I went to this establishment on an elementary school field trip back in the early 2010s. I gotta say my experience is still vivid in my head today and it breaks my heart I had to endure what I did. As a youngling, I got a cheese quesadilla, which would become the last quesadilla I'd ever eat in my life. Once a good childhood experience turned to nightmares after this visit. There I was sitting outside on the steps of the Lincoln memorial ready to chow down on my delicious quesadilla. I took the tinfoil off and to my surprise the quesadilla was soaked in grease and what I like to call "grease pockets" were like hidden landmines. I would bite into these pockets and grease would fall all over my lap. Although, the taste was good it has also come to my attention recently that the cheese to tortilla ratio is off. This has prompted me to post this as I can not get it off my mind. I hope no one has to experience what I did and I hope the Chinatown Chipotle has increased their quesadilla making abilities.
James Ring
Girlfriend and I both ordered guac, we didn’t get it. Girlfriend ordered beans, didn’t get it. I ordered rice, didn’t get it. Disgrace
N Cool
Staff was focused and helpful. they kept the line moving even with those people who insist on reaching over the glass to point at the brown rice instead of just speaking it without contaminating the food. The place had plenty of hand sanitizer stations all over.
James Lytle
Chipotle is a reliable choice for relatively decent and reasonably priced food. One can eat vegetables and legumes at Chipotle, and at least feel as if one has eaten responsibly. However, there is still far too much waste at Chipotle. Then again, there is far too much waste everywhere in the US.
Sam Guennouni
My fiancé and I stopped by chipotle in Chinatown last night. We both woke up in the middle of the night vomiting and sick. Doctors say we got food poisoning. I’m positive we got it from this location. Never eating here again.
Nate Sowden
Tiny burrito, bad attitude, from burrito maker to cashier. They dont give a customer any satisfaction, whatsoever. Plus, beggars and thieves crowd the door when an event is at the Verizon Center.
Nora AO
I always loved Chipotle’s Food I almost tried all the different dishes by the years , it’s just delicious and good, this store was almost empty when I went there at 3:00 pm and I was just picking up a mobile order so I didn’t eat my lunch there , as I saw the tables weren’t a lot so if it crowded you might be not able to dining in..! However it was a good store And the service was fast ..!!
Matthew H.
Came here during the hockey Bogo promotion that Chipotle was running nationwide. Got two burrito bowls and when I paid, they tried charging me for both. No one told the staff that there was a promotion. Luckily, things went smoothly, and the Bogo promotion was enacted, but it's crazy that management didn't tell the employees what was going on.
Bori Buri
The place is most like any other place, they are however unable to sit all that enter. Which is a little bothersome, but what can you do when you are right off the train route?
They’re always really busy, and there’s always a lot of loitering inside dispite the security. They aren’t really bOthering anyone, but it does make the place a little more crowded than needed. I feel that the security guard that’s in there is way too short.....like he’s not intimidating enough for people to want to listen to him. He is an armed guard, but that’s the only thing these young kids adhere too.
Xavier Cavanaugh
Good customer service and restrooms good selection of things to eat
Kathleen W.
I haven't really eaten before, I normally tried to avoid this particular location because something was always happening here, or it looked off. Tonight I went here with my date, we have been dying to eat before we watch our movie. We get in line and I order first. I was greeted with a warm welcome as I was asked what would I like. Then I was greeted by the next person as if I killed their family dog. That same individual proceeded to give the smallest amount of corn. Also, the chips bag had only a few chips. At most it was 30-50 kernels. As we are eating we notice people rolling weed at the table, and NO ONE WHO WAS WORKING DID ANYTHING, not even the security guard who was standing next to them. In the McDonald's bathroom, someone was getting high. Definitely not coming back, it's sketchy, the employees were rude except one, and it's disgusting. Avoid this place unless you are starving.
Charles B.
This place is out of control. I love Chipotle food, but this place needs some serious attention from whoever owns/manages it. I guess it's location means they're making money but this is a dump. First off - don't bring your family here. There are literally groups of people hanging around outside who come into this Chipotle to sneak into a little alcove to distribute weed. Like, VERY obviously. If you watch them they stare you down. There is a "security guard" (who has a six-shooter revolver???) Who does nothing. I told him what was going on and his response was, "yeah, they do that sometimes". Wholesome. Second off - it's dirty. I get they are immensely busy during lunch, but hire some more folks to rake care of your place. Trash on most tables, spills and stains - you pretty much have to wipe down your own table to sit down. I was in line to get carryout and there was Panda Express trash on one table from when I walked in until after I got through the long line, paid, and walked out. Third - they always seem to be out of stuff. Again, I know it's busy but sort out your line. The lady in front of me wanted more sour cream so this employee kept just scraping the empty bottom of the container. Then I wanted sour cream and he tried to do the same to me until finally giving up and going to get more. Food is Chipotle. It is what it always is. I love Chipotle food but this place is just too much.
toyia johnson
The woman at the register has a serious attitude & on top of that dropped the dressing all on my bowl and didn’t even wanna give me a new bag smh then when she did give me a new bag she dropped the dressing in my bag and was attempting to do the samething
The rice was uncooked. so annoying!
