Wildly incompetent - largely due to excessive use of marijuna. Food arrives very late, cold and hard from being old, or soggy from sitting in a box, boxes aren’t sealed.
Atmosphere: 1
Food: 2
Service: 1
Cristian Solano
⭐️⭐️⭐️⭐️⭐️
The Best Papa John’s Experience in Washington DC – Michelin-Level Service & Flavor
If you’re looking for the best pizza in Washington DC, the answer is right here at Papa John’s, 924 5th St NW. I walked in so hungry I could barely stand, and what followed was an experience that went far beyond a simple pizza order. I chose a 14-inch Meat Lover’s pizza and a set of wings, and from the very first bite I was in heaven—I truly went to heaven and back. After more than 20 years of being a Papa John’s fan, this location proves they are still at the very top of their game.
The pizza was everything you want it to be: hot out of the oven, with a crisp golden crust that had just the right amount of chew, layered with rich cheese that stretched perfectly, and loaded generously with savory meats in every slice. The wings were a standout on their own—crispy on the outside, tender and juicy inside, seasoned to perfection with bold flavor in every bite. The aroma alone was enough to make my mouth water before even digging in.
But what makes this Papa John’s truly special is the team. Kyih delivered what can only be described as 20/10 Michelin-level hospitality. She noticed my phone was dying and offered to charge it for me, then brought me water without me even asking. It wasn’t just thoughtful—it was genuine care, the kind of service you rarely find even in fine dining.
In the kitchen, the excellence continued thanks to Drew and Tyr, who clearly take pride in their craft. You could taste the passion in every bite of that pizza and those wings. Their attention to detail turned a simple takeout order into something truly memorable.
Together, Kyih, Drew, Tyr, and the rest of the crew transformed what could have been an ordinary meal into an unforgettable dining experience. This isn’t just a Papa John’s—it’s proof that with the right people and passion, comfort food can feel extraordinary.
If Michelin awarded stars for hospitality and pizza, this Papa John’s would already be in the guide. Easily the top Papa John’s location in Washington DC and one of the best pizza stops in the city. Whether you’re craving a perfect pie, wings, or world-class service, this is the place to go.
Atmosphere: 5
Food: 5
Service: 5
spensor scott
It was delicious pizza.
John Marshall
pizza was ok.
Michael Cerrato-Yeomans
Terrible spot. Don’t order from this place.
Atmosphere: 1
Food: 1
Service: 1
Zartaj Hussain
After seeing such bad reviews about this branch of Papa Johns, I was not in the mood to order here, but my son insisted on Papa Johns, so we went there to check for ourselves if it was a good place to order. We were helped by Alexandra, who went above and beyond for a Pizza Carry Out place. She was very patient, detailed and helped all customers in the same fashion, without rushing them. I shared with her that I was hesitant coming here having seen the bad reviews, and she explained these bad reviews are attached to a place that used to be nearby but they can't seem to get rid of the old reviews of that place. The pizza itself and the ingredients were superbly fresh, so we will definitely be going back. Thank you again Alexandra.
Atmosphere: 4
Food: 5
Service: 5
Michelle Costner
I think time actually broke down inside this Papa John’s. Einstein should’ve come here instead of writing about relativity — he would’ve had all the proof he needed. They said 2 minutes. That turned into 14. Then 18. Time moves differently here. Maybe even backwards. Bring a tent, a book, and your regrets.
Atmosphere: 1
Food: 1
Service: 1
Riley White
Took two hours to arrive and we ordered from a hotel room that is a 7 minute drive. We ordered at 22:50 pm took them until 1 am to arrive
All the scooters in front of here, and I get a ticket for parking where I could to get food. And they took forever to make the food. I kept getting told, 10 more minutes. But my food was good.
I. SELVI
The worst Papa Johns Pizza, workers don’t care special requests. I put a special instruction for my online order. Even I went to the store and tell them before they start to make pizza. They still got it wrong, how hard can it be? I just wanted an uncut pizza, it is not a rocket science. Waited another 20 minutes. Will never come back again.Darn it.
Atmosphere: 1
Food: 1
Service: 1
Awais Aleem (Sheikh)
Papa John’s Pizza has quickly become one of my favorite pizza brands, and there's no doubt about it—its cheesy goodness is the highlight of the entire experience. From the very first bite, I knew I was hooked. The cheese is truly the star of the show. It’s not just the standard layer of melted mozzarella; it’s a rich, gooey, and perfectly stretched layer that just oozes out with every slice. Papa John’s knows how to make their pizzas extra cheesy, and they deliver on every level.
