Definitely need some new drivers they always get lost and then they give you different times four times by the time you get it your food is cold. It’s not hot at all. It’s lukewarm. I’ve had to call three times on different occasions to even get my order to the right place because they keep passing my house and not following directions.
Josettah Ray
Not the experience I expected from Domino's. I'm usually a loyal Domino's customer and have had great service in the past, but unfortunately, this recent experience was disappointing. I placed my order around 9:15 PM and didn’t receive my food until 10:36 PM. The app indicated that the driver left the store at 9:45 PM, and since I live only six minutes away (near a university), I was surprised by the delay.
At one point, the app said the driver was just one minute away, so I waited by the door. After 20 minutes with no delivery, I called the store twice for updates. I finally got through at 10:07 PM and was told the driver was nearby and would call me soon. I waited again, and after another 15 minutes, I called back. This time, I was told the driver was on campus and again reassured I would be contacted. I asked if the app might be malfunctioning, and the person on the phone seemed frustrated and confirmed there was an issue, promising the driver would arrive shortly.
When the order finally arrived at 10:36 PM, the pizza was only lukewarm, and the cheese wasn't melted — it clearly hadn’t been freshly made. I appreciate that the app offered a small concession for the delay, but the lack of timely communication and the poor quality of the food were frustrating.
I hope this feedback helps improve service going forward. I know mistakes happen, but clear communication and fresh food should always be a priority.
Food: 2
Service: 1
Charles Rivera
It was fine
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sweet Mango Habanero Wings, Tater Tots
Naeem Phillips
The staff are soo nice and ready to assist me when im picking up my order! I love the New York style pizza i def suggest over any other styles.
Atmosphere: 5
Food: 5
Service: 5
Eulalia reyes
Cold pizza and uncompleted order.
Atmosphere: 2
Food: 1
Service: 2
Jack Jones
Do not order from this location. Food was late (took over 3 hours) and cold, items were missing, and the store refused to answer the phone after calling numerous times.
Atmosphere: 1
Food: 1
Service: 1
HugoHazeTV
Great food and manager has a1 customer service
Atmosphere: 5
Food: 5
Service: 5
faith miller
If I can give negative I would. I ordered my food at 7pm. Called numerous time about this order it is now 9:08pm and I still have not received the order. This store is ridiculous Horrible service
I was told “ the driver should contact you soon” for the past two hours
Update:9:31pm still have not received my order. Called the store more than 5 times. Been placed on hold no help
What type of inconvenience is this?
We get charged automatically and then don’t receive the order
9:43pm: my order shows up. How does it take more than 2 hours ?
No apology nothing
Food: 1
Service: 1
Estella Pena
I ordered a thin crust sausage pizza with light sauce... I received a pizza with extra sauce and Hella tomatoes and no sausage
Love this place. Timely, friendly and always on time. THANK YOU...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Tater Tots
Nicholaus Falkner
Bacon and Mac and cheese was awesome! Is a pulled pork option?
Atmosphere: 1
Food: 5
Service: 5
Erin McDermott
Cold nasty pizza. Weird ass chicken things. Wrong sauce. Minimum purchase for delivery racket. My short lived attempt at revisiting the halcyon days of 1991 college Domino’s has ended, now and forever, amen.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Albanese
2.5-hour delivery
Amiia Jaxon
Ordered through the app, delivery took almost 2 hours (cold pizza as you can assume), gave us the wrong drink, and forgot the extra sauces.
Extra tip was forced by driver named Daniel
Atmosphere: 1
Food: 1
Service: 1
Definitely need some new drivers they always get lost and then they give you different times four times by the time you get it your food is cold. It’s not hot at all. It’s lukewarm. I’ve had to call three times on different occasions to even get my order to the right place because they keep passing my house and not following directions.
Not the experience I expected from Domino's.
I'm usually a loyal Domino's customer and have had great service in the past, but unfortunately, this recent experience was disappointing. I placed my order around 9:15 PM and didn’t receive my food until 10:36 PM. The app indicated that the driver left the store at 9:45 PM, and since I live only six minutes away (near a university), I was surprised by the delay.
At one point, the app said the driver was just one minute away, so I waited by the door. After 20 minutes with no delivery, I called the store twice for updates. I finally got through at 10:07 PM and was told the driver was nearby and would call me soon. I waited again, and after another 15 minutes, I called back. This time, I was told the driver was on campus and again reassured I would be contacted. I asked if the app might be malfunctioning, and the person on the phone seemed frustrated and confirmed there was an issue, promising the driver would arrive shortly.
When the order finally arrived at 10:36 PM, the pizza was only lukewarm, and the cheese wasn't melted — it clearly hadn’t been freshly made. I appreciate that the app offered a small concession for the delay, but the lack of timely communication and the poor quality of the food were frustrating.
I hope this feedback helps improve service going forward. I know mistakes happen, but clear communication and fresh food should always be a priority.
Food: 2
Service: 1
It was fine
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sweet Mango Habanero Wings, Tater Tots
The staff are soo nice and ready to assist me when im picking up my order! I love the New York style pizza i def suggest over any other styles.
Atmosphere: 5
Food: 5
Service: 5
Cold pizza and uncompleted order.
Atmosphere: 2
Food: 1
Service: 2
Do not order from this location. Food was late (took over 3 hours) and cold, items were missing, and the store refused to answer the phone after calling numerous times.
Atmosphere: 1
Food: 1
Service: 1
Great food and manager has a1 customer service
Atmosphere: 5
Food: 5
Service: 5
If I can give negative I would. I ordered my food at 7pm. Called numerous time about this order it is now 9:08pm and I still have not received the order.
This store is ridiculous
Horrible service
I was told “ the driver should contact you soon” for the past two hours
Update:9:31pm still have not received my order.
Called the store more than 5 times. Been placed on hold no help
What type of inconvenience is this?
We get charged automatically and then don’t receive the order
9:43pm: my order shows up. How does it take more than 2 hours ?
No apology nothing
Food: 1
Service: 1
I ordered a thin crust sausage pizza with light sauce... I received a pizza with extra sauce and Hella tomatoes and no sausage
Restaurantji Recommends
Love this place. Timely, friendly and always on time. THANK YOU...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Tater Tots
Bacon and Mac and cheese was awesome! Is a pulled pork option?
Atmosphere: 1
Food: 5
Service: 5
Cold nasty pizza. Weird ass chicken things. Wrong sauce. Minimum purchase for delivery racket. My short lived attempt at revisiting the halcyon days of 1991 college Domino’s has ended, now and forever, amen.
Atmosphere: 1
Food: 1
Service: 1
2.5-hour delivery
Ordered through the app, delivery took almost 2 hours (cold pizza as you can assume), gave us the wrong drink, and forgot the extra sauces.
Atmosphere: 1
Food: 2
Service: 1
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