Dunkin'

Mean and rude

Worst dunkin I’ve ever been to, 4 People working here and nobody at the front counter workers are standing around wouldn’t let us use the bathroom

Atmosphere: 1

Food: 1

Service: 1

I came in at 8:02 the latest to place my order because I work 7 minutes away at 8:30 since I’ve been having issues with cutting it close to being late at going at 8:15 to every Dunkin in this area (sawmill across from Walmart and Valero) I didn’t receive my donuts after the purchase only one of my drinks were made incorrectly. I didn’t get any updates about my food until 8:17. Your crew focused solely on the drive thru. I had to be late to work even after planning ahead. I would very much h like a full refund. I will be holding on to this food until I clock out today. This is ridiculous of you have new hires, someone should be training close by not letting her work on her own.

Atmosphere: 1

Food: 1

Service: 1

Worst place to order a simple cup of coffee.

Atmosphere: 1

Food: 1

Service: 1

They are very slow in serving you, they see you standing there and don't even serve you.

the manager what i assume is what he is , always makes sure things are correct i’ll give him that ! it’s messed up they leave him all alone and the heavy set dark skinned lady has a BAD attitude ! my order was incorrect, the manager asks her to fix my order , she starts laughing throws her hands up like 🤷🏻‍♀️ and says “i’m not doing that lmao” , VERY RUDE ..

Atmosphere: 1

Food: 1

Service: 1

I walked in and didn’t know what I wanted to order so I was kind of standing by looking at the menu, a older woman with blue hair spoke in a rude manner telling me if I’m not ordering I have to leave. What kind of customer service is this?!?!!!!! Does management exist at this location????

Atmosphere: 2

Food: 1

Service: 1

I came in today order a large hot chocolate and a bacon egg and cheese but a white woman with blue hair gave me an attitude while I was ordering. At first it took almost 5 minutes of me standing there before she actually took my order then once she took my order I can hear her sigh and say something under her breath, I ignored it. But when my food came out the bacon was well over cooked. I will never go to Dunkin again after this experience, not with the Time and the money. That white woman respectfully should not be working in food service if she is going to be this disrespectful.

Atmosphere: 3

Food: 1

Service: 1

Horrible and the worst one ever! Manager always gives me the wrong tea every single time and doesn't give it to me the way I asked! Always an issue here! I hate this dunkin donuts store! Need new staff and management!!!

One of the worst experiences I ever had at this dunkin, she dint even cared to take my order properly (I ordered hot small signature latte with coca moca) instead she gave me a hot latte and she said I’m giving you guys free whip cream on it not charging for that when I asked her this is not what I ordered she said this is what you said. Anyway the lady taking up order is super rude dint even cared to change my order instead she said I have customer waiting. Please guys try to avoid this place at any cost if you wanna save your dollar!!

No bathrooms. Don’t stop here on a road trip

Service: 1

☕️ was on point

Atmosphere: 5

Food: 5

Service: 5

Mobile ordered a hot macchiato got a iced one without ice in a hot cup. No one glanced at me at the counter and I waited for over five minutes. Ended up leaving and throwing away the 7$ coffee.

No bathroom.

Atmosphere: 1

Food: 1

Service: 1

I go pretty much everyday. Food and drinks are always good and everyone is very nice. The manager was very sincerely sorry for a mix up with my order today and offered me a free cookie. Very appreciative!

Atmosphere: 5

Food: 5

Service: 5