Sushi X
220 Captain Thomas Blvd, West Haven
(203) 933-2888
Recent Reviews
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Food is average, service is terrible! The waitress, you'll know the one .. She'll blatantly ignore you, walk away when you're still talking, doesn't say thank you or you're welcome, and is slow as molasses. Dang lady, crack a smile and you'll get more tips, you're in the service industry!
Atmosphere: 3
Food: 4
Service: 1
Never disappoint, we have been going there for years now!!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tuna Tartar
After a year of coming here, serving sizes has shrunk and service has become terrible. Waiters have also developed a rude attitude. We were also given an additional 15% tip from the 18% gratitude cost for 5 or more people without being told. Overall not terrible, but definitely worse than ever before.
Atmosphere: 4
Food: 3
Service: 2
used to come here all the time.. went very downhill.. will not be coming back .
Atmosphere: 2
Food: 1
Service: 3
A Nostalgic Gem That Still Delivers!
I hadn’t been to this place in probably 20 years, but since we were in the area—and my husband recently became a sushi addict—I had to bring him. He loved it!
I always remembered this spot fondly, and it was just as good as I remembered. At $30.99 for all-you-can-eat sushi and kitchen items on a Saturday, it’s an amazing deal. The service was excellent—truly a team effort from all the staff, and we didn’t wait for a thing. Everything came out fast, fresh, and delicious.
We were seated right away, and the entire experience was seamless. Can’t wait to come back again (and not wait another 20 years this time!).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Edamame, Spicy Crab Roll
Ill give a 4 because I need to try some more of the menu. Delicous so far. Clean place. Outside looks very deceiving but inside is beautiful!! And looks clean. I do have to rave about the sauce that came with the crab rangoon, sooo good! No photos because me and my son split it all.
Atmosphere: 5
Food: 5
Service: 5
The food took about 30 minutes to get out each round. It shouldn’t take that long considering it wasn’t a busy night and there were 2/3 sushi chefs and they have their own kitchen chefs as well. We only got one round of all you can eat. The second round a person came to our table to grab our pamphlets with what we want from the kitchen and sushi bar. The kitchen came back to us with wrong order (crispy fried veggies) that we didn’t order. And then the sushi bar didn’t even start our order until we asked about it, which 25 minutes have passed. The waiter was also no where to be found to ask for things.
I was very disappointed as this place was our go to in CT.
Atmosphere: 2
Food: 3
Service: 1
I do not recommend this place to anyone.
Extremely disappointed with the service. The waitresses were slow, unprofessional, and completely ignored our orders. Our server was never around, and the lack of attention made me lose my appetite.
We came in a group of six and waited nearly an hour—with no food arriving, even after we asked multiple times. The restaurant wasn’t even busy, which makes the delay even more unacceptable.
We ended up paying over $200 for absolutely nothing. This was a complete waste of time and money. I will never return, and honestly, this place should be ashamed of how it treats its customers.
Atmosphere: 1
Service: 1
My husband and I came to try out the all you can eat and for the price we payed, we were satisfied. I especially loved the crab wontons and bbq squid. The staff is also very kind! The food came out really quickly. 10/10 would come again.
Atmosphere: 4
Food: 5
Service: 5
The one in Stamford is much better. This one needs a good renovation but the attendants are friendly. The food is served on disposable plates, this could definitely be improved.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
This place is always a hit, with friends and family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Roll, Miso Soup, Tuna Tartar, Pepper Tuna Tartare, Yummy Roll, Avocado, Edamame, Chicken Teriyaki, Spicy White Tuna Sushi, Fry Rock Shrimp, Rock Shrimp, Spicy Crab Roll, Sushi Platter, Peper Tuna
The way the waitress/host was talking to and berating a new server was really hard to watch and made me lose my appetite. Decided not to support this restaurant with my business at all. I haven’t been here in a few summers but there used to be a very friendly guy who was so nice and neighborly to everyone. What a shame.
Atmosphere: 1
Service: 1
Extremely rude waitress. When the bill came out, the waitress had checked off the highest amount of tip money and told me that I had to pay that amount.
Atmosphere: 1
Food: 3
Service: 1
Very busy on Friday night so susji is slow coming but it's really delicious! The kitchen food too
Atmosphere: 4
Food: 5
Service: 4
Best sushi in town
Atmosphere: 5
Food: 5
Service: 5
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