I will never come here again! There is no need for me to go to corporate with this because they do NOTHING about customer service. Eat here at your own risk and expect to not have any customer service. The end.
Atmosphere: 1
Food: 1
Service: 1
Judith Argueta
This place is the worst their customers service is terrible I told the young man I wanted white bread he asked me 2 time the same question less to say the girl making my sandwich was more busy looking outside to see what was going then paying attention as to how I wanted my sandwich I told her I want the Mike's way she only put lettuce tomatoes and onions on it I'm never coming back to this jersey Mike's ??
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Jersey Shore's Favorite Sub
Talon West
Food is outstanding, but customer service is filthy, get it together.
Atmosphere: 1
Food: 5
Service: 1
Lashonna Easley
I ordered from here only to have my food stolen by the door dash worker per the restaurant then they lied about giving me a refund for the food I never received
Brittany Kitt
Disgusting and offensive is all I can think to say. I called after getting my DoorDash order and staff simply said “I didn’t make the sandwich”. I pointed out in store orders which are made with 4x as much meat and toppings. Eventually, I asked the manager’s name. I’m hoping I’ll get a call from Justin who was identified as such.
Atmosphere: 1
Food: 1
Service: 1
Enrique Deleon
Jersey Muke's Subs. They were using old lettuce spoiled.....and one was said nothing about it. This one was at Union Station, Washington DC.
Atmosphere: 1
Food: 1
Service: 1
Kendell K.
Not off to the great start as oxon hill... no question of why I need gluten free bread... no changing gloves between the prep...overall the start is a lil shaky compared to my other experiences and that saddens me. Slight correction... my kid loudly said no gloves so that got a touch better as the order went on...but I appreciate seeing the teamwork and the young lady mastering the grill (reminds me of my Jerry's sub days), but this experience didn't give me the joy I usually get from Jersey Mike's... especially when I finally unwrapped my sub and home and found it more like a Sloppy Joe than a Jersey Mike... Overall the location was clean, it is the larger of the footprints I've seen. Things were well stocked and people were sitting in to eat...but alas not my usual 4 for this franchise.
Gregory Wadsworth
Great
Atmosphere: 5
Food: 5
Service: 5
Daejah G.
Maybe I should have read the reviews prior to coming!First and LAST time at the location. No one greeted me as I walked in, they were looking at me like a deer in headlights! The lady with the dreadlocks was laying her head down, looking at me, waiting for me to order (she still never said anything). While making my sandwich, she acted as if it were a chore! I wanted to walk out so bad and go elsewhere. The service is awful; everyone in this location needs better customer service, or this establishment WILL fail!
Kevin C.
I stopped in yesterday evening for a quick bite, which was also my first time visiting J.M.'s. The sub was pretty tasty, although I have to admit it wasn't enough meat and way too much bread.
The service is absolutely horrible here!! I walked in and they didn't ask could they help me. Ordered my sandwich and they was looking at me like I was fish out of water. I really don't know what this world is coming too!! I walked out with no food
Ralph
Great service great food I eat here almost every other
Atmosphere: 5
Food: 5
Service: 5
samira lougue
During the Tmobile promotion, my sister and I ordered from that place on Monday and I got there at around 8:30 PM just to find out it was closed. Mind you, the website says they close at 9:00PM. Very disappointed with the fact that they either communicated the wrong information on their website or they decided toclose earlier which would be unprofessional. As a result, we didn’t get our order.
Atmosphere: 1
Food: 1
Service: 1
Shay F
This was my first and last time visit. First, there was no parking and it was so bad, cars just parked in the roads. I know they don't have anything to do that (fyi).Ok, that was the nastiest sandwich I have had from a Jersey Mike's. There was hardly any meat. I paid for double meat and got a single portion. What made it bad was a salt sandwich. It was so salty that I took two bites and threw the rest of it away. I drove 30 minutes for a salt sandwich. I had paid for it in my app, and what a mistake. I don't know why their employees feel too over salt that meat. It's a good cut of meat, and if you salt the sandwich before mine, you don't need salt or very little. That was just a horrible sandwich. The whole team needs to be retrained on how to cook their meat. I will not be going back for another try. Some of the reviews are spot on with the meat and taste. If you're going to eat here, don't take it home. Eat it there!!!
