I have been coming to this 5 Guys almost every week for over a year. The food is great, but I did not appreciate how I was treated tonight. I'm Autistic, and I wear noise cancelling headphones to self-accommodate when in noisy environments, like restaurants. My headphones are very effective in that I can't hear when people are trying to talk to me. Being Autistic, I sometimes find talking to people difficult so, to cut down on how much I have to talk to people, I order via the 5 Guys app. The first few times I would come in to pick up my order, I would wait for the staff to bring me my cup with my order. Then, at a certain point, they would sometimes indicate to me that I could just go to their stack of cups and get my own cup. Unbeknownst to me, they wanted me to stop doing that. The manager yelled at me tonight for doing that, but I was wearing my headphones and didn't hear her. If there was information she needed to share with me, I would have appreciated it if she had signaled to me to take off my headphones so she could talk to me instead of yelling at me.I'm not sure I can come to this 5 Guys anymore. I feel judged for being Autistic now.
Atmosphere: 1
Food: 5
Service: 1
Tyrone Locke
Disrespectful staff even over the phone when applying for a job bad
Atmosphere: 1
Food: 1
Service: 1
Rizwan Kirmani
Horrible service and rude staff including the manager. Missing items on delivery order the restaurant staff told me to chase down the delivery driver who was long gone because there is nothing they can do about or i can reorder and pickup the food myself.
Service: 1
Recommended dishes: Cheeseburger, Little Cheeseburger
B B
In the ever-evolving tapestry of American cuisine, where the humble burger reigns with an iron fist cloaked in a sesame seed glove, Five Guys emerges as a beacon of indulgence, a siren call to the famished and the fearless. As I sauntered into this revered temple of meat and bun, the aroma of sizzling patties danced in the air like a ballet of beef, choreographed to the rhythm of popping grease.The décor, a mosaic of red and white checkered nostalgia, harkens back to simpler times, when burgers were burgers, and fries didn't attend yoga classes. Amidst the buzzing symphony of orders shouted and bags crinkled, I placed my order with the enthusiasm of a child in a candy store, albeit one with a sophisticated palate and a penchant for critique.The burger, oh the burger! It arrived swaddled in foil like a precious gift, a culinary Christmas in the heart of fast-food July. Unwrapping it revealed a masterpiece of meaty proportions – a patty as plump as a well-fed cherub, cheese melting in cascades like golden lava, and toppings fresher than a debutante at her first ball.Each bite was a journey through a landscape of flavors, where the beef, robust and unapologetically greasy, whispered sweet nothings to the crisp lettuce and the bashful tomato. The bun, a soft, pillowy cloud, gently cradled its precious cargo, like a loving grandmother knitting warmth into a woolen scarf.And let us not forget the fries, those golden sticks of starchy splendor, each one cut with the precision of a diamond artisan. They lay heaped in abundance, a treasure trove of salty goodness, as if Five Guys feared I might embark on a long winter hibernation and needed sustenance for months.Yet, amidst this revelry of excess, one must pause and ponder – is this the pinnacle of burgerdom, or simply a glorified monument to the American appetite? The patties, though flavorful, bear the weight of greasy guilt, and the sheer volume of food could feed a small village, or at least a moderately sized family reunion.In sum, Five Guys stands as a colossus in the burger landscape, unabashed in its celebration of excess. It's a place where diets come to die glorious deaths, and where the notion of a "light snack" is laughed out of the room. A culinary carnival of sorts, where the rides are greasy, the prizes are caloric, and every visit is a delicious descent into delightful, delectable decadence.But what truly baffled me was the adulation this establishment received from its local patrons. With nearly five-star ratings, I stood, as confused as Alice must have felt in her Wonderland, pondering whether the East Coasters had a different definition of what constitutes a culinary delight. Do they find comfort in the mundane, a solace in the ordinary that eludes my West Coast palate?In conclusion, my experience at Five Guys was a foray into the heartland of American fast food culture, but it left my taste buds yearning for the innovative and fresh flavors of California. It was a reminder that sometimes, in the world of burgers, less is more, and simplicity needs a touch of sophistication.
