What happen to this place? They use to have good service. My family experience is so disappointing. We came in got sitted and waited for 15 minutes without the server even asking for deinks or coffe. Yhen we came to realize that there were two new people that came in after us was ask for thier order first. We were with our kids so they were super hungry from waiting so we just eneded up leaving. The server was a spanish lady. And i dont want to mention this but i feel like i need too, we are minority family and the two people that came after us where white! Just stating the fact! Hopefully ownership would do something about this as we are regular here and just really disappointing experience for my family!
Service: 1
Jackster Attacks
Waiting 50 minutes with full staff and 50% seats filled for 2 plates that came to the table cold, one sandwich without half the stuff on it and thr last with the completely wrong stuff. Far too expensive for the quality of what we got
Atmosphere: 3
Food: 1
Service: 2
WALTER PAZ
Very good local food
Atmosphere: 4
Food: 4
Service: 4
Ashlei Murphy
I usually dined at this spot for the past year, a few months back I ordered online for a meal and only was delivered a biscuit and jelly. I called the manager for a refund or to recieve my meal for free. Took my name down but the place is closed anytime I have the chance to go. I will never order from this place again and I used to enjoy it with the 24 hr service.
Atmosphere: 2
Food: 4
Service: 1
Jonathan Robert
First impression was good walking in, quick to greet and take our order. My daughter has specific dietary restrictions cannot have breaded chicken (fried), so ordered a grilled chicken sandwich plain with a slice of cheese. I ordered a philly cheesesteak and fries. Our initial food came, mine was correct. My daughter's was incorrect she received a fried chicken sandwich with no cheese. She explained that she ordered a grilled chicken with a slice of cheese, they took it back put a piece of cheese on the fried chicken and again tried to serve it to her. She again had to explain she needed a grilled chicken sandwich.
It took 30 minutes in total for a piece of grilled chicken to be put on a bun with a slice of American Cheese. She was delivered a grilled chicken sandwich with cheddar cheese.
As I finished my philly, which was really good, I did observe a long hair on my plate. This was nearing the end of my meal, I then observed 2 smaller hairs on my plate below my fries!
I wanted to give a good review but cannot! My daughter had to use the restroom as the food did not stay down before we could leave.
Atmosphere: 3
Food: 1
Service: 1
Will Harvey
I never write reviews but this was possibly the worst service I've ever had at a restaurant in my life. the servers will simply avoid you for minutes on end.
If you have to wait 30 minutes for a check it should be legal to dine and dash. In fact, I encourage everyone who comes to this restaurant to dine and dash until they get themselves sorted out
Atmosphere: 5
Food: 5
Service: 1
Richard Federbusch
Food was just okay at this Tenleytown diner. However, what was most disturbing was the abysmal service. When we were seated, we did not receive menus for several minutes. Then, it seemed like forever before our order was taken. When our food finally arrived, there were multiple mistakes. Speaking of food, there was nothing special. In fact, I nearly choked on the side of bacon which was chewy and tasteless. Lastly, when our bill arrived, it was not itemized, and seemed high. When I got the itemized bill, I noticed 18% service charge already included. One of the few saving graces was that it was clean, with nice retro indoor and outdoor seating. Unfortunately, overall, a very mediocre experience.
Atmosphere: 4
Food: 3
Service: 3
Joshua Peck
18% service fee doesn't include tip. It took 30 minutes to food for our kids and we needed to ask three times.
Atmosphere: 3
Food: 3
Service: 1
Todd Bacon
I havent been here for years and was eager to eat here again but its changed alot. Food was better but the service was horrific. Half of what we ordered was either just wrong or didnt come out at all. Management doesnt seem to care at all. Disappointing to say the least.
We ordered scrambled eggs dry, burnt even. The eggs were barely scrambled. I ordered a bacon, egg and cheese sandwich. The eggs were barely scrambled too! Plus, both dishes eggs were a lime green color! What animal creates a lime green egg? I tried 3 bites of my sandwich, just gross. My husband had no bites. They asked if they could remake his eggs; he didn't want more lime green eggs. When the bill came, waitress said, best I can do is 30% off his meal. We offered to remake it. WHAT KIND OF ASSANINE BUSINESS IS THIS? DO NOT PATRONAGE THIS ESTABLISHMENT! WARNING!!
Atmosphere: 4
Food: 1
Service: 1
Todd Malomord
You'd get better food and service for a lower price at Waffle House, but in Steak n' Egg's defense... Actually no, just cook at home
Atmosphere: 2
Food: 1
Service: 1
Paul Downs
Read them recent reviews and DO NOT EAT HERE!!!!! Over and undercooked food. Lazy forgetful staff, dirty tables and an 18% mandatory gratuity. I wish zero stars were an option.
Atmosphere: 1
Food: 1
Service: 1
DJ Stephens
This place use to be great but they recently were sold and now under new management. The prices are higher and the food isn’t good anymore. Shame. I have to find a new Sunday breakfast spot :(
alex D
Since renovation menu has deteriorated to a fraction of the original size, service times have been absurd (around an hour which is ridiculous for a diner), and staff have been disorganized and mismanaged. A big shame for what used to be a tenley town staple
They have a robot! Love the decor and vibes.
