Today, June 14th around 10 AM, I ordered a hot coffee while holding my small child. Instead, I was given a cold one. When I politely pointed it out, the girl at the counter (around 20–25 years old) was rude, claimed I ordered it cold, and refused to remake it. She didn’t even let me finish speaking😃 The attitude was unacceptable and honestly ruined my morning. I hope the owner takes a closer look at who is working the front and how they treat customers.🫠
Atmosphere: 1
Food: 4
Service: 1
Tara Zimmerman
Workers were on point taking orders as you walked in to minimize your wait time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Andrew S
So good! And the staff is very kind. It’s a really pretty location inside.
Atmosphere: 5
Food: 5
Service: 5
Raquel Arias
Very expensive
Kush B
There are 2 bathrooms in the store right in front. One for men one for ladies.. employee said no to 3 customers for bathroom use… one of them was with Baby and other one was a my pregnant wife… employee said they are being cleaned… there were no one in there… and even if they were being cleaned, they should clean one and let the other one open… what a pathetic inhuman behavior from employee just because she doesn’t have to clean bathroom at the end of the day. Will never come back here. Pizza place next door had no issue letting us in use the bathroom even that we didn’t buy anything from them.
Service: 1
Peter Wolly
Server put an espresso shot in my iced chai latte and said they add an espresso shot in every latte (not true). He also didn't add the Splenda into my tea which I asked for. Finally, the back door was locked so we had to walk all the way around to the front door which was annoying.
Atmosphere: 3
Food: 5
Service: 1
Anne Degouveia
The staff knows my order as soon as I. Walk in! Love it!!!!
oussama elkhou
Very bad service. Unprofessional
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Iced Macchiato
Dylan Dasilva
This Dunkin’ is beautiful! It made my day to have such friendly service from the manager Millie. Every time I am in the area, I look forward to going in to chat with her. She takes pride in the store and her customers. It’s hard to find wonderful customer service these days and glad to see that Millie teaches her team to be as wonderful as she is! Great job Millie!
Back door was locked and they said “it was that way on purpose”. Made everybody walk around the building outside instead of just opening the door.
Warren K Specht
Sunday afternoon, espresso was good. Service was also. The young lady working was very pleasant and kind. Thanks ?
Atmosphere: 5
Food: 5
Service: 5
Angela Wiley
This Dunkin’ is beautiful! It made my day to have such friendly service from the manager Millie. Every time I am in the area, I look forward to going in to chat with her. She takes pride in the store and her customers. It’s hard to find wonderful customer service these days and glad to see that Millie teaches her team to be as wonderful as she is! Great job Millie!
Júlio Rodrigues
Good place to have a coffee and donuts.
Atmosphere: 3
Food: 5
Service: 4
Se D
Bad service rude people always said hot chócale machine is down
good stuff clean place
Atmosphere: 4
Food: 4
Service: 4
Today, June 14th around 10 AM, I ordered a hot coffee while holding my small child. Instead, I was given a cold one. When I politely pointed it out, the girl at the counter (around 20–25 years old) was rude, claimed I ordered it cold, and refused to remake it. She didn’t even let me finish speaking😃
The attitude was unacceptable and honestly ruined my morning. I hope the owner takes a closer look at who is working the front and how they treat customers.🫠
Atmosphere: 1
Food: 4
Service: 1
Workers were on point taking orders as you walked in to minimize your wait time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
So good! And the staff is very kind. It’s a really pretty location inside.
Atmosphere: 5
Food: 5
Service: 5
Very expensive
There are 2 bathrooms in the store right in front. One for men one for ladies.. employee said no to 3 customers for bathroom use… one of them was with Baby and other one was a my pregnant wife… employee said they are being cleaned… there were no one in there… and even if they were being cleaned, they should clean one and let the other one open… what a pathetic inhuman behavior from employee just because she doesn’t have to clean bathroom at the end of the day. Will never come back here. Pizza place next door had no issue letting us in use the bathroom even that we didn’t buy anything from them.
Service: 1
Server put an espresso shot in my iced chai latte and said they add an espresso shot in every latte (not true). He also didn't add the Splenda into my tea which I asked for. Finally, the back door was locked so we had to walk all the way around to the front door which was annoying.
Atmosphere: 3
Food: 5
Service: 1
The staff knows my order as soon as I. Walk in! Love it!!!!
Very bad service. Unprofessional
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Iced Macchiato
This Dunkin’ is beautiful! It made my day to have such friendly service from the manager Millie. Every time I am in the area, I look forward to going in to chat with her. She takes pride in the store and her customers. It’s hard to find wonderful customer service these days and glad to see that Millie teaches her team to be as wonderful as she is! Great job Millie!
Restaurantji Recommends
Back door was locked and they said “it was that way on purpose”. Made everybody walk around the building outside instead of just opening the door.
Sunday afternoon, espresso was good. Service was also. The young lady working was very pleasant and kind. Thanks ?
Atmosphere: 5
Food: 5
Service: 5
This Dunkin’ is beautiful! It made my day to have such friendly service from the manager Millie. Every time I am in the area, I look forward to going in to chat with her. She takes pride in the store and her customers. It’s hard to find wonderful customer service these days and glad to see that Millie teaches her team to be as wonderful as she is! Great job Millie!
Good place to have a coffee and donuts.
Atmosphere: 3
Food: 5
Service: 4
Bad service rude people always said hot chócale machine is down
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