I had a frustrating experience at this McDonald's and suspect discriminatory treatment. My order (#1638) was ready on the counter, but the staff ignored me for over 10 minutes, serving later orders while mine just sat there. No matter how many times I asked, I was either ignored or told they were busy. Eventually, another staff member stepped in and handed me my food in one second—proving it had been ready the entire time.
Later, my friend also faced a delay, waiting 15 minutes while a customer behind him got their food first. That customer even pointed out that my friend’s order had been ready for a long time.
This isn’t the first time. Whenever I visit around 8 PM, I experience delays and unnecessary corrections when asking for condiments. It feels like we are treated differently from other customers, which is extremely disappointing. McDonald's should address this issue to ensure fair treatment for everyone.
Atmosphere: 1
Food: 3
Service: 1
akshay jangam
Too good
Atmosphere: 5
Food: 5
Service: 5
Adrian Kalisz
So far best McDonald's in USA 👍. "Hall menager" is really helpfull and kind
Atmosphere: 4
Food: 5
Service: 5
Andy Olejarski
Out of everything
Mark E
A large fry here is 67% more that most other McDonalds I have been too.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries
helen Jones
The people are very rude,
Atmosphere: 1
Food: 1
Service: 1
Luis Rivas
McDonald’s is a classic! Quick service, tasty fries, and reliable for a fast meal on the go. Always hits the spot!
Atmosphere: 5
Food: 4
Service: 4
Kevin Garnett
Mostly busy but fast service. The staff hustes to gel your order ready.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Sandwich, Big Mac, Filet-O-Fish
The staff needs professional training on customer handling. The people at the counter literally yell at their customers. Ridiculous and unprofessional!!!
Atmosphere: 1
Food: 1
Service: 1
Fritz Allen
Inauguration day, and it was slammed! To management and team leaders - This crew is very well put together. For such a high volume day, the dining area was very well maintained. Fountains were clean and shiny. Napkins,straws,lids were plentiful. I had the option to order from the cashier as she was very friendly as she greeted my wife and I. We did choose to use the kiosks. Order came fast. 100% of the order was correct as I did customize orders. Fries were hot and delicious. Expediter was excellent. People who were just ordering snacks, (i.e., just Fries, a couple pies, coffee) Were flying out, while keeping the bigger orders flowing with no overflow of orders. 5 stars for this McDonald's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, Quarter Pounder with Cheese Fries and Iced Coffee, Double Cheeseburger
Romero lopez
They maintain the quality standards of the fast food chain.
Atmosphere: 4
Food: 4
Service: 4
Lam Huong
Location is very close to the center of tourist attractions. I came from outside in the snow and it's so cozy here. Of course good service
Racial Discrimination at this Store
I had a frustrating experience at this McDonald's and suspect discriminatory treatment. My order (#1638) was ready on the counter, but the staff ignored me for over 10 minutes, serving later orders while mine just sat there. No matter how many times I asked, I was either ignored or told they were busy. Eventually, another staff member stepped in and handed me my food in one second—proving it had been ready the entire time.
Later, my friend also faced a delay, waiting 15 minutes while a customer behind him got their food first. That customer even pointed out that my friend’s order had been ready for a long time.
This isn’t the first time. Whenever I visit around 8 PM, I experience delays and unnecessary corrections when asking for condiments. It feels like we are treated differently from other customers, which is extremely disappointing. McDonald's should address this issue to ensure fair treatment for everyone.
Atmosphere: 1
Food: 3
Service: 1
Too good
Atmosphere: 5
Food: 5
Service: 5
So far best McDonald's in USA 👍. "Hall menager" is really helpfull and kind
Atmosphere: 4
Food: 5
Service: 5
Out of everything
A large fry here is 67% more that most other McDonalds I have been too.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries
The people are very rude,
Atmosphere: 1
Food: 1
Service: 1
McDonald’s is a classic! Quick service, tasty fries, and reliable for a fast meal on the go. Always hits the spot!
Atmosphere: 5
Food: 4
Service: 4
Mostly busy but fast service. The staff hustes to gel your order ready.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Sandwich, Big Mac, Filet-O-Fish
Very bad drinks
Atmosphere: 1
Food: 1
Service: 1
Good overall.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The staff needs professional training on customer handling. The people at the counter literally yell at their customers. Ridiculous and unprofessional!!!
Atmosphere: 1
Food: 1
Service: 1
Inauguration day, and it was slammed!
To management and team leaders -
This crew is very well put together.
For such a high volume day, the dining area was very well maintained. Fountains were clean and shiny. Napkins,straws,lids were plentiful. I had the option to order from the cashier as she was very friendly as she greeted my wife and I. We did choose to use the kiosks. Order came fast. 100% of the order was correct as I did customize orders. Fries were hot and delicious. Expediter was excellent. People who were just ordering snacks, (i.e., just Fries, a couple pies, coffee)
Were flying out, while keeping the bigger orders flowing with no overflow of orders.
5 stars for this McDonald's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, Quarter Pounder with Cheese Fries and Iced Coffee, Double Cheeseburger
They maintain the quality standards of the fast food chain.
Atmosphere: 4
Food: 4
Service: 4
Location is very close to the center of tourist attractions. I came from outside in the snow and it's so cozy here. Of course good service
Atmosphere: 5
Food: 5
Service: 5
Excellent super service
Atmosphere: 5
Food: 5
Service: 5
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