The service is absolutely slow because the employees are talking to each other, playing around making jokes. I waited in line for 18 minutes before it actually started moving. There were 4 people on the line at that and 1 cashier. My bowl was made with an attitude when I asked for double steak. I told the employee that wasn’t a problem and she proceeded. I get to the line just to find out there is no Fajitas, no corn, no sour cream or salad dressing. Mind you it’s 6:30 in the afternoon on a Thursday and this location doesn’t close until 11pm!! I am highly disappointed in this location as a whole.
lizeth rodriguez
The service was great I like how Oscar had a smile while paying my food will be back again 😌
Single Stitch Mitch
Always A-1.
Maxine Akai
I ordered ahead of time and the food was ready a few minutes early. Either way there was no line and the bowl was full. Haven't had that in a while
Bryce Spivey
Very unprofessional and rude staff. They are poorly trained and serve tortillas that are ripped up. If you want a decent experience, avoid this chipotle location.
akintayo owolabi
Worst Chipotle experience ever. It looks like the attendant and the manager were tired working and didn't wanna be there. They were both rude! I had to leave the store without buying anything anymore. I will never return to this place again.
GinaMarie Hodge
Apparently the staff makes up their own rules and they have HORRIBLE customer service.
All I asked for was corn, which they didn’t have on the main line but they had it available for online orders.
As the cashier is scooping the corn the MOD goes no pour that out it’s only for online orders. The cashier goes yes but I told her she could have it, the unhappy woman goes I don’t care pour it out, she can’t have it If she didn’t order online…
I’m confused, I’m a paying customer why does it matter if I ordered online or not? I wanted something that was available.
Do not put a person in charge that does not know how to deal with customers, I can’t help it that you hate your job, find another one.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burrito
Ann Vogel
I ordered the kids chicken quesadilla yesterday and was ecstatic that it was only $5 ($5.50 with tax).
Today I ordered the same exact thing (from the same cashier), and she charged me for the kids chicken meal (+70¢, total $6.27 with tax). I refuted the charge and she tried to tell me that it was because I ordered chicken. This is WRONG. I specifically heard the staff on the serving line tell her that it was a chicken quesadilla.
I did not get a refund because it wasn’t worth fighting over. But to any patrons, I advise that you don’t blindly pay without thoroughly checking that they are charging you correctly.
To the staff manager: I advise you to train your staff on the intricacies of the menu. It’s not over-complicated to charge the correct item. It shouldn’t be the patrons’ job to make sure the charge is correct on the first place.
Atmosphere: 2
Food: 5
Service: 1
Curtis Brown
They were out of black beans
Atmosphere: 5
Food: 3
Service: 5
Bijoy Samuel
Order from Uber Eats. Only half my order showed up. It was messy too. Reordered the missing items and still showed up wrong. It’s a restaurant and I couldn’t reach anyone. Just automated messages. Should not be this difficult to reach someone to find out what happened to my order. This Chipotle location is terrible!
If I could give zero stars I would! This is such a terrible place! I just ordered delivery and had a burrito missing, my daughter’s quesadilla had no cheese and we found plastic in her rice. My bowl had guac and cheese and even chicken missing!!
Food: 1
Jane Way
The nachos were salted beyond belief.
They weren't even consumable.
Food: 1
Allyson Nepomuceno
I recently visited Chipotle during my lunch break and was impressed with the quick service despite the lunch rush. The staff was polite and efficient, which made my experience initially positive.
I placed my usual order, which never includes extra meat or any additional toppings. When I reached the cashier, they told me my total was $11.35 with taxes included. I paid and rushed back to work. However, when I sat down to eat, I noticed that I had been charged an extra $5 for additional barbacoa that I did not request or receive. This brought my total to almost $20 with taxes included, which is outrageous considering I didn't ask for or get anything extra for a single bowl.
It seems like I am not the only one that has had an experience of being overcharged. This kind of mistake is disappointing, and I hope the management takes steps to ensure this doesn't happen to other customers in the future.
Austin Graff
Despite the many poor reviews, my family had a decent experience here in terms of food and space. My chicken burrito was consistent with other Chipotles. The space is very bright, clean, and inviting. Street parking is nearby. Service wasn't friendly and very slow.
