Placed the order half an hour in advance, since I was on the way to work. They didnt have the order ready, didnt know what my order was. Late to work.
Asia Jordan
The guy here who is short full beard a foreigner he was counting money at the machine I don’t know who he think I am, but I came in here to purchase a hot chocolate with two espresso shots he only gave me one but before I order he spoke and walked off from me to go drink his coffee I then asked him who was waiting on me he then expressed yea I’m coming very very unpleasant an then after he made my drink wrong he rushed me out the store he treated me as if i was homeless and how he treated the white people coming in
Atmosphere: 1
Food: 1
Service: 1
Christa Williams
It’s really hit or miss if they’ll get your order correct, there was a time where I ordered a hot chocolate and they gave me black coffee. But when it’s done correctly it’s great, I think they need better management to insure orders are correct
Atmosphere: 2
Food: 3
Service: 3
Elvis M
Come everyday and everybody is always very polite and the coffee is always fresh
Atmosphere: 5
Food: 5
Service: 5
m m
Come everyday and everybody is always very polite and the coffee is always fresh
Atmosphere: 5
Food: 5
Service: 5
Destiny Hall
On 11/14/2025 in the morning I ordered $6 meal deal and bagel bites. The young man ordered bacon egg omelette bites instead . I then went back to the register to get the difference of the order but the manager wanted to give me something free instead I told her that I’d rather have the difference. So they end up refunding me then charging me for the bites all they could have done was just refund the difference but they proceeded to charge with nothing on my card. I then sat down and they tried to take the food from me so I had to explain to a young lady who spoke English the situation and she understood. Overall I just lost appetite about the whole situation .. very disappointed at my experience here and this was my first time considering it’s close to my house.
Atmosphere: 1
Service: 1
Laquan Robinson
This is by far the WORST Dunkin' Donuts I've been to. Every time I go, my order is done wrong, and when I express the errors attitude is giving. My food has been given to me COLD twice, all because I asked them not to give me a hard tortilla like they always do!
Atmosphere: 1
Food: 1
Service: 1
Richard Buck
Starting off the counter guy thought it was appropriate to educate me on the proper way to order a Dunkin coffee. No snacking bacon.
The housing challenged individual did not make things any better. Still can’t for the life of me understand why the employees did not just give him a small coffee to send him on his way.
I guess it would cost the Dunkin corp billions a year to give the paying folks a better atmosphere.
Atmosphere: 3
Food: 3
Service: 3
Christopher Hines
Great staff. Very quick and professional.
Atmosphere: 5
Food: 5
Service: 5
Kyle McElroy
Since under capitalism we have to pay to piss it would be nice to actually have bathrooms. Don’t order ahead from this place expecting this restaurant to have a basic function of restaurants or eateries. Dunkin hates homeless people more than they like their customers
Dunkin’s App is wonderful, for us budget conscious patrons! I was able to purchase their glazed blueberry munchkins for $2 , in the app, until 5/15! The munchkins were fresh and very tasty! Cheers to Dunkin’s!
Atmosphere: 5
Food: 5
Service: 5
Adam Z
Bad coffee, food, service and atmosphere, every single time. Right next to my office but pretty much done trying.
Atmosphere: 1
Food: 1
Service: 1
Eduardo Mass Herrera
I ordered a coffee through DoorDash, and it's the second time they've made my coffee wrong. The first time they didn't send me a straw, and the second time I asked for it with little ice and an extra butter pecan swirl. They gave me too much ice and didn't give me the extra swirl, and I paid for that. Terrible service
Service: 1
Nicketta Taylor
Terrible Service & Food Safety Concerns
I had an awful experience at this Dunkin’ (175 N Street NE Metro) on March 21st, 2025. I ordered a turkey sausage sandwich, clearly specifying it three times, yet was given pork. When I explained that I have a pork allergy, the staff ignored my concern, simply removed the pork and replaced it with turkey—which is unsafe.
Instead of apologizing, multiple employees were rude, dismissive, and unprofessional. One even claimed I “couldn’t be allergic to pork” and that “everything touches”—a serious food safety issue. They then spoke in Spanish in front of me and gave me attitude for requesting a refund.
This location clearly does not care about food allergies or customer service. If you have dietary restrictions, avoid this place!
Atmosphere: 1
Service: 1
Haridher Pandiyan
Ordered from here via Grubhub. Took forever for the order to be picked up (which I can't blame DD) and when it was delivered, one of the hot drinks was spilled a fair bit, which I feel should be blamed at the packaging or the delivery partner.
