i love dunkin but i ordered a bacon avocado toast and they didnt give me no bacon. I EVEN GOT CHARGED for it. I called no one picked up. They have 24 hours to respond its cold and people have work.
Atmosphere: 1
Service: 1
L N
The tall white woman with a neck tattoo who works in the mornings has consistently shown a poor attitude. At first, I thought she might just be having a bad day, but it turns out she’s always angry and unapproachable whenever I visit. One time, she got upset with me for touching an online order, but it was an honest mistake because the setup was confusing. There were bags on the counter and a separate counter for mobile orders, and I thought my order was ready, so I checked. Instead of politely clarifying, she got aggressive and told me not to touch other people’s food.
Her demeanor is constantly hostile, with a mean expression, as if she’s dealing with personal issues and taking it out on customers. I genuinely tried to be nice, but her attitude made it impossible. She comes across as someone who’s ready to snap at any moment. Additionally, the Ethiopian man at the front desk speaks to customers in a condescending way, which adds to the unpleasant experience.
I used to visit this location frequently because I work nearby, but I’ve stopped going altogether. I now order ahead from another location in my area. This store no longer deserves my business, and I won’t be returning. :)
Atmosphere: 1
Food: 1
Service: 1
David
This Dublin Donuts is solid. It’s never busy, so you get your coffee and donuts quick. Everything’s consistent, same taste every time, which is nice. The place is clean, and the staff gets the job done. Not fancy, but good for a quick stop when you’re in the mood for something simple and easy.
Atmosphere: 4
Food: 4
Service: 4
Ronak Patel
As expected. Nothing special but still an above-average Dunkin’. Wouldn’t not recommend.
Atmosphere: 4
Food: 4
Service: 4
Jeffery Saeling
Dunkin' in NoMa Review: Just Another Dunkin'
The Dunkin' in NoMa is what you'd expect from the chain—reliable and consistent. The staff is friendly, and the food is good. However, the drinks can be super sweet at times. Overall, it's a convenient spot for a quick coffee or snack in the area if you're on the go.
Atmosphere: 4
Food: 4
Service: 5
Kenyatta Mackall
I think I came up with my own new drink. I made up while at DD. Ok So I Normally like strawberry lemonade drinks but they didn't have it soooo I ordered a MANGO, STRAWBERRY & PINEAPPLE drink, sooooo delicious and refreshing. You heard it first here so DD I get a percentage if you take my idea........
The service experienced at this location was unprofessional, rude, and disrespectful. The manager of this location yelled at me as she refused to CORRECTLY process a refund for an item that they were out of. She cut me off mid-sentence and after I communicated the refund did not go through, she stated "that's not my problem its yours". After she repeatedly raised her voice, while other customers were present, she advised that I take it up with corporate. Which I did and they were able to successfully process my refund in seconds. Something the "Manager" refused to do! I quote Manager because she said she was the manager; however, she also gave me a false name when asked so I do not know her actual title. This is not the first encounter I have experienced at this particular location where a staff member was rude and yelled at another customer as it related to payment. I'm not sure why staff- especially a "Manager" felt it appropriate to speak to paying customers is a rude and unprofessional manner and refuse to a refund however- I will not return to this location. 0/10 do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Philomina Ngosong
Rude and unhygienic. Put on gloves before touching food and talk to your customers like they pay your salaries.
Bad service. They were very forgetful in remembering the refresher I ordered, and it is poorly designed in that if you need to go to the bathroom, it is blocked by a part of the employer's workplace. Wake-up wrap was decent, but a bit cold.
Atmosphere: 4
Food: 4
Service: 3
Darwin A
How do you burn a croissant?
Santosh Singh
Poor Hygiene!! The customer service was nice but the lady preparing my food was handling trash and trash cans, she wore the same gloves to make my food. I had to tell her to change her gloves…
Atmosphere: 2
Food: 2
Service: 2
Vicki Alston
I've been here before, and I've had great service. On this particular day, when I came in, the cashier was sitting at the table closest to the register, and there weren't any other customers in the store. The first thing I did was say hello. The cashier gave me a hmm sound, but never said hello back. I gave 4 stars because she said thank you at the end and threw in some extra munchkins. Also, because this isn't the typical service I receive when I go to this DD.
i love dunkin but i ordered a bacon avocado toast and they didnt give me no bacon. I EVEN GOT CHARGED for it. I called no one picked up. They have 24 hours to respond its cold and people have work.
