Chipotle Mexican Grill

40 Massachusetts Ave NE, Washington
(202) 706-5935

Recent Reviews

Georgina M.

Rude service and ran out of cheese. It was a hour before closing time and I don't think she wanted to refill it

Tyler Dingle

No Salad dressing is insane now I’m stuck on my train eating a bowl with no FLAVOR!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bottled Water

Jack DiMassimo

Listed hours are incorrect. Was closed at 7pm on a Sunday.

Raina Allen

Amazing food and service!!!!??

Madeline Philips

I have never experienced worse customer service at a Chipotle or any other fast food restaurant. One of the workers was yelling at us when we tried to order and fully refused to give another woman what she asked for because she was “too slow”. They also had their AirPods in and did not acknowledge us whatsoever. I would recommend going anywhere else, or maybe the one upstairs has better service. Chipotle- do better. Who is managing this place?

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Burrito Bowl

Aaron Esparsen

The other day I watched an employee of the neighboring Chick-Fil-A fall on her face in the middle of the court. As my colleague helped her up, I ran to this Chipotle asking if we could get a cup of water for her. They told me “she doesn’t work here, go ask CFA”The inhumanity is beyond deplorable.

Service: 1

Aric Kalynchuk

Just showed up and a man started touching me while I stood in line. Staff refused to call security and pretended like they didn't notice. Burritos are put together as messy as possible.

Atmosphere: 1

Food: 1

Service: 1

Dante Favors

Manager is rude and nasty and gives out bad portions. Honestly don't know how he still has a job.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Quesadilla

Colton C

The workers behind the counter here are the most rude I have ever encountered at a Chipotle. Didn’t want to give me a lettuce base even though they had some left, stopped halfway through preparing my bowl without explanation and made me wait (they were just talking with each other, not busy with other work)

Atmosphere: 1

Food: 3

Service: 1

Timothy L.

Possibly the worst chipotle I've ever been to. My burrito was about half the thickness of a normal chipotle burrito and they forgot to include the chips with my kids' meal.

I B

Always dirty inside. The workers and managers are super consistent with having tons of attitude.They always short me with the portions. Once I got half a scoop of steak and the manager still tried to charge me for double meat. One of the overweight troglodytes working there is always being unpleasant. Last time I went, I walked out after she barked at me for simply asking for more rice than the small scoop she rationed me. She seemed surprised that I left mid-order as if her presentation alone wasn’t a good enough reason to leave.

Atmosphere: 1

Food: 2

Service: 1

Benedicto Claros

The food was really good, and the crew members looks happy to serve the delicious food in and quick and efficient way, also mention the restaurant looks clean and organized.

Atmosphere: 5

Food: 5

Service: 5

Vladimir Turcios

The food was great, the restaurant was clean, and the staff members were super friendly, I really enjoy the dinner with my kids.Vegetarian options: Sofritas is deliciousDietary restrictions: They offered the option to choose the toppings according to my diet.Kid-friendliness: My kids love the steak build ur own, rice and sour cream

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Side of Queso Blanco, Burrito Bowl, Kid

Genesis Palmer

Cashier angel threw my food into the bag and was extremely rude I hope corporate does a surprise visit and fire her rude for no

Service: 1

Marc Ferrara

Manager Ana and cashier Isaiah were very helpful with a problem with my rewards. Frontline staff was cheerful. Food was tasty and healthful. Atmosphere lively but not raucous.Vegetarian options: The sofritas are very brothy. Do not get them on a burrito; they'd be fine on a bowl

Atmosphere: 5

Food: 5

Service: 5

Load More