Food is bad. Service is worse. Charging $30+ for a dish that’s poorly cooked is wild. Mashed potatoes had raw bits inside, pork chops dry and tasteless. Also, they have the skill to make you miss any fast food chain burger with their tasteless patties. Now service, inattentive, careless, the tasteless burger took 30minutes to be ready, with an empty restaurant (no wonder, should’ve seen the signs).
Atmosphere: 2
Food: 1
Service: 1
Michael Granger
Mahlet, jose and Rechalle: This is the most customer centered staff ii have ever met. I was compelled to comment on the Embassy Suite brand because it stood out. They make you feel like you are the only customer, but they do it for everyone. Mahlet and Rechelle were so attentive.
Atmosphere: 5
Food: 5
Service: 5
awise elghondi
Mahlet provided outstanding service, and I greatly enjoyed my experience. I would like to thank the hotel for having exceptional staff members like Mahlet
Atmosphere: 5
Food: 5
Service: 5
Keyla and cory
Mahlet was great. (Mrs. Ethiopia) was on the spot with recommendations service and great personality. I will be back!
Atmosphere: 5
Food: 5
Service: 5
David Froman
Bartender ignored us twice when we tried to place an order. We finally left.
Atmosphere: 3
Food: 1
Service: 1
Elya D
Mahlet made our experience outstanding! Very friendly and professional. The food was great and we had a lot of fun. Definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
christopher wiers
Mahlet , Rechalle and Jose from the moment you walk in, it’s clear these two have ignored the standard job description and instead opted to operate on an elite, almost mythological level of service. Drinks appear before you’ve finished thinking about ordering them. Glasses are never empty. Vibes are perfectly calibrated. It’s unsettling.
Their efficiency borders on sorcery. Orders are remembered with alarming accuracy. Special requests are handled like personal missions. You could swear they’re running a silent competition to see who can be more on point—and somehow they’re both winning.
And don’t get me started on attitude. Not a trace of fake cheer or robotic hospitality. Just genuine warmth, sharp wit, and the kind of effortless professionalism that makes everyone else in the building look like they’re on their first day. Genuinely the best experience I’ve had. I have been visiting this hotel once a month for 16 months and there is no better
Atmosphere: 5
Food: 5
Service: 5
Dennis Chapman
Mahlet we had wonderful time and superb service from Mahlet.
Atmosphere: 5
Food: 5
Service: 5
Maria Elizabete Calore
Mahlet The service was excellent from start to finish. The staff was attentive, professional, and very courteous throughout the entire experience. Everything was clearly explained, and I felt well cared for at all times.
Atmosphere: 5
Food: 5
Service: 5
Mind Set On Travel
Had the Brussel Sprouts and Deviled Eggs as our starter and the Burger with fries. Nice and crispy salted fries went perfect with the burger.
Bar was covered with dirty dishes. Bartender saw me sit down and ignored me, took several other customers orders that arrived after me. When I finally got his attention he said he thought I was done because of all the dirty dishes around me and continued to prepare other people's orders. I got up and walked away.
Service: 1
Louisa Bolton
Mahlet was our server and she was very attentive every dinner we had here during our stay.
Atmosphere: 5
Food: 5
Service: 5
AlbertoJ
Mahlet the best server hands down, she has treated us so respectfully and professionally.
Atmosphere: 5
Food: 5
Service: 5
Mario Archibold Alvarez
Mahlet did a great Job, professional and caring for customers.
Atmosphere: 5
Food: 5
Service: 5
Richard King
The service was incredible.Rachelle was great. Phenomenal service and a great time the entire time. Delicious drinks and good pours.
Food is bad. Service is worse. Charging $30+ for a dish that’s poorly cooked is wild. Mashed potatoes had raw bits inside, pork chops dry and tasteless. Also, they have the skill to make you miss any fast food chain burger with their tasteless patties. Now service, inattentive, careless, the tasteless burger took 30minutes to be ready, with an empty restaurant (no wonder, should’ve seen the signs).
Atmosphere: 2
Food: 1
Service: 1
Mahlet, jose and Rechalle: This is the most customer centered staff ii have ever met. I was compelled to comment on the Embassy Suite brand because it stood out. They make you feel like you are the only customer, but they do it for everyone. Mahlet and Rechelle were so attentive.
Atmosphere: 5
Food: 5
Service: 5
Mahlet provided outstanding service, and I greatly enjoyed my experience. I would like to thank the hotel for having exceptional staff members like Mahlet
Atmosphere: 5
Food: 5
Service: 5
Mahlet was great. (Mrs. Ethiopia) was on the spot with recommendations service and great personality. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Bartender ignored us twice when we tried to place an order. We finally left.
Atmosphere: 3
Food: 1
Service: 1
Mahlet made our experience outstanding! Very friendly and professional. The food was great and we had a lot of fun. Definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
Mahlet , Rechalle and Jose from the moment you walk in, it’s clear these two have ignored the standard job description and instead opted to operate on an elite, almost mythological level of service. Drinks appear before you’ve finished thinking about ordering them. Glasses are never empty. Vibes are perfectly calibrated. It’s unsettling.
Their efficiency borders on sorcery. Orders are remembered with alarming accuracy. Special requests are handled like personal missions. You could swear they’re running a silent competition to see who can be more on point—and somehow they’re both winning.
And don’t get me started on attitude. Not a trace of fake cheer or robotic hospitality. Just genuine warmth, sharp wit, and the kind of effortless professionalism that makes everyone else in the building look like they’re on their first day. Genuinely the best experience I’ve had. I have been visiting this hotel once a month for 16 months and there is no better
Atmosphere: 5
Food: 5
Service: 5
Mahlet we had wonderful time and superb service from Mahlet.
Atmosphere: 5
Food: 5
Service: 5
Mahlet The service was excellent from start to finish. The staff was attentive, professional, and very courteous throughout the entire experience. Everything was clearly explained, and I felt well cared for at all times.
Atmosphere: 5
Food: 5
Service: 5
Had the Brussel Sprouts and Deviled Eggs as our starter and the Burger with fries. Nice and crispy salted fries went perfect with the burger.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bar was covered with dirty dishes. Bartender saw me sit down and ignored me, took several other customers orders that arrived after me. When I finally got his attention he said he thought I was done because of all the dirty dishes around me and continued to prepare other people's orders. I got up and walked away.
Service: 1
Mahlet was our server and she was very attentive every dinner we had here during our stay.
Atmosphere: 5
Food: 5
Service: 5
Mahlet the best server hands down, she has treated us so respectfully and professionally.
Atmosphere: 5
Food: 5
Service: 5
Mahlet did a great Job, professional and caring for customers.
Atmosphere: 5
Food: 5
Service: 5
The service was incredible.Rachelle was great. Phenomenal service and a great time the entire time. Delicious drinks and good pours.
Atmosphere: 5
Food: 5
Service: 5
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