Sloppy, nasty work. Even worse customer service.
Update : The owner took over in 2024. Do not be fooled by the pictures. The vast majority of these cakes weren't created with this new owner at the helm. This is what she did for me in May. I paid $448.70 for this. The reference picture is also attached.
Sonia walker
I give her 5 stars great tasty, moist very presentable but with a concern , why cake was delivered n the delivery guy dropped cake and took box we did not eat the bottom of cake the 1st tier I was so upset
Zain Al
I was inspired by a picture from pinterest and they did not fail! It also tastes very yummy, everyone enjoyed the cake. I ordered the red velvet covered by cream cheese . To add, I ordered the cake two days prior to the date which was very convenient because most bakeries require 5-7 weeks in advance.. Highly recommend!
Haley Griffin
i hired Imagine Cake Studio to make a cake for a friend's surgery and they totally understood the assignment. not only were they sensitive and respectful of the unique nature of the occasion, they were responsive to all my questions, easy to coordinate with, and a general delight. the cake exceeded my expectations; not only was it massive, it was visually stunning and incredibly delicious (and affordable for a large custom cake!). the attention to detail was immaculate. i was thrilled, as was the honoree.
TISH
Thank you all so much for making my son's graduation a beautiful event! He saw that cake and said, "Oh WOW, how did they do that? That's perfect". Excellent quality work and delicious! Thank you for the easy and swift ordering and delivery process! ❤️
Jessica Brewster-Johnson
Our custom Hello Kitty Cake was just as my daughter imagined it. Thank you for making her Sweet 16 great!
Alexandra Slocum
I would highly recommend Imagine Cake Studio for all custom cake orders! I have lived in DC for over 5 years and ordered custom cakes from multiple bakeries— this business is hands down the best. They can deliver the cake directly to your apartment/house and are very communicative throughout the entire process. They also made my cake exactly as requested. Highly recommend!
Piper Lincoln
I could not be happier with the cake that I received! It was ABSOLUTELY GORGEOUS and it tasted AMAZING to boot! I am so impressed, and highly recommend this business to everybody.
Valeska Aguirre
One of the best cakes ive ever seen i was blown away by how much detail and effort being put in the cakes i highly recommend this if u want your cakes being made youll be satisfied
Isadora Rocourt
The most epic cake business ever!!! We ordered a cake for our sons 4th birthday. And I figured a cake for 40 people would be a two tier. And it was more like 2 floors! A ginormous, delicious, amazingly designed cake was delivered to me a whole hour ahead of schedule. The response time was great. The delivery rep gave me amazing instructions and sent an image of how it should have been set up. And it was perfect. And I received SO MANY compliments on the look and taste of the cake. Even the parents with the kids at another birthday said the cake was gorgeous! Thank you to Lisa and the entire team!!
I’ve had 3 sculpted cakes from Imagine and each has been awesome! Incredibly responsive and committed to making sure the cakes are perfect. Thank you
Kyle Hepner
Did an awesome job on custom dinosaur cupcakes. They were delicious!
Sarah Short
Imagine Cake Studio were easy to deal with and made an incredible cake for my daughter, we would definitely recommend them!
Brandi Howard
We’ve ordered several cakes from them at this point. One time we actually were given the wrong cake but it worked out fine in the end. Since then we have always paid the extra $25 to have the cake delivered instead of picking it up. The cakes always taste amazing and always look good. I can trust that the pic I send of the cake I want is what I will get. The only thing I will say is that my last cake was delivered in a box that smelled like smoke, so I had to immediately take it out of the box and throw the box away. It did not affect the cake’s taste thankfully.
Tiffany Balmer
they should change their name to cupcakes and customer service. The drop off of the cup cakes was top tier. I learned how to properly unbox cupcakes!!! thanks for taking the time to bake and teach. They were so cute and yummy. Thanks!!!
Sloppy, nasty work. Even worse customer service. Update : The owner took over in 2024. Do not be fooled by the pictures. The vast majority of these cakes weren't created with this new owner at the helm. This is what she did for me in May. I paid $448.70 for this. The reference picture is also attached.
I give her 5 stars great tasty, moist very presentable but with a concern , why cake was delivered n the delivery guy dropped cake and took box we did not eat the bottom of cake the 1st tier I was so upset
I was inspired by a picture from pinterest and they did not fail! It also tastes very yummy, everyone enjoyed the cake. I ordered the red velvet covered by cream cheese . To add, I ordered the cake two days prior to the date which was very convenient because most bakeries require 5-7 weeks in advance.. Highly recommend!
i hired Imagine Cake Studio to make a cake for a friend's surgery and they totally understood the assignment. not only were they sensitive and respectful of the unique nature of the occasion, they were responsive to all my questions, easy to coordinate with, and a general delight. the cake exceeded my expectations; not only was it massive, it was visually stunning and incredibly delicious (and affordable for a large custom cake!). the attention to detail was immaculate. i was thrilled, as was the honoree.
Thank you all so much for making my son's graduation a beautiful event! He saw that cake and said, "Oh WOW, how did they do that? That's perfect". Excellent quality work and delicious! Thank you for the easy and swift ordering and delivery process! ❤️
Our custom Hello Kitty Cake was just as my daughter imagined it. Thank you for making her Sweet 16 great!
I would highly recommend Imagine Cake Studio for all custom cake orders! I have lived in DC for over 5 years and ordered custom cakes from multiple bakeries— this business is hands down the best. They can deliver the cake directly to your apartment/house and are very communicative throughout the entire process. They also made my cake exactly as requested. Highly recommend!
I could not be happier with the cake that I received! It was ABSOLUTELY GORGEOUS and it tasted AMAZING to boot! I am so impressed, and highly recommend this business to everybody.
One of the best cakes ive ever seen i was blown away by how much detail and effort being put in the cakes i highly recommend this if u want your cakes being made youll be satisfied
The most epic cake business ever!!! We ordered a cake for our sons 4th birthday. And I figured a cake for 40 people would be a two tier. And it was more like 2 floors! A ginormous, delicious, amazingly designed cake was delivered to me a whole hour ahead of schedule. The response time was great. The delivery rep gave me amazing instructions and sent an image of how it should have been set up. And it was perfect. And I received SO MANY compliments on the look and taste of the cake. Even the parents with the kids at another birthday said the cake was gorgeous! Thank you to Lisa and the entire team!!
Restaurantji Recommends
I’ve had 3 sculpted cakes from Imagine and each has been awesome! Incredibly responsive and committed to making sure the cakes are perfect. Thank you
Did an awesome job on custom dinosaur cupcakes. They were delicious!
Imagine Cake Studio were easy to deal with and made an incredible cake for my daughter, we would definitely recommend them!
We’ve ordered several cakes from them at this point. One time we actually were given the wrong cake but it worked out fine in the end. Since then we have always paid the extra $25 to have the cake delivered instead of picking it up. The cakes always taste amazing and always look good. I can trust that the pic I send of the cake I want is what I will get. The only thing I will say is that my last cake was delivered in a box that smelled like smoke, so I had to immediately take it out of the box and throw the box away. It did not affect the cake’s taste thankfully.
they should change their name to cupcakes and customer service. The drop off of the cup cakes was top tier. I learned how to properly unbox cupcakes!!! thanks for taking the time to bake and teach. They were so cute and yummy. Thanks!!!
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