Chipotle Mexican Grill
710 7th St NW, Washington
(202) 540-8346
Recent Reviews
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The service at this restaurant is terrible. The girls on the morning shift are very rude and impolite; they know nothing about customer service. I absolutely do not recommend visiting this place. š
Absolutely the worst experience Iāve ever had at a Chipotle. I showed up a few minutes early to pick up my order, and the gate security guard immediately started yelling at me for being there ā completely uncalled for. I tried to explain that I had a mobile order, but she stood over me the entire time like I was doing something wrong. The whole vibe from the staff was awful ā rude, dismissive, and acting like customers are a burden instead of the reason the place even exists.
The energy here is just miserable. If this is how they treat paying customers, Iāll gladly take my business elsewhere. Management needs to be changed immediately, along with every single employee in this place ā including the security guard. This location is a complete embarrassment to the Chipotle brand.
Atmosphere: 1
Food: 1
Service: 1
I like Chipotle but this branch little smaller than other locations. Fine for a downtown
Atmosphere: 3
Food: 3
Service: 4
Just like any other Chipotle.
Atmosphere: 3
Food: 5
Service: 4
They treat customers very badly here. The service is very bad. Do not choose this place.
Atmosphere: 1
Food: 1
Service: 1
I'm an Uber driver. Every time I come to this store, I wait 20 minutes for a takeout order. They're too lazy to even turn around and give it to me. There's no way people are this grumpy. Please don't eat here. The other reviews already tell you what this place's rating is.
Atmosphere: 1
Food: 1
Service: 1
Incredibly rude cashier who decided to yell at me for trying to scan my rewards app and redeem my free fountain drink āwithout telling her first.ā Iļø get it man Iļø probably wouldnāt be thrilled to working at chipotle either but wow
Atmosphere: 2
Food: 4
Service: 1
It's real food and fresh and best quality/price while in America if you don't wanna stuff on pizza and burgers. The service is friendly and fast.
Atmosphere: 4
Food: 5
Service: 4
service was great for me
Atmosphere: 5
Food: 5
Service: 5
guys helped me to get a taxi. i couldnāt do it because my american number wasnāt working. thank you so much!
Restaurantji Recommends
Very nice service!!
Atmosphere: 5
Food: 5
Service: 5
The 3 Tacos were smashed into each other; one missing guacamole. Asked if they can be re-done and they said they can add guac but that is the way. Asked for tap water but they said they ran out of plastic cups. How is this the costumerās problem? The 3 ladies were so loud, disrespectful, uneducated. Garbage of attitude. They were cursing and mind this is a āfamily orientedā place. They refunded me the money for my glued tacos. We were a family of 5. They all ordered bowls but I ordered tacos.
Atmosphere: 1
Food: 1
Service: 1
Store is dirty. Homeless individual rolling up weed when I entered the store which made me almost turn around but I just decided to stay since I was already here. Never again. Avoid this location.
Atmosphere: 1
Food: 2
Service: 3
Terrible service
Small seating area
Dirty and unkempt
Atmosphere: 1
Food: 1
Service: 1
Amazing service from the sweetest girl. Food was delicious and space was clean! Very happy overall!
Atmosphere: 4
Food: 5
Service: 5
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