Atmosphere: 1
Food: 1
Service: 1
John Ford Evans
Great burger place still though $20 for little cheeseburger (single patty), fries and a soda. Free peanuts in the shell. Super fancy soda dispenser.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Regular Fries
Capital Sky Eye Media
Clean dining room and good service. This location is right on top of the Tenleytown Metro StationVegetarian options: Not many vegetarian optionsDietary restrictions: Some ingredients can be customized to suit your needsParking: A small amount of free street parking nearby and a garage a few blocks away. Most of the parking is paid streetKid-friendliness: Good for kidsWheelchair accessibility: Easily accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Little Hamburger, Bacon Cheeseburger, Regular Fries
Leif Engler
Kind of pricey, burger was fine.
D. B.
TINY serving of fries!!! For $5.19. Barely filled bottom of bag. Oct 2, 2023 at 7pm from server CYNSEY B. BAD value for money. Instead go to Zburgers down the street or any other fast food nearby.
Emily Kaplan
Hey Five Guys, maybe consider that when somebody orders a hamburger instead of a cheeseburger, it’s because of a dietary restriction! Please actually read the orders that come in before making them and sending them out. Now I have to lose more money to reorder and hope they give me something I can eat this time.
Food: 1
Service: 1
Joe DAngelo
Fun place to go and relax. Great service. Eric the cashier was friendly and polite.
Got wrong order and only one burger instead of two. I was charges $45 for only one burger, small fries and two sodas. Workers do not care about orders or customers.
IAMBARCELONISTA FOREVER
They don't do anything good everything they do they do wrong I don't recommend this
Atmosphere: 1
Food: 1
Service: 1
Victor Manzella
I come here pretty often. Consistently good food and a great staff.
Abdellah Chtak
this store is worst service and employees act like gangster I wanna pick my order and she want to kick me out for no reason because I ask to make food is front of her for over 15 minutes
I have been coming to this 5 Guys almost every week for over a year. The food is great, but I did not appreciate how I was treated tonight. I'm Autistic, and I wear noise cancelling headphones to self-accommodate when in noisy environments, like restaurants. My headphones are very effective in that I can't hear when people are trying to talk to me. Being Autistic, I sometimes find talking to people difficult so, to cut down on how much I have to talk to people, I order via the 5 Guys app. The first few times I would come in to pick up my order, I would wait for the staff to bring me my cup with my order. Then, at a certain point, they would sometimes indicate to me that I could just go to their stack of cups and get my own cup. Unbeknownst to me, they wanted me to stop doing that. The manager yelled at me tonight for doing that, but I was wearing my headphones and didn't hear her. If there was information she needed to share with me, I would have appreciated it if she had signaled to me to take off my headphones so she could talk to me instead of yelling at me.I'm not sure I can come to this 5 Guys anymore. I feel judged for being Autistic now.
Atmosphere: 1
Food: 5
Service: 1
Disrespectful staff even over the phone when applying for a job bad
Atmosphere: 1
Food: 1
Service: 1
Horrible service and rude staff including the manager. Missing items on delivery order the restaurant staff told me to chase down the delivery driver who was long gone because there is nothing they can do about or i can reorder and pickup the food myself.
