chit-chatting
Worst Chipotle ive ever been too. I was waiting fot the employees to take my order for like 10 minutes. After they made my burrito bowl it took them 20 minutes because the cash register was down for whatever reason. When I was finally ready to eat my food, there where no forks, only spoons and there was no working water dispenser. Don't even get me started on the dirty tables. Overall the worst Chipotle experience I've ever had please dont go here
Atmosphere: 1
Food: 1
Service: 1
Place was so dirty. Planning on reaching out to corporate to report this place. One person with a long line making the food. The other 4 people were standing around. He barely changed his gloves between making the orders and was touching everything with the same gloves. Was pulling up his pants, opening and closing fridge doors and then coming back with the same dirty gloves to grab lettuce and cheese to put on people’s food. I could tell people were uncomfortable. By the time it was mine turn, he had already run those gloves through his pants, the entire counter, different handles and was ready to make my food. Yuck. I politely asked him to change his gloves. Anyhow, this isn’t my first time with this chipotle. Echoing what others have said, the service is trash and the kitchen area was dirty. Will be sure to go in just to take a picture.
Atmosphere: 1
Food: 1
Service: 1
Some of the servers are not professional. They have an actitud and mean all the time. So impatient. Hire better people and trained very well. Also the restaurant is always messy and dirty.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Worst chipotle I never going back , the people work there very rude
The costumer service was non existent. They kept talking to each other about how tired they are. They were out of everything and the food prep area was extremely dirty and so were the tables
Atmosphere: 1
Food: 1
Service: 1
Worst customer experience I have ever experienced walked in there at 7 pm and there was no chicken for the night they said also no red beans ! Place is always dirty with garbage overflowing bathrooms are dirty. By Far the Worst Chipotle I’ve ever been too. Will not return !
By far the worst Chipotle I've ever been to. Almost every online order is wrong and before I open it I already know it's half portion. Go to the Milford location
Atmosphere: 1
Food: 1
Service: 1
As I walk in. I was advised the only way I can get peppers and onions in my bowl is to order online. Major disadvantage and disappointment to walk in customers. If you sell it and provide it. It should be available for everyone. It’s always something at this location!!!!! They always run out of chicken trying to force you to order online.
No sign stating the change. Very unprofessional. The employee who was helping me didn’t even know because I was willing to wait until someone stepped in and said the only way I can have peppers and onions is with an online order. As he takes chicken from the main walk in area with a spoon in his hands walking it over to the take out area. Tacky!!! Im a regular customer at this location. Major disappointment. I did not want my food. Im sure Hamden would never!!!!!
Atmosphere: 1
Food: 2
Service: 1
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