What makes their pizza so special is the combination of the cheese’s quality and the generous amount they use. The cheese is always fresh, with a smooth, creamy texture that melts perfectly. It’s never too oily, and the flavor is mild yet rich, allowing it to complement the sauce and toppings beautifully. Whether you’re having a simple cheese pizza or one loaded with toppings, the cheese consistently stands out and enhances the flavor of every bite.
Papa John's also offers a unique “cheese-stuffed crust,” which takes pizza indulgence to the next level. The crust is filled with even more of that delicious cheese, creating a mouthwatering, cheesy experience that’s perfect for anyone who loves their pizza extra cheesy. This innovation makes the pizza experience feel more like a celebration of cheese, and it’s impossible not to love every bite, especially when you dip that cheesy crust in the signature garlic sauce they provide. The garlic dipping sauce is a perfect addition, adding another layer of flavor that perfectly complements the cheesy pizza.
The combination of fresh, quality ingredients and the cheesy perfection of their pizzas make Papa John’s a stand-out choice. The dough is always soft and slightly sweet, while the tomato sauce is zesty and rich. But it’s the cheese that really makes the difference. It’s never just a topping; it’s the essence of what makes Papa John’s pizza my go-to option. The fact that they can maintain such a high level of quality and flavor consistently makes them my favorite pizza place, and I’m always excited to enjoy that satisfying, cheesy goodness whenever I crave pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Mega Chocolate Chip Cookie, Chicken Wings, Pepperoni Pizza, Spinach Alfredo, Pizzas Wings, Extra Large New York Style Pizza, Black Olives, BBQ Chicken and Bacon Pizza, Cheese Toppings, Green Olives, Green Peppers, Banana Peppers, Parmesan Cheese, Grilled Buffalo Chicken, Meatballs, Grilled Chicken, Philly Cheesesteak, Honey Mustard, Double Chocolate Chip Brownie, Chocolate Brownie
Shamara Mcneil
I ordered 2 pizzas with bread sticks got my food through door dash and one of my pizzas was missing I called and the manager said it was sent out again and I never received very unprofessional.
J Stew
The service is HORRENDOUS! Worst experience ever. The driver who delivered my pizza was very rude.
Wildly incompetent - largely due to excessive use of marijuna. Food arrives very late, cold and hard from being old, or soggy from sitting in a box, boxes aren’t sealed.
Atmosphere: 1
Food: 2
Service: 1
⭐️⭐️⭐️⭐️⭐️
The Best Papa John’s Experience in Washington DC – Michelin-Level Service & Flavor
If you’re looking for the best pizza in Washington DC, the answer is right here at Papa John’s, 924 5th St NW. I walked in so hungry I could barely stand, and what followed was an experience that went far beyond a simple pizza order. I chose a 14-inch Meat Lover’s pizza and a set of wings, and from the very first bite I was in heaven—I truly went to heaven and back. After more than 20 years of being a Papa John’s fan, this location proves they are still at the very top of their game.
The pizza was everything you want it to be: hot out of the oven, with a crisp golden crust that had just the right amount of chew, layered with rich cheese that stretched perfectly, and loaded generously with savory meats in every slice. The wings were a standout on their own—crispy on the outside, tender and juicy inside, seasoned to perfection with bold flavor in every bite. The aroma alone was enough to make my mouth water before even digging in.
But what makes this Papa John’s truly special is the team. Kyih delivered what can only be described as 20/10 Michelin-level hospitality. She noticed my phone was dying and offered to charge it for me, then brought me water without me even asking. It wasn’t just thoughtful—it was genuine care, the kind of service you rarely find even in fine dining.
In the kitchen, the excellence continued thanks to Drew and Tyr, who clearly take pride in their craft. You could taste the passion in every bite of that pizza and those wings. Their attention to detail turned a simple takeout order into something truly memorable.
Together, Kyih, Drew, Tyr, and the rest of the crew transformed what could have been an ordinary meal into an unforgettable dining experience. This isn’t just a Papa John’s—it’s proof that with the right people and passion, comfort food can feel extraordinary.
If Michelin awarded stars for hospitality and pizza, this Papa John’s would already be in the guide. Easily the top Papa John’s location in Washington DC and one of the best pizza stops in the city. Whether you’re craving a perfect pie, wings, or world-class service, this is the place to go.
