Hershey's Ice Cream

3151 K St NW, Washington
(240) 935-8554

Recent Reviews

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Zoe Hogan

The rudeness of their employees is absurd and never just a one time occurrence. Will not be returning

Suki Tucci

Been several times. Great ice cream. The WORST customer service . Do you like attitude with your ice cream ? If so, this is your place to go. I won’t Be going back.

Mellisa Writh

That older guy was so rude.. no costumer service at all. Looked down on me and refused me offer one more try scoop of ice cream taste. Never encountered such a bad experience before. And he even dont greet us instead just looking down and angry voice. Very bad experience

F Baratian

Very small. Limited space to sit inside

金アイリ

Banana pudding ice cream is our fave!

D L

The best ice cream place in DC, operated by a great person! The variety of Ice cream is amazing, and each one is more delicious than the next! 5+/5.

Zach Abbasi

Our visit was very disappointing. The staff were rude, and the overall customer service was extremely poor. Unfortunately, it was not a pleasant experience.

Victoria Perdomo

I came here today with my family the staff was very rude and impatient and was making faces. I asked for a napkin and she told me to get it my self and said “TURN AROUND”. Would not recommend.

Vanessa Perdomo

Very Rude and disrespectful but ice cream was good

Edie Young

Amazing nice cream spot, great ice cream, friendly staff and nice seating would recommend and will be returning!

J. Emerson

Nice ice cream spot that serves Hershey's ice cream treats. You can get a wide variety of different flavors and they have sundaes and banana splits. It is a little expensive. We spent $15 for two single scoops in waffle cones. There is just a single counter with stools inside but there is more seating outside. It is directly adjacent to the movie theater, so it is a good place to stop after a movie.

Li Pa

Lady who is working there is so mean and rude.

Gabriela Villarreal

My favoriteeee 🩷 please try the dark chocolate raspberry truffle. Excellent service the workers are so friendly and nice. Definitely coming back soon 👏🏻

Atmosphere: 5

Food: 5

Service: 5

Sinic Staton

Not very friendly people on all occasions, will not allow you to taste the Ice Cream before you buy and will throw you out for asking. Not even joking.

Atmosphere: 1

Food: 2

Service: 1

Veronica

Avoid this place!!

We recently visited this store, hoping for a pleasant treat, but it turned out to be a thoroughly disappointing experience. The staff were incredibly rude from the moment we walked in, making us feel unwelcome and uncomfortable. When we asked for samples, they flatly refused saying that they “don’t offer that” which is a basic courtesy at any decent ice cream place.

To top it off, the ice creams themselves were terrible. The flavors were bland, and the texture was off, almost as if they had been sitting out too long. We wouldn't recommend this place to anyone looking for a satisfying ice cream experience. Save your time and money and go somewhere else. We highly recommend checking out the ice cream shops just one block away—they offer much better service and delicious ice cream.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Ice Cream Options

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