Mason's Famous Lobster Rolls

It was ok. Just not as tasty as I would have liked.

Atmosphere: 2

Food: 2

Service: 5

I had such a great experience at the register around 12pm on 7/24, thanks to the incredibly kind gentleman working there. His service was outstanding, so much so that I felt compelled to leave this review. He was genuinely friendly, engaging in real conversation instead of sounding scripted or going through the motions. What really stood out besides the nice conversation we had, was how he went out of his way to offer above and beyond service to the customer ahead of me. He offered to carry her things back to her office as her hands were full. That kind of authentic, thoughtful service is rare these days. I truly hope management sees this — he’s a real asset to the team!

Atmosphere: 5

Food: 5

Service: 5

So much lobster in my lobster roll!! Used too much pepper and I didn’t really like the bread, but I kinda just ate the lobster. Yummy 😋

No sauce, a bit basic, lobster tasted very fishy

Atmosphere: 1

Food: 2

Service: 2

This place really exceeded my expectations. I went to another local lobster rolls place and want not at all impressed so coming here I was expecting the same. I read that they only warm the lobster rolls so that really made me think this place was going to be a bust!.

I'm so happy I decided to give this place a try because they are so frackin delicious. I got the seafood trio (lobster, shrimp, crab) and it was so freaking delicious. The meal was so filling, I could barely finish. Even the ketchup was delicious and I HATE ketchup. The food is seasoned perfectly. Customer service was great. Location is right by Farragut. I highly recommend this place. I am even more surprised at how good the food is and the rolls are sold cold. I will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Good food

Atmosphere: 4

Food: 4

Service: 5

Absolutely delicious. The lobster pieces were perfect sized. We ordered lobster rolls, old bay fries, clam chowder, and lobster Mac and cheese. I only have a picture of the fries because we weren’t patient enough to wait before digging in. Everything was perfectly seasoned and the flavors all complemented each other beautifully. The service was also quick!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Connecticut Lobster Roll with Warm Butter, New England Clam Chowder

Food and service are excellent!

Atmosphere: 3

Food: 5

Service: 5

Food is decent for frozen meat, portions are way too small for exorbitant prices. Any other place in this complex has much better food quality and quantity for half the price.

Atmosphere: 3

Food: 2

Service: 3

Mason’s Famous Lobster Rolls located in the Western Market food hall right by George Washington University (GW) off of 21st & Pennsylvania Ave. in DC seemed like a quick and easy spot to enjoy a classic Connecticut lobster roll with warm butter and some New England Clam Chowder w/ oyster cracker and I was right. It hit the spot! An easy, affordable yet slightly decadent meal, which I was able to enjoy right at Mason’s Famous Lobster Rolls counter and people watch. Western Market is a lively food hall especially on a Friday night. It’s a
great place if you’re in the mood for just about any cuisine.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Connecticut Roll, New England Clam Chowder

Placed order from their website, they didn’t send the correct food. Called in, they were very rude and offered no solution or refund. Refused to give name or let me speak to the manager

Food: 1

Service: 1

Cocktail roll $20 / Potato salad $2.5 / Tip 12%
The $27.5 cocktail roll was delicious, but the lobster shell came out inside, making it difficult to chew.
The potato salad was just so-so. Good to try.

Atmosphere: 4

Food: 4

Service: 5

Fries were good I got the Connecticut roll and it was trasssshhhh. I saw from the front in the back the lobster meat thawing out in plastic packages and it definitely tasted like it. 🤮 For $28.05 no thank you.

Atmosphere: 3

Food: 2

Service: 4

What a wonderful sandwich. It's very well served with lobster.

Atmosphere: 5

Food: 5

Service: 5

I love the Connecticut...lobster, bread, and butter. The perfect sandwich.

Atmosphere: 4

Food: 5

Service: 5