Dunkin'
198 Essex Rd, Westbrook
(860) 399-9664
Recent Reviews
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The worker was really rude and messed up orders multiples and proceed to complain about remaking things while also using inappropriate language and laughed at me.
Atmosphere: 1
Service: 1
Avoid this DnD. So slow.
Service: 1
First off I did not end up getting anything because the service was so lousy and told me if she took too long I could leave so I did because she was sitting at the counter talking and on her phone for ten minutes while I was waiting to order. I went to the Westbrook gas station Dunkin’ to get a strawberry colatta. The woman that was there was completely rude and disrespectful.
Rude employee red hair black, didn’t look up to say hi was dm fixing something i front of us not attending fast and was rude when she couldn’t hear us she gave the bag rudely and didn’t say anything
The owner of this Dunkin’ Donuts location was serving drinks when I ordered an iced caramel latte with less ice. Instead of properly filling the cup, we were handed a drink that was half empty. This is completely unacceptable and feels like an insult, especially given the rising costs these days. If it were possible, we would leave a negative star review for the improper service and lack of consideration. We will not be returning.
Atmosphere: 1
Food: 1
Service: 1
If you got 5 on it you will receive your morning routine. Get your money worth always. I you have become partial to hot chocolate espresso shot and whipped cream
Atmosphere: 5
Food: 5
Service: 5
Stopped for a box o'joe. This is awesome it literally comes with everything you need
Everyone is so friendly even when busy. And their coffee is always fresh and good!! These employees do a great job!
Atmosphere: 5
Food: 5
Service: 5
Everyone is so friendly even when busy. And their coffee is always fresh and good!! These employees do a great job!
They ran out of the empanadas and I was given a bagel as a replacement with a free donut. They were so nice and honest about the situation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
This is the worst Dunkin I have ever been too. I got a very simple medium iced coffee with skim milk and vanilla swirl, in a normal medium it is 3 pumps or flavor with 3 shots of milk. That is the standard at all Dunkin’s for mediums unless specified. I received 1 pump of flavor with 1 shot of milk so I’m basically drinking black coffee :(
Atmosphere: 1
Food: 1
Service: 1
Food was not fully heated. Staff is always friendly but not so great at the details
Atmosphere: 5
Food: 4
Service: 4
Food was not fully heated. Staff is always friendly but not so great at the
Atmosphere: 5
Food: 4
Service: 4
Very busy
Service: 5
I love this coffee it is very good with a delicious Croissant for more at breakfast
Atmosphere: 5
Food: 4
Service: 5
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