Ben & Jerry's

3135 M Street NW, Washington
(202) 965-2222

Recent Reviews

Todd Willoughby

Ok if you want a 9 dollar milkshake I guess

Malak K.

Regardless of how many ice cream places I go to, Ben and Jerry's will always be the best. The manager at this location is the sweetest. She offered me so many samples without me having to ask and was giving great suggestions.

Craig D.

(3.5) ~ good overall food & service MENU: ** Chocolate Dipped Cookie Dough Pop = (4) very good * Frozen Cookie Dough Snack Bites = (3.75) Good * Phish Food = (3.5) good, but not as much marshmallow as in their retail pint * S'mores Cookie = (3.5) good * Pecan Resist Pint = (3.25) pretty good * Vegan Cookie Dough Snack Bites = (3) ok

Kevin Sweitzer

Buy a pint at Giant for half the price.

Lol Lol

First of all, half of the reviews on here are a joke. LOL IM SCREAMINGGGG !! How do you expect to go to a location well known for tourists and attractions and think menu items will not be overpriced. People are on here complaining about long lines, and cleanliness not being up to par .... if the line is long, and everyone wants ice cream, crowding around in the store thinking the world is theirs, how do you expect them to run and go clean ..... do you want them to stop serving you & clean tables ... then you'll complain about that LOL. Don't come into s store 30minutes before closing ... expecting everything to be in the store lol no you come last, you get last. This store was fantastic. Employees were super nice, ice cream was great ... I dont mind paying 6.60 for a small. They were EXCELLENT

Jayson Lamanca

Not too much seating space, but the staff is very friendly, and seem to be pretty quick even when fairly busy!

Dina L.

If not for price, it could easily get 5 stars. Ice cream is soooooooo god here. But the price just makes you wonder why ice cream, kind of the basic, cost that much. Ok enough complaining, to the point: good ice cream that you need to try. They have some unusual flavors if you are into trying new things. The young lady was nice enough to let us taste. I did like one, and didn't like the other two. But tastes are different for different people. I grew up on Ben's ice cream. And I was happy to find they did not lose their uniqueness.

Ms Coffman

I almost fainted when the clerk said $19.31 for two ice creams! Small scoop in a cup is $6.00. Small scoop in waffle cup with sprinkles was $12.71. In addition the experience was quite poor. The store was packed, extremely dirty and understaffed. One very capable woman was sweating and keeping up with demand but had no time for pleasantries. A younger guy with his pants riding low so we could see his underwear was helping out. The tables, floor and bench outside were so dirty I didn't want to sit at them. It amazed me that the store was so busy based on the price and experience. The ice cream was good but not notably different from anywhere else.

SJ SC

Nice ice cream but this is not a place for families as the pricest are ridiculous. The smallest cones and cups are $9 each!

Marty Garcia

Good location... it is pricey but its B&J.... very tasty

Mike Starr

A little pricey but the ice cream was delicious

Reema Z.

I thought ice cream shops are supposed to be happy and cheerful, but not this one. I got really sick after eating here. You can tell a lot about a place by its bathroom! This used to be a regular spot for us, but this place is a dump now! It is extremely dirty and disgusting. Tables have sticky blobs of ice cream that probably have not been cleaned in a week. Floors and bathroom are dreadful. And employees are rude. After spending $20 on two scopes of ice cream, they refused to give us a cup of water. How can a brand name like Ben and Jerry accept to be associated with a mediocre, dirty, and down right depressing establishment!

Harsh Sanghavi

The first time i ate ben and jerry's. I think their ice cream is hyped up. Too heavy and creamy for my liking.

Lakeisha L.

The sales associate was the sweetest thing ever very compassionate i think i will stop through more often to see if she's looking for another job to move up in the industry or world.

Mary Lu

Ordered a birthday cake a week before and when we went to pick it up at the scheduled time, found out that the cake won't be ready for another 3 hours. They didn't even call or email ahead of time to let us know the cake won't be ready. Do not recommend this location.

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