Placed the order half an hour in advance, since I was on the way to work. They didnt have the order ready, didnt know what my order was. Late to work.
The guy here who is short full beard a foreigner he was counting money at the machine I don’t know who he think I am, but I came in here to purchase a hot chocolate with two espresso shots he only gave me one but before I order he spoke and walked off from me to go drink his coffee I then asked him who was waiting on me he then expressed yea I’m coming very very unpleasant an then after he made my drink wrong he rushed me out the store he treated me as if i was homeless and how he treated the white people coming in
Atmosphere: 1
Food: 1
Service: 1
It’s really hit or miss if they’ll get your order correct, there was a time where I ordered a hot chocolate and they gave me black coffee. But when it’s done correctly it’s great, I think they need better management to insure orders are correct
Atmosphere: 2
Food: 3
Service: 3
Come everyday and everybody is always very polite and the coffee is always fresh
Atmosphere: 5
Food: 5
Service: 5
Come everyday and everybody is always very polite and the coffee is always fresh
Atmosphere: 5
Food: 5
Service: 5
On 11/14/2025 in the morning I ordered $6 meal deal and bagel bites. The young man ordered bacon egg omelette bites instead . I then went back to the register to get the difference of the order but the manager wanted to give me something free instead I told her that I’d rather have the difference. So they end up refunding me then charging me for the bites all they could have done was just refund the difference but they proceeded to charge with nothing on my card. I then sat down and they tried to take the food from me so I had to explain to a young lady who spoke English the situation and she understood. Overall I just lost appetite about the whole situation .. very disappointed at my experience here and this was my first time considering it’s close to my house.
Atmosphere: 1
Service: 1
This is by far the WORST Dunkin' Donuts I've been to. Every time I go, my order is done wrong, and when I express the errors attitude is giving. My food has been given to me COLD twice, all because I asked them not to give me a hard tortilla like they always do!
Atmosphere: 1
Food: 1
Service: 1
Starting off the counter guy thought it was appropriate to educate me on the proper way to order a Dunkin coffee. No snacking bacon.
The housing challenged individual did not make things any better. Still can’t for the life of me understand why the employees did not just give him a small coffee to send him on his way.
I guess it would cost the Dunkin corp billions a year to give the paying folks a better atmosphere.
Atmosphere: 3
Food: 3
Service: 3
Great staff. Very quick and professional.
Atmosphere: 5
Food: 5
Service: 5
Since under capitalism we have to pay to piss it would be nice to actually have bathrooms. Don’t order ahead from this place expecting this restaurant to have a basic function of restaurants or eateries. Dunkin hates homeless people more than they like their customers
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Dunkin’s App is wonderful, for us budget conscious patrons! I was able to purchase their glazed blueberry munchkins for $2 , in the app, until 5/15!
The munchkins were fresh and very tasty!
Cheers to Dunkin’s!
Atmosphere: 5
Food: 5
Service: 5
Bad coffee, food, service and atmosphere, every single time. Right next to my office but pretty much done trying.
Atmosphere: 1
Food: 1
Service: 1
I ordered a coffee through DoorDash, and it's the second time they've made my coffee wrong. The first time they didn't send me a straw, and the second time I asked for it with little ice and an extra butter pecan swirl. They gave me too much ice and didn't give me the extra swirl, and I paid for that. Terrible service
Service: 1
Terrible Service & Food Safety Concerns
I had an awful experience at this Dunkin’ (175 N Street NE Metro) on March 21st, 2025. I ordered a turkey sausage sandwich, clearly specifying it three times, yet was given pork. When I explained that I have a pork allergy, the staff ignored my concern, simply removed the pork and replaced it with turkey—which is unsafe.
Instead of apologizing, multiple employees were rude, dismissive, and unprofessional. One even claimed I “couldn’t be allergic to pork” and that “everything touches”—a serious food safety issue. They then spoke in Spanish in front of me and gave me attitude for requesting a refund.
This location clearly does not care about food allergies or customer service. If you have dietary restrictions, avoid this place!
Atmosphere: 1
Service: 1
Ordered from here via Grubhub. Took forever for the order to be picked up (which I can't blame DD) and when it was delivered, one of the hot drinks was spilled a fair bit, which I feel should be blamed at the packaging or the delivery partner.
Food: 4
Service: 1
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