I went to this establishment on an elementary school field trip back in the early 2010s. I gotta say my experience is still vivid in my head today and it breaks my heart I had to endure what I did. As a youngling, I got a cheese quesadilla, which would become the last quesadilla I'd ever eat in my life. Once a good childhood experience turned to nightmares after this visit. There I was sitting outside on the steps of the Lincoln memorial ready to chow down on my delicious quesadilla. I took the tinfoil off and to my surprise the quesadilla was soaked in grease and what I like to call "grease pockets" were like hidden landmines. I would bite into these pockets and grease would fall all over my lap. Although, the taste was good it has also come to my attention recently that the cheese to tortilla ratio is off. This has prompted me to post this as I can not get it off my mind. I hope no one has to experience what I did and I hope the Chinatown Chipotle has increased their quesadilla making abilities.
Girlfriend and I both ordered guac, we didn’t get it. Girlfriend ordered beans, didn’t get it. I ordered rice, didn’t get it. Disgrace
Staff was focused and helpful. they kept the line moving even with those people who insist on reaching over the glass to point at the brown rice instead of just speaking it without contaminating the food. The place had plenty of hand sanitizer stations all over.
Chipotle is a reliable choice for relatively decent and reasonably priced food. One can eat vegetables and legumes at Chipotle, and at least feel as if one has eaten responsibly. However, there is still far too much waste at Chipotle. Then again, there is far too much waste everywhere in the US.
My fiancé and I stopped by chipotle in Chinatown last night. We both woke up in the middle of the night vomiting and sick. Doctors say we got food poisoning. I’m positive we got it from this location. Never eating here again.
Tiny burrito, bad attitude, from burrito maker to cashier. They dont give a customer any satisfaction, whatsoever. Plus, beggars and thieves crowd the door when an event is at the Verizon Center.
I always loved Chipotle’s Food I almost tried all the different dishes by the years , it’s just delicious and good, this store was almost empty when I went there at 3:00 pm and I was just picking up a mobile order so I didn’t eat my lunch there , as I saw the tables weren’t a lot so if it crowded you might be not able to dining in..! However it was a good store And the service was fast ..!!
Came here during the hockey Bogo promotion that Chipotle was running nationwide. Got two burrito bowls and when I paid, they tried charging me for both. No one told the staff that there was a promotion. Luckily, things went smoothly, and the Bogo promotion was enacted, but it's crazy that management didn't tell the employees what was going on.
The place is most like any other place, they are however unable to sit all that enter. Which is a little bothersome, but what can you do when you are right off the train route?
Restaurantji Recommends
They’re always really busy, and there’s always a lot of loitering inside dispite the security. They aren’t really bOthering anyone, but it does make the place a little more crowded than needed. I feel that the security guard that’s in there is way too short.....like he’s not intimidating enough for people to want to listen to him. He is an armed guard, but that’s the only thing these young kids adhere too.
Good customer service and restrooms good selection of things to eat
I haven't really eaten before, I normally tried to avoid this particular location because something was always happening here, or it looked off. Tonight I went here with my date, we have been dying to eat before we watch our movie. We get in line and I order first. I was greeted with a warm welcome as I was asked what would I like. Then I was greeted by the next person as if I killed their family dog. That same individual proceeded to give the smallest amount of corn. Also, the chips bag had only a few chips. At most it was 30-50 kernels. As we are eating we notice people rolling weed at the table, and NO ONE WHO WAS WORKING DID ANYTHING, not even the security guard who was standing next to them. In the McDonald's bathroom, someone was getting high. Definitely not coming back, it's sketchy, the employees were rude except one, and it's disgusting. Avoid this place unless you are starving.
This place is out of control. I love Chipotle food, but this place needs some serious attention from whoever owns/manages it. I guess it's location means they're making money but this is a dump. First off - don't bring your family here. There are literally groups of people hanging around outside who come into this Chipotle to sneak into a little alcove to distribute weed. Like, VERY obviously. If you watch them they stare you down. There is a "security guard" (who has a six-shooter revolver???) Who does nothing. I told him what was going on and his response was, "yeah, they do that sometimes". Wholesome. Second off - it's dirty. I get they are immensely busy during lunch, but hire some more folks to rake care of your place. Trash on most tables, spills and stains - you pretty much have to wipe down your own table to sit down. I was in line to get carryout and there was Panda Express trash on one table from when I walked in until after I got through the long line, paid, and walked out. Third - they always seem to be out of stuff. Again, I know it's busy but sort out your line. The lady in front of me wanted more sour cream so this employee kept just scraping the empty bottom of the container. Then I wanted sour cream and he tried to do the same to me until finally giving up and going to get more. Food is Chipotle. It is what it always is. I love Chipotle food but this place is just too much.
The woman at the register has a serious attitude & on top of that dropped the dressing all on my bowl and didn’t even wanna give me a new bag smh then when she did give me a new bag she dropped the dressing in my bag and was attempting to do the samething