Ice Cream Jubilee - Navy Yard

We ordered half gallons from Ice Cream Jubilee for dessert at our wedding, and it worked perfectly! They were able to deliver to our venue, and the plastic tubs were durable and made transporting the extra ice cream home easy. Both flavors (bold vanilla and coffee toffee) were absolutely delicious and well-received by everyone.

Marion Berry is my favorite mayor AND ice cream flavor

Able to get lots of samples! All delicious! Super friendly staff. Would recommend the ube!

Not a ton of options, but the sorbet was above average

Way overpriced. No more kids scoops, and a single adult scoop with no toppings was I think $8. For me and two small kids the total after tax was almost $30! The ice cream is pretty good but nothing that would justify these prices.

Incident at Jubilee Ice Cream Shop – August 4, 2025

On August 4, 2025, I visited Jubilee Ice Cream Shop located at 301 Water St. SE in Navy Yard after watching a boat pageant. I went into the shop to purchase ice cream for myself and my friend.

When I entered, no one greeted me. Instead, I was stared at, which made me feel uncomfortable. I stood in line behind a woman and her daughter, waiting to be helped. One employee, who appeared to be Asian, asked if I needed help. I told him I was undecided about my order, but my friend wanted mint chocolate chip.

Another employee then offered me a sample since I hadn’t decided yet. I accepted and asked to try the bourbon banana flavor. He dipped a spoon into the ice cream and held it out toward me. As I reached for the spoon, he pulled it back, which confused me. I asked if I wasn’t allowed to take the sample, and he responded by saying, “No, here — in your mouth.”

I was shocked. He then repeated this inappropriate gesture multiple times, trying to feed me the sample directly from his hand into my mouth — even after I said no. I was extremely uncomfortable, embarrassed, and felt objectified. This behavior was completely inappropriate, and I believe it crossed professional and personal boundaries. I tried to de-escalate by turning to the other employee (Xander) and said I now knew what I wanted — a scoop of the rum raisin. The other employee again tried to offer me another sample by hand, pushing past Xander, which I declined by waving him off and saying NO I’m not doing that.

Xander eventually served me, and I stepped out to retrieve my phone to complete payment. When I returned, I noticed that the same employee who tried to feed me was now standing outside the store. I assumed he might have been off work, but as I left, he followed me and began asking questions while walking behind me. This added to my discomfort and left me feeling unsafe and harassed. I paid 22 almost $23 for two ice creams which in itself is astronomical, but I also paid to be sexually harassed at this location in the Navy yard. Let’s not go To this location or Jubilee ever they charge too much and obviously don’t care about that customers because at the time that I was there, they did not have change and told me that so they kept my change as well. And I just read this is a woman own business. She should really be ashamed of how she did not train her employees very well..

I have always been a huge fan of Ice Cream Jubilee and I still think their ice cream is exceptional—they’ll always be my answer for best ice cream in DC. That said, my recent visit was somewhat disappointing. The prices are much higher than they were years ago, which is to be expected, but the portions are even smaller. The ice cream also had ice flakes in it, which hasn’t been true of past experiences. It’s hard to justify paying $10 for two small scoops of ice cream, even in a major city.

Fantastic time! We always stop here after going to the yard park!

If I could give zero I would. Asked for two scoops to take advantage of the ice cream day BOGO and was charged full price for a double, even after I asked for the deal. Horrible business, customer is always wrong!

Their flavors suck and they have terrible customer service

Delicious but expensive. $7 for a single scoop!

No cash. Also prompted for a tip at the register. I don't like feeling pressured to give more money.

Server was friendly though; not his fault.

Very RUDE guy , that wasn’t even helping me or my four kids with the ice cream decided to come to the front and tell me my order total when I was already told and someone was already assisting me and taking the money . He purposely stopped from helping other customers to come and tell me my total to be rude and passive aggressive . If you want to be mistreated while over spending for ice cream then come here .

I came here with a group of students on a field trip. After they all had their ice cream, we were told that the store does not take cash unless it is exact. There are no signs anywhere and it made for a major headache.

The ice cream was good I had the banana pudding but I wanted to try a sample first and the employee acted as though he didn’t hear me. I probably won’t be going back.