12 Stories

OVER PRICED

Atmosphere: 1

Food: 1

Service: 1

Update: One of the managers reached out with a very kind email and offered to rectify the situation. Although we could not take her up on her offer, I’m confident the issues will be resolved.

Original Post:
If you’re looking for a place that treats itself like an exclusive resort while operating like a mid-tier diner, well have I got the place for you.

I made reservations at 12 Stories this past Saturday night, and my husband and I were looking forward to seeing friends we haven’t seen in months. It was a rare night out without the kids, and we were ready to enjoy our evening.

Upon arrival around 7:15, we were greeted by a bouncer who patted down my husband and took his water bottle. She then asked for my name and radioed upstairs to confirm my reservation.

“Wow,” I thought to myself. “This place must be something with all this fanfare.”

We took the elevator and were greeted by another staff member who took us to our seats but was confused as to why we didn’t have the other two people with us, as if he’d never heard before of two parties arriving separately. Thankfully the other half of our group was there already, and they came over and walked with us to our seats.

We sat in a beautiful corner where we could look out onto the water, and we settled into conversation. The one drink I was looking forward to was the toasted marshmallow old fashioned. It was right at the top of the drink menu. When trying to order it, we learned they did not have it. I then tried ordering a Rum Remedy, but I was told they were not doing frozen drinks that night. Then I asked for a Malibu and Coke, and they did not have Malibu. I settled on another rum.

They did have the food we wanted, which, although a low bar to meet, we were thankful for. I didn’t realize I’d be so relieved for an establishment to actually provide the food they offered on their menu, but since they were having trouble with the drinks, I didn’t hold my breath.

Later on in the evening, the server came over to the table and told us unceremoniously that our reservation was running out and that we needed to put in our last order. I was confused, as I’d never heard of a reservation for four people running out like that, but I guess it was because they were going into club mode? Who knows.

A 20% gratuity was automatically included in our bill, and we left.

In the end, 12 Stories seems far more invested in the appearance of exclusivity than in delivering an experience that actually earns it. From the security theatrics and confusing service to a drink menu that functioned more like a suggestion than a promise, the evening felt disjointed and unnecessarily frustrating. The view was lovely, and the food met expectations—but when a rare night out feels rushed, limited, and oddly restrictive, it’s hard to justify the attitude or the automatic gratuity. If you’re looking for a place to be impressed by the vibe alone, this might do. If you’re hoping for consistency, hospitality, and a relaxed night worth repeating, you may want to look elsewhere.

Atmosphere: 2

Food: 3

Service: 2

This place has nice views, but paying nearly $30 for a drink with mediocre service and a drink that wasn’t even strong is diabolical. The food was overpriced too, so I ended up not ordering anything.

Sexy place with great view and vibes.
Need better music

Atmosphere: 5

Food: 4

Service: 4

The bartender was super rude, I asked for a long island and with a straight face she said it's $37...I said I hope it's good...she said yes, she gives me the drink I taste it and it's not even strong enough...I asked for a shot of vodka to add to the drink, that single shot was $29. Then they have the audacity to add and automatic 20% gratuity on each order.
It's just a terrible place with horrible workers.

Atmosphere: 2

Service: 1

Great venue.. My cousin's wedding was here an it beautiful. The service and food was great also those spectacular views of the wharf made this night magical.

Atmosphere: 5

Food: 4

Service: 5

Ambiance is next level roof top views etc. drink prices are dumb FYi

Atmosphere: 5

Food: 2

Service: 3

We stopped by for round 2 here. Great drinks and nice lounge.

Atmosphere: 4

Service: 5

Chill Saturday night vibe..good starter spot for night out, grab a drink and chill or slide to another spot. (Pricey on them drinks, but awesome atmosphere )

Atmosphere: 5

Service: 5

The place has a wonderful view and that’s it. The drinks are literally $25 dollars each. Additionally, the place was supposed to open at 3pm and never opened until 9:15pm.

Atmosphere: 3

Food: 1

Service: 1

$40 cover charge not including even a single drink, is diabolical.

Atmosphere: 2

Food: 2

Service: 2

Ridiculously over priced! They say the drinks are expensive because they only use top shelf liquor, so explain to me why a regular beer is like $12? Absolutely outrageous. Its funny cause, the word is spreading about this foolishness. People are drinking elsewhere before they come here. They could be making even more money if they weren't so greedy.

Atmosphere: 4

Service: 3

Made a reservation for a table 2 weeks in advance, 30 mins before my scheduled time the establishment canceled it. Got there they said it was a day party going on and reservations were only for people who purchased bottle service, but to accommodate me my party of 3 could enter for free and stand up somewhere - strike 1.
Went to the bar ordered a lemon drop martini it was $33-strike 2. The first bartender (bartender b per receipt ) at least warned us of the price and was friendly so 1 star for that.
Second round my friend ordered us 2 coronas $11 each - came with no lime. I went to the bar to request 2 limes (to go with the $11 beer) and was told there is a limit on limes. I was given one lime only and told my friend would have to order another drink to get her lime. Different bartender (tall guy with dreads and a not so friendly attitude). What a mess!! Prices are beyond ridiculous. DJ was good but overall service didn't match the excessive prices.

Service: 1

The view is top 5 in the area

Atmosphere: 5

Food: 5

Service: 4

$30 for a lemon drop martini in a plastic cup at the Sunday day party is insane. Bar with no seats. I will never be back.