The service is absolutely slow because the employees are talking to each other, playing around making jokes. I waited in line for 18 minutes before it actually started moving. There were 4 people on the line at that and 1 cashier. My bowl was made with an attitude when I asked for double steak. I told the employee that wasn’t a problem and she proceeded. I get to the line just to find out there is no Fajitas, no corn, no sour cream or salad dressing. Mind you it’s 6:30 in the afternoon on a Thursday and this location doesn’t close until 11pm!! I am highly disappointed in this location as a whole.
The service was great I like how Oscar had a smile while paying my food will be back again 😌
Always A-1.
I ordered ahead of time and the food was ready a few minutes early. Either way there was no line and the bowl was full. Haven't had that in a while
Very unprofessional and rude staff. They are poorly trained and serve tortillas that are ripped up. If you want a decent experience, avoid this chipotle location.
Worst Chipotle experience ever. It looks like the attendant and the manager were tired working and didn't wanna be there. They were both rude! I had to leave the store without buying anything anymore. I will never return to this place again.
Apparently the staff makes up their own rules and they have HORRIBLE customer service.
All I asked for was corn, which they didn’t have on the main line but they had it available for online orders.
As the cashier is scooping the corn the MOD goes no pour that out it’s only for online orders. The cashier goes yes but I told her she could have it, the unhappy woman goes I don’t care pour it out, she can’t have it If she didn’t order online…
I’m confused, I’m a paying customer why does it matter if I ordered online or not? I wanted something that was available.
Do not put a person in charge that does not know how to deal with customers, I can’t help it that you hate your job, find another one.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burrito
I ordered the kids chicken quesadilla yesterday and was ecstatic that it was only $5 ($5.50 with tax).
Today I ordered the same exact thing (from the same cashier), and she charged me for the kids chicken meal (+70¢, total $6.27 with tax). I refuted the charge and she tried to tell me that it was because I ordered chicken. This is WRONG. I specifically heard the staff on the serving line tell her that it was a chicken quesadilla.
I did not get a refund because it wasn’t worth fighting over. But to any patrons, I advise that you don’t blindly pay without thoroughly checking that they are charging you correctly.
To the staff manager: I advise you to train your staff on the intricacies of the menu. It’s not over-complicated to charge the correct item. It shouldn’t be the patrons’ job to make sure the charge is correct on the first place.
Atmosphere: 2
Food: 5
Service: 1
They were out of black beans
Atmosphere: 5
Food: 3
Service: 5
Order from Uber Eats. Only half my order showed up. It was messy too. Reordered the missing items and still showed up wrong. It’s a restaurant and I couldn’t reach anyone. Just automated messages. Should not be this difficult to reach someone to find out what happened to my order. This Chipotle location is terrible!
Food: 2
Service: 1
Restaurantji Recommends
If I could give zero stars I would! This is such a terrible place! I just ordered delivery and had a burrito missing, my daughter’s quesadilla had no cheese and we found plastic in her rice. My bowl had guac and cheese and even chicken missing!!
Food: 1
The nachos were salted beyond belief.
They weren't even consumable.
Food: 1
I recently visited Chipotle during my lunch break and was impressed with the quick service despite the lunch rush. The staff was polite and efficient, which made my experience initially positive.
I placed my usual order, which never includes extra meat or any additional toppings. When I reached the cashier, they told me my total was $11.35 with taxes included. I paid and rushed back to work. However, when I sat down to eat, I noticed that I had been charged an extra $5 for additional barbacoa that I did not request or receive. This brought my total to almost $20 with taxes included, which is outrageous considering I didn't ask for or get anything extra for a single bowl.
It seems like I am not the only one that has had an experience of being overcharged. This kind of mistake is disappointing, and I hope the management takes steps to ensure this doesn't happen to other customers in the future.
Despite the many poor reviews, my family had a decent experience here in terms of food and space. My chicken burrito was consistent with other Chipotles. The space is very bright, clean, and inviting. Street parking is nearby. Service wasn't friendly and very slow.
Atmosphere: 5
Food: 4
Service: 1
The service here is terrible!
Atmosphere: 1
Service: 1
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