Chipotle Mexican Grill

Good service—thankful to the staff for that. Why do you never put take out orders in the take out area? Why instead do I have to talk to one of the staff behind the counter to get my take out order?

I come here once every two weeks. It really depends on who serves you on how your experience is there. And it pains me to say it, but I go there expecting the worst (in terms of service) every time I go there, as SOME of the staff is EXTREMELY incompetent. I really question how some of these employees are able to get a job. They either don't know the menu, don't talk or engage, and mess up the order.

I ordered a Quesadilla kids menu today. It's really not that difficult. A quesadilla is always a mix of cheese and the protein. Normally it comes with two quesadillas, after she had only made one, I asked her to do a second one, which she then did with an annoying attitude. She then only put one in the box as I discovered once I got home.

Also she had only used cheese and packed the chicken in the carton along with salsa and beans that I didn't order. I wanted sour cream and guacamole as my side within the box. She gave it to me as a side instead and charged me.

At some point I thought I was the stupid one, as the other staff was also looking at me not willing to understand what I had ordered, and gave up.

This chipotle really needs to work on their staff!! This type of behavior really kills the appetite for the food. It becomes a gamble every time whether you walk away happy or not

Atmosphere: 4

Food: 5

Service: 1

Not much of a seating area. Mainly a take out place.

Atmosphere: 3

Food: 4

Service: 3

Poor customer service

Attempted to walk in at 11:05 am. Sign says they open at 10:45. The door was locked, and employees just laughed and stared at me as they were eating, was there for 10 seconds and they couldnt get up and open it. Wont be missing Chipotle as Portions were small and overpriced now, Many such cases!

Atmosphere: 1

Food: 2

Service: 1

Tuesday 07/09/2024
It is 10:50
And it still closed
It supposed they open 10:45.

Service: 1

It has been years since I last went to Chipotle. I had the carne asada bowl. It was surprisingly delicious. I expected tough meat and super salty. It was neither. The portion was very large. I couldn't finish it. That is a rarity. The staff all had smiles and looked like they genuinely liked their job. The atmosphere was, let's call it a fast food restaurant. Nothing special.

Wheelchair accessibility: No stairs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Bowl

Definitely staff makes this store hell. Terrible attitude and lack of anything that resembles good customer service. Too expensive for poor assembled food.

Parking: There's 5 very tight spots. Good luck.

Atmosphere: 1

Food: 1

Service: 1

Bug found in my food

Atmosphere: 1

Food: 1

Service: 1

La nourriture est standardisé avec les autres enseigne. Donc il n’y avait pas de soucis en ce qui concerne ce que l’on a mangé.Par contre au niveau de l’hygiène, c’était vraiment très très sale. Nous avons dû demander à une jeune fille de nettoyer la table. Que ce soit des deux côtés du restaurant, les deux coins repas n’étaient pas du tout entretenu. Que ce soit la table ou bien les chaises ou bien la poubelle qui débordait, dommage de trouver ça dans ce quartier

Atmosphere: 1

Food: 3

Service: 1

No complain about the food.The place itself needs some love...it is so depressing!

Atmosphere: 1

Food: 5

Service: 5

Honestly a bit of a meh experience. This Chipotle is better than many other D.C. Chipotles but only marginally so. The only major issue I have with this one is they let mobs of teenagers routinely trash the place with impunity and loiter. I would recommend this Chipotle for carry out but not necessarily eating in.

Atmosphere: 2

Food: 3

Service: 3

Get workers who actually want to work and without the nasty attitudes.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burrito Bowl

I’m so disappointed by the level of disrespect i received today. I had to order multiple bowl and the girl was rushing me because they was another customer. In addition to that they served the food so poorly that everyone at work complained. For my plate they charged me $4.40 more because i

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Steak, Steak Bowl, Burrito Bowl

The burrito

Atmosphere: 2

Food: 1

Service: 2