Atmosphere: 1
Service: 1
The tall white woman with a neck tattoo who works in the mornings has consistently shown a poor attitude. At first, I thought she might just be having a bad day, but it turns out she’s always angry and unapproachable whenever I visit. One time, she got upset with me for touching an online order, but it was an honest mistake because the setup was confusing. There were bags on the counter and a separate counter for mobile orders, and I thought my order was ready, so I checked. Instead of politely clarifying, she got aggressive and told me not to touch other people’s food.
Her demeanor is constantly hostile, with a mean expression, as if she’s dealing with personal issues and taking it out on customers. I genuinely tried to be nice, but her attitude made it impossible. She comes across as someone who’s ready to snap at any moment. Additionally, the Ethiopian man at the front desk speaks to customers in a condescending way, which adds to the unpleasant experience.
I used to visit this location frequently because I work nearby, but I’ve stopped going altogether. I now order ahead from another location in my area. This store no longer deserves my business, and I won’t be returning. :)
Atmosphere: 1
Food: 1
Service: 1
This Dublin Donuts is solid. It’s never busy, so you get your coffee and donuts quick. Everything’s consistent, same taste every time, which is nice. The place is clean, and the staff gets the job done. Not fancy, but good for a quick stop when you’re in the mood for something simple and easy.
Atmosphere: 4
Food: 4
Service: 4
As expected. Nothing special but still an above-average Dunkin’.
Wouldn’t not recommend.
Atmosphere: 4
Food: 4
Service: 4
Dunkin' in NoMa Review: Just Another Dunkin'
The Dunkin' in NoMa is what you'd expect from the chain—reliable and consistent. The staff is friendly, and the food is good. However, the drinks can be super sweet at times. Overall, it's a convenient spot for a quick coffee or snack in the area if you're on the go.
Atmosphere: 4
Food: 4
Service: 5
I think I came up with my own new drink. I made up while at DD. Ok So I Normally like strawberry lemonade drinks but they didn't have it soooo I ordered a MANGO, STRAWBERRY & PINEAPPLE drink, sooooo delicious and refreshing. You heard it first here so DD I get a percentage if you take my idea........
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Dunkin' Refreshers, Croissant, Munchkins Donut Hole Treats
The service experienced at this location was unprofessional, rude, and disrespectful. The manager of this location yelled at me as she refused to CORRECTLY process a refund for an item that they were out of. She cut me off mid-sentence and after I communicated the refund did not go through, she stated "that's not my problem its yours". After she repeatedly raised her voice, while other customers were present, she advised that I take it up with corporate. Which I did and they were able to successfully process my refund in seconds. Something the "Manager" refused to do! I quote Manager because she said she was the manager; however, she also gave me a false name when asked so I do not know her actual title. This is not the first encounter I have experienced at this particular location where a staff member was rude and yelled at another customer as it related to payment. I'm not sure why staff- especially a "Manager" felt it appropriate to speak to paying customers is a rude and unprofessional manner and refuse to a refund however- I will not return to this location. 0/10 do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Rude and unhygienic. Put on gloves before touching food and talk to your customers like they pay your salaries.
Pretty expensive donuts for what you get
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
Bad service.
Service: 1
Restaurantji Recommends
Bad service. They were very forgetful in remembering the refresher I ordered, and it is poorly designed in that if you need to go to the bathroom, it is blocked by a part of the employer's workplace. Wake-up wrap was decent, but a bit cold.
Atmosphere: 4
Food: 4
Service: 3
How do you burn a croissant?
Poor Hygiene!! The customer service was nice but the lady preparing my food was handling trash and trash cans, she wore the same gloves to make my food. I had to tell her to change her gloves…
Atmosphere: 2
Food: 2
Service: 2
I've been here before, and I've had great service. On this particular day, when I came in, the cashier was sitting at the table closest to the register, and there weren't any other customers in the store. The first thing I did was say hello. The cashier gave me a hmm sound, but never said hello back. I gave 4 stars because she said thank you at the end and threw in some extra munchkins. Also, because this isn't the typical service I receive when I go to this DD.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Iced Macchiato, Donuts
Get yer ☕ and ? here!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
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