Jersey Mike's Subs

This location sucks.. they dont put the right amount of meat. The sub doesnt even taste the same as other locations....

One day you might get awesome customer service the next day not so good.... Came on the weekend it was amazing by Wednesday everyone had attitudes rushing me to make my food when no one else is in line but one person ahead of me.

Fresh food, Good Service. Nice Atmosphere

I was very disappointed today with the service at Jersey Mike's. Someone needs to make sure that the employees are following strict and consistent food safety procedures. I purchased sandwiches today (01/28/25) at the Market Street location. I did not see the young lady change gloves after using the register. I saw her handle my sandwich with bare hands. However, another employee assured me that she changes gloves each time. I was of the opinion that the employees use the register without gloves and handles customer food with gloves.
Another complaint I have is that they handle your food so sloppy. I understand that they are trying to serve you as fast as they can, however, I do feel good about eating food that I see handled so sloppy and without care. Please, please, train our young people better. Thanks!

During my visit to Jersey Mike's today, I encountered a concerning food safety practice. A staff member transitioned directly from sweeping the floor to preparing sandwiches. While they did wear gloves, moving from floor cleaning duties to food preparation without proper handwashing is concerning from a hygiene perspective. When I politely raised this concern, I was disappointed by the dismissive response from the employee, who responded with visible frustration and unprofessional behavior.

As a regular customer at this location, I've noticed an ongoing issue with staff attitudes when receiving customer feedback. This interaction was particularly disappointing given Jersey Mike's usual standards for customer service. I hope management can address both the food safety protocols and customer service training to maintain the quality experience customers expect.

Service has gotten better!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub

I don't expect to see a response from Jersey Mike's. The employees here are straight up racist against white people. I thought we were better than this.

I'm sitting here waiting on my food the young lady that's fixing the cold sandwiches keeps throwing her hair back with her hand with a glove on it be she continues to touch the food cutting and then wrapping it up please control your employees hair they should have nets on all that hair if I see it lord knows what else is being done

Nike & Sunny, GREAT customer service. You both were very welcoming.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub, Chips

Best damn subs I've ever tasted.

Atmosphere: 5

Food: 5

Service: 5

The service sucks everybody standing around while I'm standing here. Waiting for somebody to take my order.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: The Original Italian

The crew here were so friendly and professional. They also take such great care when it came to a food allergy. I felt confident that I could safely eat here. This team (7/2 @ 1850 ET) deserves recognition from their manager.

Dietary restrictions: Wheat allergy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub

From the moment we walked in tonight we were greeted with exceptional customer service. The manager greeted us and every member of the team after that was so helpful and attentive. By far this place tonight had the best customer service I’ve ever received in DC!

Atmosphere: 5

Food: 5

Service: 5

The sub I got today wasn’t even cooked fully. Very disappointed.

I didn't buy anything here but my uncle did and the food look good. I just hope you know the big subs are like under $20 but more than $15.

Atmosphere: 5

Food: 5

Service: 5