Dunkin'
985 Boston Post Rd, West Haven
(203) 932-6000
Recent Reviews
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The girls are very beautiful and polite to the customers
Atmosphere: 5
Food: 5
Service: 5
Staff is very friendly and accomodating
Atmosphere: 5
Food: 5
Service: 5
While Dunkin’ is known for its popular drinks, I noticed a bit of a gap in customer service during my recent visit. The location wasn’t busy, but I still felt that I wasn’t given much attention at the counter. I might have been more willing to wait if I felt taken care of. Despite this, I still love Dunkin’!
Atmosphere: 3
Food: 4
Service: 3
I’ve been dining in and taking out from here for years. This particular Dunkin always has the best staff. Workers move on and the new ones always seem to fit with the old. Super fast service even when problems arise. For the amount of foot traffic, the inside is always in order, stocked and clean. When I travel and visit other Dunkin’s, I always find myself wishing I was at this store. Thank you for consistently providing great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Today morning i went through driveway they took to much time to make the order i said carmel latte with almond milk but they gave with normal milk. And i ordered french cruller but they gave me glazed donut . Almost i wait like 15 to 20 mins but they gave everything wrong . And the customer service is to bad .when we keep the car near to the window where we pay they are not taking the customers . They are cracking some jokes . Very bad customer service . This was not a good place to visit .
Atmosphere: 1
Food: 1
Service: 1
I always get my coffee and snacking bacon for my wife. This place is special to me because an employee that was working there name Gloria saved my wife Crystal life by calling 911 when she was in the middle of having a stroke. Gloria is so kind and is a great person because she took care of my Crystal when she needed help. Hey everyone reading this go to Dunkin donuts in Orange CT and give a big shout out to Gloria.
Atmosphere: 5
Food: 5
Service: 5
I just ordered a latte with no espresso and 3 mocha
But what i received is
3 expresso instead
Also no ticket sticker was added for the knowledge of customer of what has been served
And it tasted beyond worst
Haven’t expected this way of working towards order
Had to throw the entire drink.
Atmosphere: 1
Food: 1
Service: 1
Great customer service, makes my iced coffee real good every
Atmosphere: 5
Food: 3
Service: 5
Ok coffe..
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
I wish if I took the guy name, but excellent customer service 1/14/24 around 5ish
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Restaurantji Recommends
This is my favorite stop in the morning. It's a gas station but I get my human gas (coffee) here. Always served piping hot!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Sausage Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Turkey Sausage Egg and Cheese, Donuts
Just wish they'd have fresh decaf available. Not stuff that's sat on a heating unit for hours.
Atmosphere: 5
Food: 4
Service: 5
Always a great
Atmosphere: 5
Food: 5
Service: 5
It truly depends on who's working
Atmosphere: 5
Food: 5
Service: 3
They never have anything!
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