Food tastes like dry leftovers that were served cold. Nasty and not worth the price at all.
Glo V.
Chopsticks @The Wharf DC The place was dirty unkept. The folks working there were not friendly. On the menu screen a pop-up came out that their Verizon bill was not paid, so internet service was turned off! We Will NOT be returning! They probably will not be around for long. Need to work on cleanliness & customer service!
Atmosphere: 1
Service: 1
Cierra Oteyza
I usually have no complaints but i am BIG on customer service and unfortunately i pretty much dread going there to get food because of the experience. There is this one man who works there who acts like he hates his job every time i go in there… and also acts like I'm inconveniencing him when i make an order on the kiosk…literally never speaks and when he hands me my food its so awkward and uncomfortable EVERY TIME. sadly he makes me feel like i cant even ask any questions on anything on the menu - Not sure of his name because he acts like he cant talk or ever be nice but he's a shorter hispanic man who wears his hat backwards.
On another note , i finally tried the soup the other day for lunch , it was the potato chowder… waste of money … Again it was CHOWDER… i get back to my job to realize its practically water with pieces of potato.. absolutely disgusting and a waste of money. I also tried the cold spicy chicken noodle pasta they have and gross never again.
In conclusion i love the breakfast sandwiches but again me and my co workers dread going to spend our money because the lack of customer service. Theres a tall Caucasian man who sometimes is at the register he’s the nicest one in there it’s a pleasure seeing him and the young lady who is at the register sometimes aswell.
Atmosphere: 5
Food: 1
Service: 1
Randy Chandler Jr
Burgers are amazing
Atmosphere: 5
Food: 5
Service: 5
M Myers-Smalls
ChopSmith kept coming up in my search, so I decided to give it a try. As someone who loves salads, I was excited to finally check it out.
What I liked: • The restaurant wasn’t crowded, and the atmosphere was relaxed. • I enjoyed being able to watch my salad being made behind the glass. • The ingredients looked fresh, and the ChopSmith salad was flavorful and filling.
What concerned me: • One employee, while wearing gloves, was touching their face, rubbing their eyes and nose, and then attempted to make my salad. • I requested they change their gloves, which they did, but it made me uncomfortable. • Wearing gloves doesn’t guarantee cleanliness, and this is something staff need to be trained on and reminded of.
Recommendation: I would still recommend ChopSmith for the quality of the food, but I urge management to place a stronger focus on hygiene and food safety practices, especially since everything is made in plain view.
Atmosphere: 3
Food: 3
Service: 3
Kenneth Gregory
The sandwiches and salad was lacking flavor. Everything looked great but was very meh. The most flavorful item we had was a bag of chips. Service was slow and not wanting to be there. I asked for drink cups and the cashier accused me of only ordering one drink when I asked for the other two cups. After checking the receipt a fourth the cashier noticed she missed it then wanted to verify the name on the order. Definitely had higher hopes but not worth eating here for food I would expect from the local hospital cafeteria. Had to clean the table and seats before sitting down, which is expected if they were busy but the three people leaning on the counter need to step up
Atmosphere: 1
Food: 1
Service: 1
Michael G Wallace
No Customer Service there when we went to get a late lunch. The hamburgers we ordered, we thought they would be great!!! Not true! Stay away from the hamburgers there! They were cold inside, like they were old and they tried microwaving them. One of the hamburgers, the cheese wasn't even melted on them! ALL the tables were dirty and when telling them this they didn't care, so we had to clean one of the tables and seats for us to use. Again, if you want to order hamburgers you will be better off going elsewhere! At least going to a fancy restaurant the server comes to your table and makes sure all is good. Do not recommend this place. When we were almost done eating, someone finally started cleaning the dirty tables!
Atmosphere: 1
Food: 1
Service: 1
saleem h
I got it from door dash. I paid for two different cheeses. I got one of each maybe. Instead of 4 slices, 2 of each. I also got the outer part of the onion you cannot chew. I asked for extra mayo/sauce. That didn’t happen either. I had to add my own. Other than that, I might order again.
Food: 3
Dory
nothing against staff or service, the food was terrible and overpriced, incredibly bland (which is what was expected from a chain salad place)
Food: 1
Service: 5
Chester Chua
Not too sure how this place got such decent reviews, but I was very underwhelmed. I ordered a salad that ended up costing $35. When it came, it looked like something I could have bought from the grocery store. It wasn’t mixed or assembled in any way. Just a bunch of ingredients that didn’t look like they belonged together. For that exorbitant price, I should have eaten somewhere else.
Had a Mini Scramble here this morning. Wonderful food, very reasonable prices, friendly atmosphere. If you like water front cafe's this is a very nice place. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Ryan Chang
Riddle me this: if I remove steak from the chopsmith salad it saves $3, but if I add steak it costs $7.79.
Mark Buckley
Everyone was so kind; the double cheeseburger is the best burger I’ve ever had. My mother had black bean and cheddar burger (she’s vegetarian); outstanding as well! Perfect for a quick bite for anyone attending concerts at The Anthem!!!
