Like others, I came to try the location since it reopened (second time, more on that later). We ordered ahead and used the curbside option in the app. Checked in, the app showed the order would be out shortly...for 18 minutes. When I went inside to see what the hold up was and told them my name, another customer informed me they had called my name for several minutes. When the staff brought my order, which had clearly been ready for some time and was not hot, I asked if they were aware it was curbside. The person who brought the food said they knew. I asked if anyone was going to bring it out and she said that it was a lot. Will not go back, especially with the excellent service at nearby McDonald's on New York and Rhode Island Ave. It's a shame because it's a great location. Remodel does look nice, but this service was terrible. I had previously had issues with a breakfast order and wanted to give the location another chance - I now see this is just the norm here.
Atmosphere: 4
Food: 3
Service: 1
Cory Belcher
Can not believe how bad this spot is since reopen
Atmosphere: 1
Food: 1
Service: 1
Marcia Daniels
This is my neighborhood McDonald's we loved the old one so I was excited for the reopen! The wait for one item in the drive thru and even inside of the restaurant takes over 30 mins! Please do better I'm sitting here in the drive thru line now waiting on my ice tea I haven't even paid yet only ordered.
Atmosphere: 1
Food: 1
Service: 1
C Joseph
I went this morning and ordered online and my order was a bacon,eggs and cheese McGriddle and with an ice caramel coffee and they give a sausage muffin with an ice coffee. Plus they have me waiting for long periods of time
Katrina Downs
I came to try out the location after it reopened, but it wasn't the best decision! There were only 2 cars in front of me, but it took 20 minutes to receive a cheeseburger and nugget extra value meal. I should have known better when I noticed, only after ordering, that the new inventory was sitting outside on the ground. If you decide to stop by this location, check your order before pulling off. It's like they don't even listen or care, just throwing stuff in any bag.
Mohammed Hossain
It was closed for remodeling when it was open wasted our time
Atmosphere: 1
Food: 4
Service: 2
Thomas Brunet
Brand new McDonald’s. Nothing works. Terrible service. Screens were down. Couldn’t take my order and didn’t listen to me when I asked for alternate ways to order. Avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Devon Campbell
It was good. I only order cheeseburgers and smoothies from McDonald’s and that’s once in a blue moon
Jennifer Del Giudice
It’s just McDonald’s lol
Atmosphere: 3
Food: 2
Service: 1
M Sakwa
Waited for 16 minutes and 6 other customers in after me for a cheeseburger. My order wasn't even on their screen after paying at the counter. After being the only person left staring at them intently, I requested a refund. If your customer service is that bad and your machine is that incompetent, I can't trust whatever food you are taking 16 minutes to prepare at McDonalds Next time, I would suggest engaging with your customers. Seriously, how do you lose an order off the screen?
they don’t open on time they always moving slow and giving attitude Service is just bad and almost ever employee don’t speak english
Jack Whitsonn
No drive thru, which is bad already, and prices are kinda high.
Carl Allen
This is 1 expensive mcdonald's. $2.99 for a hash brown. 2 sausage and egg sandwich only $13.
Earl Williams
There's a charge for takeout/and or dining in. That charge seems excessive, and a gouging tool used by shifty ownershjp...since McDonald's are independently owned/and operated.
Atmosphere: 4
Food: 4
Service: 1
Cereal Addict
Very unprofessional, I ordered a sweet tea with no ice, and received unsweetened tea, and the slighty aggressive way one of the workers placed my bag on the counter was out of nowhere, I just walked in the door to pick up and received that kind of service. I still said thank you. I didn't know my tea was unsweetened until I left and later on tasted it. Very poor service.
Like others, I came to try the location since it reopened (second time, more on that later). We ordered ahead and used the curbside option in the app. Checked in, the app showed the order would be out shortly...for 18 minutes. When I went inside to see what the hold up was and told them my name, another customer informed me they had called my name for several minutes. When the staff brought my order, which had clearly been ready for some time and was not hot, I asked if they were aware it was curbside. The person who brought the food said they knew. I asked if anyone was going to bring it out and she said that it was a lot. Will not go back, especially with the excellent service at nearby McDonald's on New York and Rhode Island Ave. It's a shame because it's a great location. Remodel does look nice, but this service was terrible. I had previously had issues with a breakfast order and wanted to give the location another chance - I now see this is just the norm here.
Atmosphere: 4
Food: 3
Service: 1
Can not believe how bad this spot is since reopen
Atmosphere: 1
Food: 1
Service: 1
This is my neighborhood McDonald's we loved the old one so I was excited for the reopen! The wait for one item in the drive thru and even inside of the restaurant takes over 30 mins! Please do better I'm sitting here in the drive thru line now waiting on my ice tea I haven't even paid yet only ordered.
Atmosphere: 1
Food: 1
Service: 1
I went this morning and ordered online and my order was a bacon,eggs and cheese McGriddle and with an ice caramel coffee and they give a sausage muffin with an ice coffee. Plus they have me waiting for long periods of time
I came to try out the location after it reopened, but it wasn't the best decision! There were only 2 cars in front of me, but it took 20 minutes to receive a cheeseburger and nugget extra value meal. I should have known better when I noticed, only after ordering, that the new inventory was sitting outside on the ground. If you decide to stop by this location, check your order before pulling off. It's like they don't even listen or care, just throwing stuff in any bag.
It was closed for remodeling when it was open wasted our time
Atmosphere: 1
Food: 4
Service: 2
Brand new McDonald’s. Nothing works. Terrible service. Screens were down. Couldn’t take my order and didn’t listen to me when I asked for alternate ways to order. Avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
It was good. I only order cheeseburgers and smoothies from McDonald’s and that’s once in a blue moon
It’s just McDonald’s lol
Atmosphere: 3
Food: 2
Service: 1
Waited for 16 minutes and 6 other customers in after me for a cheeseburger. My order wasn't even on their screen after paying at the counter. After being the only person left staring at them intently, I requested a refund. If your customer service is that bad and your machine is that incompetent, I can't trust whatever food you are taking 16 minutes to prepare at McDonalds Next time, I would suggest engaging with your customers. Seriously, how do you lose an order off the screen?
Restaurantji Recommends
they don’t open on time they always moving slow and giving attitude Service is just bad and almost ever employee don’t speak english
No drive thru, which is bad already, and prices are kinda high.
This is 1 expensive mcdonald's. $2.99 for a hash brown. 2 sausage and egg sandwich only $13.
There's a charge for takeout/and or dining in. That charge seems excessive, and a gouging tool used by shifty ownershjp...since McDonald's are independently owned/and operated.
Atmosphere: 4
Food: 4
Service: 1
Very unprofessional, I ordered a sweet tea with no ice, and received unsweetened tea, and the slighty aggressive way one of the workers placed my bag on the counter was out of nowhere, I just walked in the door to pick up and received that kind of service. I still said thank you. I didn't know my tea was unsweetened until I left and later on tasted it. Very poor service.
Atmosphere: 1
Food: 1
Service: 1
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