Chick-fil-A

1401 Maryland Ave NE, Washington
(202) 388-3500

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While the Chik Fil A food meets the standard set everywhere this branch’s customer service is below average. Recently we spent almost $100 on dinner for only four people only to get home and identify we were missing a plain sandwich and a macaroni and cheese. I returned and let the manager know. Without apologizing they produced a sandwich and Mac and cheese. Upon again arriving home my wife was disappointed to find her sandwich was not plain. We did not return to rectify the...
This food is better than the one on H st or union station but I cannot figure out why they are so stingy on the sauces?! I have a sandwich fries and nuggets why do i only have 2 sauces? I constantly have to ask and dont let management be there they will get a whole attitude over sauce doesnt seem very much aligned with their typical customer service wondering if i should complain to corporate lol
Update:have come here a few times in the last two months and have gotten something wrong every time. Completely lost our mobile order today. As someone with a gluten allergy, it stinks when I can’t count on things always being exactly what I ordered. Might extend the hiatus a little longer.

They always have really nice people working, always get our order right and help to keep things moving pretty quickly. They’re gluten-free options for breakfast are great,...

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