Chipotle Mexican Grill

This use to be my favorite chipotle now I change my freaking mind. I was already disturbed by this young little girl not listening properly of my orders. Then later on I arrived home of course my hair is tied up. I get to opening my food eating then I found freaking black hair in my damn teeth and I wear braces. Yuck 🤢 and I’m pregnant. The nasty 🤮 crap I would except. Now I have to order new food somewhere else. I’m sick of chipotle now it’s always something.wasting my damn money and food.

Atmosphere: 5

Food: 1

Service: 4

That was some pretty good Chipotle. The carnitas were not warm but 🔥. Beats the one back home.

Atmosphere: 5

Food: 5

Service: 5

Not the greatest Chipotle, probably not the worst. There is basically no seating area. What little area there is often taken up by people hanging out. Food is somewhat hit or miss. Staff is generally pleasant.

Atmosphere: 2

Food: 4

Service: 3

Good service—thankful to the staff for that. Why do you never put take out orders in the take out area? Why instead do I have to talk to one of the staff behind the counter to get my take out order?

I come here once every two weeks. It really depends on who serves you on how your experience is there. And it pains me to say it, but I go there expecting the worst (in terms of service) every time I go there, as SOME of the staff is EXTREMELY incompetent. I really question how some of these employees are able to get a job. They either don't know the menu, don't talk or engage, and mess up the order.

I ordered a Quesadilla kids menu today. It's really not that difficult. A quesadilla is always a mix of cheese and the protein. Normally it comes with two quesadillas, after she had only made one, I asked her to do a second one, which she then did with an annoying attitude. She then only put one in the box as I discovered once I got home.

Also she had only used cheese and packed the chicken in the carton along with salsa and beans that I didn't order. I wanted sour cream and guacamole as my side within the box. She gave it to me as a side instead and charged me.

At some point I thought I was the stupid one, as the other staff was also looking at me not willing to understand what I had ordered, and gave up.

This chipotle really needs to work on their staff!! This type of behavior really kills the appetite for the food. It becomes a gamble every time whether you walk away happy or not

Atmosphere: 4

Food: 5

Service: 1

Not much of a seating area. Mainly a take out place.

Atmosphere: 3

Food: 4

Service: 3

Poor customer service

Attempted to walk in at 11:05 am. Sign says they open at 10:45. The door was locked, and employees just laughed and stared at me as they were eating, was there for 10 seconds and they couldnt get up and open it. Wont be missing Chipotle as Portions were small and overpriced now, Many such cases!

Atmosphere: 1

Food: 2

Service: 1

Tuesday 07/09/2024
It is 10:50
And it still closed
It supposed they open 10:45.

Service: 1

It has been years since I last went to Chipotle. I had the carne asada bowl. It was surprisingly delicious. I expected tough meat and super salty. It was neither. The portion was very large. I couldn't finish it. That is a rarity. The staff all had smiles and looked like they genuinely liked their job. The atmosphere was, let's call it a fast food restaurant. Nothing special.

Wheelchair accessibility: No stairs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Bowl

Definitely staff makes this store hell. Terrible attitude and lack of anything that resembles good customer service. Too expensive for poor assembled food.

Parking: There's 5 very tight spots. Good luck.

Atmosphere: 1

Food: 1

Service: 1

Bug found in my food

Atmosphere: 1

Food: 1

Service: 1

La nourriture est standardisé avec les autres enseigne. Donc il n’y avait pas de soucis en ce qui concerne ce que l’on a mangé.Par contre au niveau de l’hygiène, c’était vraiment très très sale. Nous avons dû demander à une jeune fille de nettoyer la table. Que ce soit des deux côtés du restaurant, les deux coins repas n’étaient pas du tout entretenu. Que ce soit la table ou bien les chaises ou bien la poubelle qui débordait, dommage de trouver ça dans ce quartier

Atmosphere: 1

Food: 3

Service: 1

No complain about the food.The place itself needs some love...it is so depressing!

Atmosphere: 1

Food: 5

Service: 5

Honestly a bit of a meh experience. This Chipotle is better than many other D.C. Chipotles but only marginally so. The only major issue I have with this one is they let mobs of teenagers routinely trash the place with impunity and loiter. I would recommend this Chipotle for carry out but not necessarily eating in.

Atmosphere: 2

Food: 3

Service: 3