Atmosphere: 5
Food: 5
Service: 5
It was delicious pizza.
pizza was ok.
Terrible spot. Don’t order from this place.
Atmosphere: 1
Food: 1
Service: 1
After seeing such bad reviews about this branch of Papa Johns, I was not in the mood to order here, but my son insisted on Papa Johns, so we went there to check for ourselves if it was a good place to order. We were helped by Alexandra, who went above and beyond for a Pizza Carry Out place. She was very patient, detailed and helped all customers in the same fashion, without rushing them. I shared with her that I was hesitant coming here having seen the bad reviews, and she explained these bad reviews are attached to a place that used to be nearby but they can't seem to get rid of the old reviews of that place. The pizza itself and the ingredients were superbly fresh, so we will definitely be going back. Thank you again Alexandra.
Atmosphere: 4
Food: 5
Service: 5
I think time actually broke down inside this Papa John’s. Einstein should’ve come here instead of writing about relativity — he would’ve had all the proof he needed. They said 2 minutes. That turned into 14. Then 18. Time moves differently here. Maybe even backwards. Bring a tent, a book, and your regrets.
Atmosphere: 1
Food: 1
Service: 1
Took two hours to arrive and we ordered from a hotel room that is a 7 minute drive. We ordered at 22:50 pm took them until 1 am to arrive
Made me sick
Pizza was nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
All the scooters in front of here, and I get a ticket for parking where I could to get food. And they took forever to make the food. I kept getting told, 10 more minutes. But my food was good.
The worst Papa Johns Pizza, workers don’t care special requests. I put a special instruction for my online order. Even I went to the store and tell them before they start to make pizza. They still got it wrong, how hard can it be? I just wanted an uncut pizza, it is not a rocket science. Waited another 20 minutes. Will never come back again.Darn it.
Atmosphere: 1
Food: 1
Service: 1
Papa John’s Pizza has quickly become one of my favorite pizza brands, and there's no doubt about it—its cheesy goodness is the highlight of the entire experience. From the very first bite, I knew I was hooked. The cheese is truly the star of the show. It’s not just the standard layer of melted mozzarella; it’s a rich, gooey, and perfectly stretched layer that just oozes out with every slice. Papa John’s knows how to make their pizzas extra cheesy, and they deliver on every level.
What makes their pizza so special is the combination of the cheese’s quality and the generous amount they use. The cheese is always fresh, with a smooth, creamy texture that melts perfectly. It’s never too oily, and the flavor is mild yet rich, allowing it to complement the sauce and toppings beautifully. Whether you’re having a simple cheese pizza or one loaded with toppings, the cheese consistently stands out and enhances the flavor of every bite.
Papa John's also offers a unique “cheese-stuffed crust,” which takes pizza indulgence to the next level. The crust is filled with even more of that delicious cheese, creating a mouthwatering, cheesy experience that’s perfect for anyone who loves their pizza extra cheesy. This innovation makes the pizza experience feel more like a celebration of cheese, and it’s impossible not to love every bite, especially when you dip that cheesy crust in the signature garlic sauce they provide. The garlic dipping sauce is a perfect addition, adding another layer of flavor that perfectly complements the cheesy pizza.
The combination of fresh, quality ingredients and the cheesy perfection of their pizzas make Papa John’s a stand-out choice. The dough is always soft and slightly sweet, while the tomato sauce is zesty and rich. But it’s the cheese that really makes the difference. It’s never just a topping; it’s the essence of what makes Papa John’s pizza my go-to option. The fact that they can maintain such a high level of quality and flavor consistently makes them my favorite pizza place, and I’m always excited to enjoy that satisfying, cheesy goodness whenever I crave pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Mega Chocolate Chip Cookie, Chicken Wings, Pepperoni Pizza, Spinach Alfredo, Pizzas Wings, Extra Large New York Style Pizza, Black Olives, BBQ Chicken and Bacon Pizza, Cheese Toppings, Green Olives, Green Peppers, Banana Peppers, Parmesan Cheese, Grilled Buffalo Chicken, Meatballs, Grilled Chicken, Philly Cheesesteak, Honey Mustard, Double Chocolate Chip Brownie, Chocolate Brownie
I ordered 2 pizzas with bread sticks got my food through door dash and one of my pizzas was missing I called and the manager said it was sent out again and I never received very unprofessional.
The service is HORRENDOUS! Worst experience ever. The driver who delivered my pizza was very rude.
Service: 1
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