Atmosphere: 2
Food: 1
Service: 3
Veda
It was clean inside and the service was fantastic! We wanted something quick and tasty and the subs were delicious! I didn't know they had gluten-free bread now! I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese, Club Supreme, Portabella Cheese Steak, Chips, Roast Beef and Provolone, Turkey and Provolone
I will never come here again! There is no need for me to go to corporate with this because they do NOTHING about customer service. Eat here at your own risk and expect to not have any customer service. The end.
Atmosphere: 1
Food: 1
Service: 1
This place is the worst their customers service is terrible I told the young man I wanted white bread he asked me 2 time the same question less to say the girl making my sandwich was more busy looking outside to see what was going then paying attention as to how I wanted my sandwich I told her I want the Mike's way she only put lettuce tomatoes and onions on it I'm never coming back to this jersey Mike's ??
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Jersey Shore's Favorite Sub
Food is outstanding, but customer service is filthy, get it together.
Atmosphere: 1
Food: 5
Service: 1
I ordered from here only to have my food stolen by the door dash worker per the restaurant then they lied about giving me a refund for the food I never received
Disgusting and offensive is all I can think to say. I called after getting my DoorDash order and staff simply said “I didn’t make the sandwich”. I pointed out in store orders which are made with 4x as much meat and toppings. Eventually, I asked the manager’s name. I’m hoping I’ll get a call from Justin who was identified as such.
Atmosphere: 1
Food: 1
Service: 1
Jersey Muke's Subs. They were using old lettuce spoiled.....and one was said nothing about it. This one was at Union Station, Washington DC.
Atmosphere: 1
Food: 1
Service: 1
Not off to the great start as oxon hill... no question of why I need gluten free bread... no changing gloves between the prep...overall the start is a lil shaky compared to my other experiences and that saddens me. Slight correction... my kid loudly said no gloves so that got a touch better as the order went on...but I appreciate seeing the teamwork and the young lady mastering the grill (reminds me of my Jerry's sub days), but this experience didn't give me the joy I usually get from Jersey Mike's... especially when I finally unwrapped my sub and home and found it more like a Sloppy Joe than a Jersey Mike... Overall the location was clean, it is the larger of the footprints I've seen. Things were well stocked and people were sitting in to eat...but alas not my usual 4 for this franchise.
Great
Atmosphere: 5
Food: 5
Service: 5
Maybe I should have read the reviews prior to coming!First and LAST time at the location. No one greeted me as I walked in, they were looking at me like a deer in headlights! The lady with the dreadlocks was laying her head down, looking at me, waiting for me to order (she still never said anything). While making my sandwich, she acted as if it were a chore! I wanted to walk out so bad and go elsewhere. The service is awful; everyone in this location needs better customer service, or this establishment WILL fail!
I stopped in yesterday evening for a quick bite, which was also my first time visiting J.M.'s. The sub was pretty tasty, although I have to admit it wasn't enough meat and way too much bread.
Restaurantji Recommends
The service is absolutely horrible here!! I walked in and they didn't ask could they help me. Ordered my sandwich and they was looking at me like I was fish out of water. I really don't know what this world is coming too!! I walked out with no food
Great service great food I eat here almost every other
Atmosphere: 5
Food: 5
Service: 5
During the Tmobile promotion, my sister and I ordered from that place on Monday and I got there at around 8:30 PM just to find out it was closed. Mind you, the website says they close at 9:00PM. Very disappointed with the fact that they either communicated the wrong information on their website or they decided toclose earlier which would be unprofessional. As a result, we didn’t get our order.
Atmosphere: 1
Food: 1
Service: 1
This was my first and last time visit. First, there was no parking and it was so bad, cars just parked in the roads. I know they don't have anything to do that (fyi).Ok, that was the nastiest sandwich I have had from a Jersey Mike's. There was hardly any meat. I paid for double meat and got a single portion. What made it bad was a salt sandwich. It was so salty that I took two bites and threw the rest of it away. I drove 30 minutes for a salt sandwich. I had paid for it in my app, and what a mistake. I don't know why their employees feel too over salt that meat. It's a good cut of meat, and if you salt the sandwich before mine, you don't need salt or very little. That was just a horrible sandwich. The whole team needs to be retrained on how to cook their meat. I will not be going back for another try. Some of the reviews are spot on with the meat and taste. If you're going to eat here, don't take it home. Eat it there!!!
Atmosphere: 2
Food: 1
Service: 3
It was clean inside and the service was fantastic! We wanted something quick and tasty and the subs were delicious! I didn't know they had gluten-free bread now! I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese, Club Supreme, Portabella Cheese Steak, Chips, Roast Beef and Provolone, Turkey and Provolone