No good taste and poor service pizza was very nasty
melvin fernandez
Extremely disappointed with my recent Domino’s experience. I paid for a delivery to my door, but the driver refused to complete the delivery simply because she had more orders on her route. Instead of receiving the service I paid for, I was expected to accommodate the driver’s schedule.
Service: 1
Adonis Hollins
I ordered a pizza with a steak cheese sandwich, and after an hour of waiting I never received my order which I paid for. I received a cold pizza which instantly went into the trash upon tasting, and a couple of cold bread pieces which I am assuming are Parmesan bites even though I didn’t order it. I reached out the store and I was kept on hold for 10 mins before even speaking to someone and once I did I was informed that I couldn’t even receive the right order even though I had already paid and it was clear that the driver had made an error by delivering my food to someone else! He placed me on hold again and eventually just said that they’ll give me a refund in 24-48 hours and hung up the phone as If I inconvenienced him by the mistake his employees and store created originally. This definitely ruined my night especially since I have a young daughter who was unable to eat in a timely fashion due to this negligent customer service which was the entire reason I bought the pizza! This stores quality has really diminished over the years and now I’m starting to understand why there are so many negative comments from the community regarding this Domino’s store in particular! Especially in regards to its reputation for poor customer service, bad quality of food being distributed, and extremely unprofessional employees.
Atmosphere: 1
Food: 1
Service: 1
TG MY
Decent pizza, friendly staff
Atmosphere: 3
Food: 5
Service: 5
Benjamin Upbin (Ben)
I’ve tried to order online and through the app multiple times for weeks now and it will not let me. Works for other locations
Atmosphere: 1
Food: 5
Service: 1
Nazmul Islam
Customer service is really shit. They lie to you. The plan pizza is never ready on time 50 minutes for a regular pizza with nothing on it one
Atmosphere: 1
Food: 1
Service: 1
lily
What a waste of money, got my order wrong
Atmosphere: 1
Food: 1
Service: 1
Layla Elle
Ive been ordering here for years this store has been going downhill for years. This store is completely unprofessional my order was made incorrectly by one of the store associate and was completely rude and unprofessional when ask for a refund. Be careful ordering from this place not sure what youre going to receive one day order isn't made properly another rude drivers.
Atmosphere: 1
Food: 1
Service: 1
Tabitha Rego (Tabby)
Delivery was great! Ordered through the app. Pizza was perfect!
Atmosphere: 5
Food: 5
Service: 5
Chenita Amey (Nita)
Its so close to my dad's place in upper NW. The food is always excellent 👌🏽👍🏽
Great people that work at this location even when you make mistakes and realize it at the last minute and they still give great customer service
Atmosphere: 5
Food: 5
Service: 5
Isham Randolph
Would love to rate the food but we ordered an hour and half ago via the app and the pizza has been stuck in “quality check” for the last hour so we haven’t received it and don’t expect to. We’ve called three times and each time they hung up on us! The last time we even told the woman who picked up not to hang up and she hung up anyway! Get it together.
Service: 1
Zoe Russell
Tried to place an online order because I was one block away and it didn’t work and asked me to call in. I immediately placed an order w Michigan Ave near my home no problem. Would’ve been nice to utilize the more convenient location
Atmosphere: 1
Service: 1
Devin Carter
Bad delivery driver! Poor attitude and a tip was added so delivery could be giving at door . No call once arrived and attitude when I showed where it was prompted to dial access on key pad . If I didn’t come out in time driver was giving my food to another person .
roderick jones
Pizza cold looks like it had been sitting no cheese
No good taste and poor service pizza was very nasty
Extremely disappointed with my recent Domino’s experience. I paid for a delivery to my door, but the driver refused to complete the delivery simply because she had more orders on her route. Instead of receiving the service I paid for, I was expected to accommodate the driver’s schedule.
Service: 1
I ordered a pizza with a steak cheese sandwich, and after an hour of waiting I never received my order which I paid for. I received a cold pizza which instantly went into the trash upon tasting, and a couple of cold bread pieces which I am assuming are Parmesan bites even though I didn’t order it. I reached out the store and I was kept on hold for 10 mins before even speaking to someone and once I did I was informed that I couldn’t even receive the right order even though I had already paid and it was clear that the driver had made an error by delivering my food to someone else! He placed me on hold again and eventually just said that they’ll give me a refund in 24-48 hours and hung up the phone as If I inconvenienced him by the mistake his employees and store created originally. This definitely ruined my night especially since I have a young daughter who was unable to eat in a timely fashion due to this negligent customer service which was the entire reason I bought the pizza! This stores quality has really diminished over the years and now I’m starting to understand why there are so many negative comments from the community regarding this Domino’s store in particular! Especially in regards to its reputation for poor customer service, bad quality of food being distributed, and extremely unprofessional employees.
Atmosphere: 1
Food: 1
Service: 1
Decent pizza, friendly staff
Atmosphere: 3
Food: 5
Service: 5
I’ve tried to order online and through the app multiple times for weeks now and it will not let me. Works for other locations
Atmosphere: 1
Food: 5
Service: 1
Customer service is really shit. They lie to you. The plan pizza is never ready on time 50 minutes for a regular pizza with nothing on it one
Atmosphere: 1
Food: 1
Service: 1
What a waste of money, got my order wrong
Atmosphere: 1
Food: 1
Service: 1
Ive been ordering here for years this store has been going downhill for years. This store is completely unprofessional my order was made incorrectly by one of the store associate and was completely rude and unprofessional when ask for a refund. Be careful ordering from this place not sure what youre going to receive one day order isn't made properly another rude drivers.
Atmosphere: 1
Food: 1
Service: 1
Delivery was great! Ordered through the app. Pizza was perfect!
Atmosphere: 5
Food: 5
Service: 5
Its so close to my dad's place in upper NW. The food is always excellent 👌🏽👍🏽
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Great people that work at this location even when you make mistakes and realize it at the last minute and they still give great customer service
Atmosphere: 5
Food: 5
Service: 5
Would love to rate the food but we ordered an hour and half ago via the app and the pizza has been stuck in “quality check” for the last hour so we haven’t received it and don’t expect to. We’ve called three times and each time they hung up on us! The last time we even told the woman who picked up not to hang up and she hung up anyway! Get it together.
Service: 1
Tried to place an online order because I was one block away and it didn’t work and asked me to call in. I immediately placed an order w Michigan Ave near my home no problem. Would’ve been nice to utilize the more convenient location
Atmosphere: 1
Service: 1
Bad delivery driver! Poor attitude and a tip was added so delivery could be giving at door . No call once arrived and attitude when I showed where it was prompted to dial access on key pad . If I didn’t come out in time driver was giving my food to another person .
Pizza cold looks like it had been sitting
no cheese
Food: 1
Service: 1
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