Service: 1
Recommended dishes: Cheeseburger, Little Cheeseburger
In the ever-evolving tapestry of American cuisine, where the humble burger reigns with an iron fist cloaked in a sesame seed glove, Five Guys emerges as a beacon of indulgence, a siren call to the famished and the fearless. As I sauntered into this revered temple of meat and bun, the aroma of sizzling patties danced in the air like a ballet of beef, choreographed to the rhythm of popping grease.The décor, a mosaic of red and white checkered nostalgia, harkens back to simpler times, when burgers were burgers, and fries didn't attend yoga classes. Amidst the buzzing symphony of orders shouted and bags crinkled, I placed my order with the enthusiasm of a child in a candy store, albeit one with a sophisticated palate and a penchant for critique.The burger, oh the burger! It arrived swaddled in foil like a precious gift, a culinary Christmas in the heart of fast-food July. Unwrapping it revealed a masterpiece of meaty proportions – a patty as plump as a well-fed cherub, cheese melting in cascades like golden lava, and toppings fresher than a debutante at her first ball.Each bite was a journey through a landscape of flavors, where the beef, robust and unapologetically greasy, whispered sweet nothings to the crisp lettuce and the bashful tomato. The bun, a soft, pillowy cloud, gently cradled its precious cargo, like a loving grandmother knitting warmth into a woolen scarf.And let us not forget the fries, those golden sticks of starchy splendor, each one cut with the precision of a diamond artisan. They lay heaped in abundance, a treasure trove of salty goodness, as if Five Guys feared I might embark on a long winter hibernation and needed sustenance for months.Yet, amidst this revelry of excess, one must pause and ponder – is this the pinnacle of burgerdom, or simply a glorified monument to the American appetite? The patties, though flavorful, bear the weight of greasy guilt, and the sheer volume of food could feed a small village, or at least a moderately sized family reunion.In sum, Five Guys stands as a colossus in the burger landscape, unabashed in its celebration of excess. It's a place where diets come to die glorious deaths, and where the notion of a "light snack" is laughed out of the room. A culinary carnival of sorts, where the rides are greasy, the prizes are caloric, and every visit is a delicious descent into delightful, delectable decadence.But what truly baffled me was the adulation this establishment received from its local patrons. With nearly five-star ratings, I stood, as confused as Alice must have felt in her Wonderland, pondering whether the East Coasters had a different definition of what constitutes a culinary delight. Do they find comfort in the mundane, a solace in the ordinary that eludes my West Coast palate?In conclusion, my experience at Five Guys was a foray into the heartland of American fast food culture, but it left my taste buds yearning for the innovative and fresh flavors of California. It was a reminder that sometimes, in the world of burgers, less is more, and simplicity needs a touch of sophistication.
Atmosphere: 1
Food: 1
Service: 1
Great burger place still though $20 for little cheeseburger (single patty), fries and a soda. Free peanuts in the shell. Super fancy soda dispenser.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Regular Fries
Clean dining room and good service. This location is right on top of the Tenleytown Metro StationVegetarian options: Not many vegetarian optionsDietary restrictions: Some ingredients can be customized to suit your needsParking: A small amount of free street parking nearby and a garage a few blocks away. Most of the parking is paid streetKid-friendliness: Good for kidsWheelchair accessibility: Easily accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Little Hamburger, Bacon Cheeseburger, Regular Fries
Kind of pricey, burger was fine.
TINY serving of fries!!! For $5.19. Barely filled bottom of bag. Oct 2, 2023 at 7pm from server CYNSEY B. BAD value for money. Instead go to Zburgers down the street or any other fast food nearby.
Hey Five Guys, maybe consider that when somebody orders a hamburger instead of a cheeseburger, it’s because of a dietary restriction! Please actually read the orders that come in before making them and sending them out. Now I have to lose more money to reorder and hope they give me something I can eat this time.
Food: 1
Service: 1
Fun place to go and relax. Great service. Eric the cashier was friendly and polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Restaurantji Recommends
Great hamburguers and
Atmosphere: 5
Food: 5
Service: 5
Got wrong order and only one burger instead of two. I was charges $45 for only one burger, small fries and two sodas. Workers do not care about orders or customers.
They don't do anything good everything they do they do wrong I don't recommend this
Atmosphere: 1
Food: 1
Service: 1
I come here pretty often. Consistently good food and a great staff.
this store is worst service and employees act like gangster I wanna pick my order and she want to kick me out for no reason because I ask to make food is front of her for over 15 minutes