Food tastes like dry leftovers that were served cold. Nasty and not worth the price at all.
Chopsticks @The Wharf DC
The place was dirty unkept. The folks working there were not friendly. On the menu screen a pop-up came out that their Verizon bill was not paid, so internet service was turned off!
We Will NOT be returning! They probably will not be around for long. Need to work on cleanliness & customer service!
Atmosphere: 1
Service: 1
I usually have no complaints but i am BIG on customer service and unfortunately i pretty much dread going there to get food because of the experience. There is this one man who works there who acts like he hates his job every time i go in there… and also acts like I'm inconveniencing him when i make an order on the kiosk…literally never speaks and when he hands me my food its so awkward and uncomfortable EVERY TIME. sadly he makes me feel like i cant even ask any questions on anything on the menu - Not sure of his name because he acts like he cant talk or ever be nice but he's a shorter hispanic man who wears his hat backwards.
On another note , i finally tried the soup the other day for lunch , it was the potato chowder… waste of money … Again it was CHOWDER… i get back to my job to realize its practically water with pieces of potato.. absolutely disgusting and a waste of money. I also tried the cold spicy chicken noodle pasta they have and gross never again.
In conclusion i love the breakfast sandwiches but again me and my co workers dread going to spend our money because the lack of customer service. Theres a tall Caucasian man who sometimes is at the register he’s the nicest one in there it’s a pleasure seeing him and the young lady who is at the register sometimes aswell.
Atmosphere: 5
Food: 1
Service: 1
Burgers are amazing
Atmosphere: 5
Food: 5
Service: 5
ChopSmith kept coming up in my search, so I decided to give it a try. As someone who loves salads, I was excited to finally check it out.
What I liked:
• The restaurant wasn’t crowded, and the atmosphere was relaxed.
• I enjoyed being able to watch my salad being made behind the glass.
• The ingredients looked fresh, and the ChopSmith salad was flavorful and filling.
What concerned me:
• One employee, while wearing gloves, was touching their face, rubbing their eyes and nose, and then attempted to make my salad.
• I requested they change their gloves, which they did, but it made me uncomfortable.
• Wearing gloves doesn’t guarantee cleanliness, and this is something staff need to be trained on and reminded of.
Recommendation:
I would still recommend ChopSmith for the quality of the food, but I urge management to place a stronger focus on hygiene and food safety practices, especially since everything is made in plain view.
Atmosphere: 3
Food: 3
Service: 3
The sandwiches and salad was lacking flavor. Everything looked great but was very meh. The most flavorful item we had was a bag of chips. Service was slow and not wanting to be there. I asked for drink cups and the cashier accused me of only ordering one drink when I asked for the other two cups. After checking the receipt a fourth the cashier noticed she missed it then wanted to verify the name on the order. Definitely had higher hopes but not worth eating here for food I would expect from the local hospital cafeteria. Had to clean the table and seats before sitting down, which is expected if they were busy but the three people leaning on the counter need to step up
Atmosphere: 1
Food: 1
Service: 1
No Customer Service there when we went to get a late lunch. The hamburgers we ordered, we thought they would be great!!! Not true! Stay away from the hamburgers there! They were cold inside, like they were old and they tried microwaving them. One of the hamburgers, the cheese wasn't even melted on them! ALL the tables were dirty and when telling them this they didn't care, so we had to clean one of the tables and seats for us to use. Again, if you want to order hamburgers you will be better off going elsewhere! At least going to a fancy restaurant the server comes to your table and makes sure all is good. Do not recommend this place. When we were almost done eating, someone finally started cleaning the dirty tables!
Atmosphere: 1
Food: 1
Service: 1
I got it from door dash. I paid for two different cheeses. I got one of each maybe. Instead of 4 slices, 2 of each. I also got the outer part of the onion you cannot chew. I asked for extra mayo/sauce. That didn’t happen either. I had to add my own. Other than that, I might order again.
Food: 3
nothing against staff or service, the food was terrible and overpriced, incredibly bland (which is what was expected from a chain salad place)
Food: 1
Service: 5
Not too sure how this place got such decent reviews, but I was very underwhelmed. I ordered a salad that ended up costing $35. When it came, it looked like something I could have bought from the grocery store. It wasn’t mixed or assembled in any way. Just a bunch of ingredients that didn’t look like they belonged together. For that exorbitant price, I should have eaten somewhere else.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Salmon bowl very good. Steak bowl nice portions
Atmosphere: 5
Food: 4
Service: 5
The chipotle chicken sandwich was 🔥🔥.
Food: 5
Had a Mini Scramble here this morning. Wonderful food, very reasonable prices, friendly atmosphere. If you like water front cafe's this is a very nice place. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Riddle me this: if I remove steak from the chopsmith salad it saves $3, but if I add steak it costs $7.79.
Everyone was so kind; the double cheeseburger is the best burger I’ve ever had. My mother had black bean and cheddar burger (she’s vegetarian); outstanding as well! Perfect for a quick bite for anyone attending concerts at The Anthem!!!
Atmosphere: 5
Food: 5
Service: 5
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