Johnny Rockets & Hurricane Wings

Staff was kind, but the wings…. were DISGUSTING. You had to pluck the burnt wings from the skin. They were tiny, hard, and covered in feathers.

Atmosphere: 5

Food: 1

Service: 5

While we were half way through our meal we spotted a rat running around the dining area. The staff was completely unconcerned. The manager even told the maintenance guy to stuff the booth seat to keep the rat in. Didn’t even offer to comp our food that we didn’t finish because of the sighting. The server tried to make a joke about it as well but that is the most unsanitary thing ever. To not have a cafe in the world not top of that makes it even worse
If I could give negative stars I would just for that.
Before this the staff was nice but this was a big turn off. Do not go here.

Atmosphere: 1

Service: 1

If you're on a budget, but want good food, this is the place. I loved the wings. I'm pretty sure they were air fried. Loaded tots were wonderful as well! The milkshakes were a nice treat. Staff was very friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tots

Food was ok, not as good as back in the original days.
Service was amazing. Super kind and prompt.
Atmosphere was quiet and clean, not as lively as when they first opened.

Atmosphere: 4

Food: 4

Service: 4

First time a week ago worst customer service ever but the wings were sooooo good I just ordered online for less human interaction

Ordered today customer service was excellent from the to guys that was in the front. Thank you Aaron

Atmosphere: 4

Food: 3

Service: 5

Always friendly a welcoming. Nice to see a kind face in this city. ADA accessible. Also, Gigi (sp?) and John are always there in the morning making you feel welcome and at home. Good food, good price.

Atmosphere: 5

Food: 5

Service: 5

empoyes very slow , with anger problem ,the food are not well prepared

We order 2 burgers and a plate of fries. The burgers were good and hot, the fries were not. We asked for some HOT fries. The manager comes outs says it is an easy fix. But I sense an attitude. The HOT ex crispy fries comes out just as we finish our burgers. The manager says he will take them off the bill. I said ok thanks. We finish up, pay the bill. Even the fries.
Mangers, should not get mad just because the food is not correct. You chose your job, not us.
We were not mean or rude...

Atmosphere: 3

Food: 3

Service: 3

Walked through the rain for a salad without dressing.

On my final night in DC I decided I'd try another local chain that my state does not have, Johnny Rockets, well at least anymore. A kind of American dinner that goes for that retro feel of milkshakes and the American dream, but those prices don't exactly scream it.

Went with an order of the grilled cheese, crispy chicken salad, onion rings and a couple milkshakes. (vanilla and strawberry banana) Coming to a bit of $41, yikes. On top of that something went wrong with their ordering system and the order would not transmit to the kitchen, so I had to wait around for close to 15 minutes while they worked on fixing this. (could they not have just walked to the kitchen with my order on paper?)

Eventually the manager on duty worked through the register to address it and I had my meal in minutes afterwards, of course being delayed as it was I was in a hurry to get back to my hotel to eat. Turns out I should have check the salad as it was missing my choice of dressing, whoops.

When I did eventually dig into the meal I found the grilled cheese to be perfect, with crunchy toasted bread and a creamy cheesy center of pepper jack. The onions rings were also impressive, there were so many of them and they were crunchy and packed with fried onion flavor. Now that salad was, pretty disappointing. Firstly it had no dressing, so I had to scrounge up some from my hotel. Then on top of that, the chicken was cold and the greens were not crispy at all. Had a few bites before I ended dup tossing the lot of it, very sad. To make up for it the shakes were as expected, delicious. Sweet, creamy, and the strawberry banana had a lovely fruity twist.

Overall I guess this actually matches the current American dream pretty perfectly, you sit around waiting for something you want, eventually get it, but then find out there was something wrong far too late.

Food: 4

Service: 4

Aaron is a great employee.
The dishes are delicious
The waitress Sophie is always loud and is not very friendly with foreign customers.
A bit expensive for 4 adults.

Atmosphere: 4

Food: 5

Service: 5

Convenient after a transatlantic flight, the dinner restaurant is on the ground floor of the Holliday Inn.
Very good hamburgers, onion rings, fries... and milk shakes. All to share with 2 or 3 because it is plentiful.

Atmosphere: 4

Food: 4

Service: 3

Always someone to take your order, serve you what you asked for the way you asked for it. (Not a fan of restaurant automation ordering.) People that work here are always friendly and attentive. Had choc shake - bacon burger and fries - yummy!

Atmosphere: 5

Food: 5

Service: 5

Burgers not bad. Fries not bad. Service BAD!
Sloooow service Wrong orders. Not a great experience.

Atmosphere: 2

Food: 3

Service: 1

Waited a hour for food didn’t get drinks till food came out. Watched someone else get drinks and served food that came in after me . Don’t recommend unless you don’t mind being passed up and not served until a hour of sitting .

Service: 1

Tasty burgers, friendly staff, will come here again. :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Impossible Burger