Papa Johns Pizza

Slow and personal life is slowing down the business of ordering food untrained personal

I never got my order I placed I ordered at 8:00 it’s currently 12:10 and I still have no order I called at 9:00 to make sure they were still on the way because the order said delivered the two staff members that answered the phone the first one she said the system does that and he didn’t even leave the store yet so I waited patiently reached back out at 12:00 STILL WITH NO ORDER! The second employee that answered and told me he don’t see my order and there’s nothing he can do for me I so I’m out of 70$ and still no order thank you papa Johns on 4020 Minnesota ave NE ste 114 something needs to be done about this situation because this is unacceptable for buisness

Order was recently messed up really bad and two hours to b delivered cause of no drivers and didn't get extra stuff paid for and I think need to be investigated may spit on people's food because feedbck need corporate to check into workers especially women they don't care when saying sorry getting their driver fees etc no tip should be added messed up services

If I could give 0 star I would! Ordered at 7:14 pm and its 9:07 and my delivery never arrived . If you want to eat pizza, never order from this store! I called them and placed me on hold for 20 plus minutes and than told me they had to order for me ! Whatttt????

customer service is non existent.they talk to you like you coming to beg them to get food.if you can avoid this place.you are not getting what you spending your money for.

The team is super nice and friendly! The pizza is very tasty! Love the cookie pie!

Order took over 1 hour to get to me. When I called they said sorry it will be 30
More minutes (3 min from my house). Pizza showed up 2 hours after I ordered it and checked on it 3 times. DO NOT SHOP HERE.

Order placed online was NOT ready at designated pick up time! Lil mexican cashier was NO assistance and gave attitude when MY food wasn't ready. POOR CUSTOMER SERVICE!!!

First. It makes no sense that a company will have a policy and not quote it over the phone. Like we don’t deliever to the door anymore so you have to answer your phone to get your food.

Second it makes no sense you force your employees to use their personal number when your policy was made for their “protection”. So where their protection for their personal number. They should have a work phone provided to them.

Third Cythnia if you gonna quote policy quote it correct. Don’t say it’s just DC on a call center and then say all stores on a call center. Because I called for Addison S location NOT Minnesota Ave. and if it was a call center they shouldn’t have confirmed I called the location I called.

It’s a higher up problem but Cynthia you attitude and your drivers. Stank face for having to do their job is what made it a problem. Learn to listen when people trying to tell you how to find their address.

Lastly i repeat give them work phones for delivery.

Atmosphere: 1

Service: 1

It is the worst branch that exists, never visit them, they have the worst service. You go to want to order and they never serve you, you talk to them and they ignore you, they should fire the manager.

The dough was very lackluster. It looked like the box pizza dough that you buy not something made from scratch.

The wings should’ve been called chicken nuggets

The toppings were just thrown on the pizza
And it just looked underbaked

Even though I asked for well done

And then when you go in to pick up your food, you have to bend down because they don’t have a speaking hole cut into the plexiglass

And the staff is kind of rude like you didn’t just order a pizza that you come in here to pick up when you walk in they talk to you like they giving away free food

It’s super sad that restaurants in Black neighborhoods be trash or lackluster because if you order a pizza from Papa John’s literally a mile and a half away from this one the quality is 10 times better

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Pizza

Pretty solid papa johns. Very quick and consistent. My go to papa johns. Parking is and issue but you have to be quick.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza, Pizza

Food didn't arrive at proper time, the food was inadequate and cold.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Pizza

Love papa johns

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

The pizza was nasty the boneless chicken with barbecue sauce nasty

Food: 1