Great energy and customer service from will went above and beyond and exceeded expectations
Atmosphere: 5
Food: 5
Service: 5
Demontre Washington
Will gave wonderful customer service. Very respectful and down to earth. I appreciate the service I received today… it’s was Amazing
Atmosphere: 5
Food: 5
Service: 5
Alexander von Guggenberg
Awful rude service, had to walk out after employee was impatient and threw my food! I love Cava food but after this experience and the fact that everyone saw it yet did nothing but let me walk out makes me never want to return!
Atmosphere: 1
Food: 5
Service: 1
Niobe Brooks
Will is wonderful help and very kind!
Dre Rob
Mr will was perfect,absolutely has great customer service
Atmosphere: 5
Food: 5
Service: 5
Christina Jones
The pita chips are so delicious.
Nolan Firth
Amazing service.
Atmosphere: 5
Food: 5
Service: 5
Caitlyn Ingram
will was great!! gave me fresh steak and was very kind and upbeat!
Atmosphere: 5
Food: 5
Service: 5
Nicholas Lopez
Every time I come here, it is a pleasant experience. Everyone I interact with is very nice. Friendliest and best service has to go to Will. Always takes care of me and asks about my day. Amazing employee at this location. Thank you for always making my day when I come by, Will.
Helpful staff, Derrick was awesome and very helpful
Food: 5
Service: 5
Recommended dishes: Pita, Grains Bowl
D Lo
Chill chain spot to get pretty decent fast casual Mediterranean fare on the go. Check those individual store hours tho 🧐
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Grains Bowl
Crystal !
I visited this location on November 6th at 11 AM to pick up my online order. After noticing the poor quality of the rice, it was hard in some areas and mixed with soft rice and greens. I returned to the store with the full bowl.
The first associate informed me that only the manager could approve a remake. When I spoke with the manager, she seemed confused and dismissive, as if she had never heard of rice being poorly cooked. Due to the lack of understanding, I requested a refund, but the manager told me that she could not issue one and that I would need to request it online since the order was placed online.
Throughout the entire interaction, no employee greeted customers or apologized for the inconvenience. I did not initially ask for a refund, I only wanted the bowl remade but even that became an issue. As a manager, she should demonstrate professionalism and provide better customer service. It’s clear that her attitude influences the associates, and she either needs proper training or should be reconsidered for her position.
Atmosphere: 2
Food: 1
Service: 1
Alice Hickson
the food is always good, but they run out of ingredients fast at this location (especially if you order online you may show up with ingredients missing). They don’t start making your bowl until you arrive for pick up orders leading to long waits. Witnessed frequent altercations between staff and delivery drivers here.
Atmosphere: 3
Food: 4
Service: 3
Mia Taylor
The employees in here ruin the entire name for Cava. The attitudes in here are terrible! You would think in a neighborhood like this that the customer service would be some what decent. That IS NOT the case. I came on a Sunday and 11:45am and the business hours say they open at 10:45. The security officer said they won’t be open for another 2 hours. This is ridiculous. I’m not sure who’s managing this location but it’s a mess. Each time I come they all seem to not want to be there. I only come for its convenience but after today NOT anymore.
Great energy and customer service from will went above and beyond and exceeded expectations
Atmosphere: 5
Food: 5
Service: 5
Will gave wonderful customer service. Very respectful and down to earth. I appreciate the service I received today… it’s was Amazing
Atmosphere: 5
Food: 5
Service: 5
Awful rude service, had to walk out after employee was impatient and threw my food! I love Cava food but after this experience and the fact that everyone saw it yet did nothing but let me walk out makes me never want to return!
Atmosphere: 1
Food: 5
Service: 1
Will is wonderful help and very kind!
Mr will was perfect,absolutely has great customer service
Atmosphere: 5
Food: 5
Service: 5
The pita chips are so delicious.
Amazing service.
Atmosphere: 5
Food: 5
Service: 5
will was great!! gave me fresh steak and was very kind and upbeat!
Atmosphere: 5
Food: 5
Service: 5
Every time I come here, it is a pleasant experience. Everyone I interact with is very nice. Friendliest and best service has to go to Will. Always takes care of me and asks about my day. Amazing employee at this location. Thank you for always making my day when I come by, Will.
Atmosphere: 5
Food: 5
Service: 5
nice people and good food
Restaurantji Recommends
Helpful staff, Derrick was awesome and very helpful
Food: 5
Service: 5
Recommended dishes: Pita, Grains Bowl
Chill chain spot to get pretty decent fast casual Mediterranean fare on the go. Check those individual store hours tho 🧐
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Grains Bowl
I visited this location on November 6th at 11 AM to pick up my online order. After noticing the poor quality of the rice, it was hard in some areas and mixed with soft rice and greens. I returned to the store with the full bowl.
The first associate informed me that only the manager could approve a remake. When I spoke with the manager, she seemed confused and dismissive, as if she had never heard of rice being poorly cooked. Due to the lack of understanding, I requested a refund, but the manager told me that she could not issue one and that I would need to request it online since the order was placed online.
Throughout the entire interaction, no employee greeted customers or apologized for the inconvenience. I did not initially ask for a refund, I only wanted the bowl remade but even that became an issue. As a manager, she should demonstrate professionalism and provide better customer service. It’s clear that her attitude influences the associates, and she either needs proper training or should be reconsidered for her position.
Atmosphere: 2
Food: 1
Service: 1
the food is always good, but they run out of ingredients fast at this location (especially if you order online you may show up with ingredients missing). They don’t start making your bowl until you arrive for pick up orders leading to long waits. Witnessed frequent altercations between staff and delivery drivers here.
Atmosphere: 3
Food: 4
Service: 3
The employees in here ruin the entire name for Cava. The attitudes in here are terrible! You would think in a neighborhood like this that the customer service would be some what decent. That IS NOT the case. I came on a Sunday and 11:45am and the business hours say they open at 10:45. The security officer said they won’t be open for another 2 hours. This is ridiculous. I’m not sure who’s managing this location but it’s a mess. Each time I come they all seem to not want to be there. I only come for its convenience but after today NOT anymore.
Atmosphere: 1
Food: 3
Service: 1
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