Atmosphere: 3
Food: 3
Service: 3
What happen to this place? They use to have good service. My family experience is so disappointing. We came in got sitted and waited for 15 minutes without the server even asking for deinks or coffe. Yhen we came to realize that there were two new people that came in after us was ask for thier order first. We were with our kids so they were super hungry from waiting so we just eneded up leaving. The server was a spanish lady. And i dont want to mention this but i feel like i need too, we are minority family and the two people that came after us where white! Just stating the fact! Hopefully ownership would do something about this as we are regular here and just really disappointing experience for my family!
Service: 1
Waiting 50 minutes with full staff and 50% seats filled for 2 plates that came to the table cold, one sandwich without half the stuff on it and thr last with the completely wrong stuff. Far too expensive for the quality of what we got
Atmosphere: 3
Food: 1
Service: 2
Very good local food
Atmosphere: 4
Food: 4
Service: 4
I usually dined at this spot for the past year, a few months back I ordered online for a meal and only was delivered a biscuit and jelly. I called the manager for a refund or to recieve my meal for free. Took my name down but the place is closed anytime I have the chance to go. I will never order from this place again and I used to enjoy it with the 24 hr service.
Atmosphere: 2
Food: 4
Service: 1
First impression was good walking in, quick to greet and take our order. My daughter has specific dietary restrictions cannot have breaded chicken (fried), so ordered a grilled chicken sandwich plain with a slice of cheese. I ordered a philly cheesesteak and fries. Our initial food came, mine was correct.
My daughter's was incorrect she received a fried chicken sandwich with no cheese. She explained that she ordered a grilled chicken with a slice of cheese, they took it back put a piece of cheese on the fried chicken and again tried to serve it to her. She again had to explain she needed a grilled chicken sandwich.
It took 30 minutes in total for a piece of grilled chicken to be put on a bun with a slice of American Cheese. She was delivered a grilled chicken sandwich with cheddar cheese.
As I finished my philly, which was really good, I did observe a long hair on my plate. This was nearing the end of my meal, I then observed 2 smaller hairs on my plate below my fries!
I wanted to give a good review but cannot! My daughter had to use the restroom as the food did not stay down before we could leave.
Atmosphere: 3
Food: 1
Service: 1
I never write reviews but this was possibly the worst service I've ever had at a restaurant in my life. the servers will simply avoid you for minutes on end.
If you have to wait 30 minutes for a check it should be legal to dine and dash. In fact, I encourage everyone who comes to this restaurant to dine and dash until they get themselves sorted out
Atmosphere: 5
Food: 5
Service: 1
Food was just okay at this Tenleytown diner. However, what was most disturbing was the abysmal service. When we were seated, we did not receive menus for several minutes. Then, it seemed like forever before our order was taken. When our food finally arrived, there were multiple mistakes. Speaking of food, there was nothing special. In fact, I nearly choked on the side of bacon which was chewy and tasteless. Lastly, when our bill arrived, it was not itemized, and seemed high. When I got the itemized bill, I noticed 18% service charge already included. One of the few saving graces was that it was clean, with nice retro indoor and outdoor seating. Unfortunately, overall, a very mediocre experience.
Atmosphere: 4
Food: 3
Service: 3
18% service fee doesn't include tip. It took 30 minutes to food for our kids and we needed to ask three times.
Atmosphere: 3
Food: 3
Service: 1
I havent been here for years and was eager to eat here again but its changed alot. Food was better but the service was horrific. Half of what we ordered was either just wrong or didnt come out at all. Management doesnt seem to care at all. Disappointing to say the least.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
We ordered scrambled eggs dry, burnt even. The eggs were barely scrambled. I ordered a bacon, egg and cheese sandwich. The eggs were barely scrambled too! Plus, both dishes eggs were a lime green color! What animal creates a lime green egg? I tried 3 bites of my sandwich, just gross. My husband had no bites. They asked if they could remake his eggs; he didn't want more lime green eggs. When the bill came, waitress said, best I can do is 30% off his meal. We offered to remake it. WHAT KIND OF ASSANINE BUSINESS IS THIS? DO NOT PATRONAGE THIS ESTABLISHMENT! WARNING!!
Atmosphere: 4
Food: 1
Service: 1
You'd get better food and service for a lower price at Waffle House, but in Steak n' Egg's defense... Actually no, just cook at home
Atmosphere: 2
Food: 1
Service: 1
Read them recent reviews and DO NOT EAT HERE!!!!! Over and undercooked food. Lazy forgetful staff, dirty tables and an 18% mandatory gratuity.
I wish zero stars were an option.
Atmosphere: 1
Food: 1
Service: 1
This place use to be great but they recently were sold and now under new management. The prices are higher and the food isn’t good anymore. Shame. I have to find a new Sunday breakfast spot :(
Since renovation menu has deteriorated to a fraction of the original size, service times have been absurd (around an hour which is ridiculous for a diner), and staff have been disorganized and mismanaged. A big shame for what used to be a tenley town staple
Atmosphere: 1
Food: 1
Service: 1
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