Dunkin'
850 Quincy St NW, Washington
(202) 601-7631
Recent Reviews
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Waited 20 minutes while they ran around messing with the recipe machine and in that 20 minutes they made two ice coffees. There were 3 other ppl waiting and I didn’t even get to place my order in yet. I had to leave.
I didn’t expect to spend almost half an hour to place an order during the slow time of the day smh
Atmosphere: 1
Food: 1
Service: 1
Dunks is really hit or miss but this is a good one. Coffees always made right, donuts are never stale and mobile orders are always correct, plus the staff are really nice.
They sure are greedy with giving you a plastic beg
Atmosphere: 3
Food: 4
Service: 5
I found it very odd and lack of customer service to not provide a restroom for customers, I went in, purchased an item and was refused the restroom. I asked even for customers and the cashier told me yes and repeated they don’t have a restroom. They obviously have one because, they have to have access to one for themselves. I will never go back to this establishment!
Atmosphere: 1
Service: 1
This location is always clean. I order ahead of time on the mobile app and they are very quick. In and out within 3 minutes with my order. Selena makes my drink with perfection.
Atmosphere: 5
Food: 4
Service: 5
No food just gift card
Atmosphere: 5
Service: 5
Customer service was good food good, I don't like they don't have seating area but I do understand why they don't the area is kinda stretchy
Atmosphere: 5
Food: 5
Service: 5
Quick and nice. The people are generous. I see them buying stuff for most unfortunate with their own money! Especially when it was really cold recently I saw hot coffee warmed a lot of hearts.
Atmosphere: 5
Food: 5
Service: 5
As a frequent visitor, this place deserves a much higher rating than it has. Service is always extremely friendly. Mobile orders are ready as expected and accurate. Coffees are always made particularly well (especially relative to other Dunkins). Staff is courteous and helpful about substituting donuts if I mobile order something that isn't available.
Atmosphere: 4
Food: 5
Service: 5
This store had fantastic customer service. Especially Rob, fantastic store! Thank you!
Service: 5
Restaurantji Recommends
I was in the store and placed my order while there. They were focused on customers that placed their order so i had no idea that my order was already made. The food and coffee were great!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Croissant, Bacon Egg and Cheese
Very dissatisfied and disappointed they didn't read. Im at children's hospital and I ordered a latte with butter pecan and they used Pumpkin I hate pumpkin syrup. It was a Uber order so I couldn't even return it. Bad enough my child is in the hospital and they ruined my latte with pumpkin syrup. Very upset
Food: 1
Service: 2
My coffee was not to my liking and I had to wait to place my order although there was enough staff.
Atmosphere: 4
Food: 5
Service: 3
Don't come here too much waste of time 30 minst for some coffee just 1 person. Disaster.
Atmosphere: 1
Food: 3
Service: 1
awesome staff, very friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
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