Chipotle Mexican Grill

Not actually open until 11 ever. They close early all the time

Atmosphere: 1

Service: 1

Lobby closed at 9

Atmosphere: 1

Food: 3

Service: 1

I was on a FaceTime call with my daughter as she waited for over 45 minutes to receive the food she ordered for pick up. It’s currently 10:15pm and she is STILL waiting on her food that she ordered in the 9 o clock hour. Worst customer service imaginable! Please stop offering services you can’t and clearly are unwilling to provide.

After we have been waiting in line for 10 min the lady said “we out of fries and second they say we are brown rice and after five minutes, they say they’re out of sour cream”. I don’t know what kind of management is this it’s not even clean. I would give them zero. They basically wasted everyone’s time.

Atmosphere: 2

Food: 1

Service: 1

It's a chain Chipotle. You know what you get.

Atmosphere: 3

Food: 4

Service: 3

I ordered a brown rice bowl with Carnitas and after eating this food in less than an hour, I was vomiting. I am now still up at 12 in the morning. Keep in mind I bought my food and consumed it at 3 o’clock this afternoon. Also keeping in mind, this is the only food I consumed today! I have chills my stomach is cramping. My head feels hot. I believe this location is serving contaminated food. I will be reporting to the Health department in the morning.

Food: 1

The rice is literally uncooked!! This is the second time it’s happened. Do better

Atmosphere: 2

Food: 1

Service: 4

It was my first time trying this brand. We all got food poisoning from it. Never again.

Atmosphere: 1

Food: 1

Service: 5

October 9, 2024
11:06 am.

Poor food quality.
21 minutes after they opened and it's pretty clear that this food is not fresh.
This looks like leftovers, specifically the tomatoes in the pico de gallo are very soft and not firm like when tomatoes are fresh. Beans also looked dry and overcooked, and the lettuce was already oxidized.

Not coming back to this location.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Always a pleasure when I come here

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Steak Burrito, Guacamole, Chips

I don’t know what’s up with the guacamole here today but it taste terrible! It has like a plastic taste if that makes sense. Really not sure what happen but it’s not edible. Also the wait was long, long lines, food wasn’t hot, customer service wasn’t bad but this store like many other chipotle stores in DC needs an improvement.

Atmosphere: 3

Food: 1

Service: 2

Staff was awesome and friendly. Warm and engaging great spot to get a quick bite chill for a little and go back on the go. ?Service was fast

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Bad experience they all throw everything and they don’t work the right way my name is Chris and I don’t like the way that she throw my food !!!!? I need to talk to a manager !!!!

Atmosphere: 1

Food: 1

Service: 1

Bad experience they all throw everything and they don’t work the right way my name is Chris and I don’t like the way that she throw my food !!!!? and I hate this people

Atmosphere: 1

Food: 1

Service: 1

Bad experience they all throw everything and they don’t work the right way my name is Chris and I don’t like the way that she throw my food !!!!?

Atmosphere: 1

Food: 1

Service: 1