Popeyes Louisiana Kitchen

4020 Minnesota Ave NE, Washington
(202) 464-5207

Recent Reviews

Tunya Ferguson

Cashier processed orders & informed customers that they were out of hot sauce packets & that they were waiting on the delivery truck. Cashier didn't greet or say thank you to customers.

Atmosphere: 3

Food: 4

Service: 3

Tyrone International Traveler Davis

I placed my Order for :12 piece gost pepper wing.Macaroni and cheese.Red beans and rice.Large spriteCons: The order of macaroni and cheese cold have been moreRed beans and rice cold also been more.I will attach pictures

Atmosphere: 5

Food: 3

Service: 5

Chanel Lindsay

I felt like the environment wasn’t friendly. One of the employees had an attitude. I ordered the honey bbq wings. It wasn’t enough bbq sauce on my wings. I had to shake it myself to get enough of the sauce on the

Atmosphere: 1

Lisa Hill

Change the grease the chicken is nasty ?The cold slaw is NASTY ?

Atmosphere: 3

Food: 1

Service: 5

Lo Lo

My order is always wrong.. employees & management are rude, dining area is dirty, homeless people sleeping inside & outside entrance. I hate this Popeyes!

Atmosphere: 1

Food: 4

Service: 1

sanaa

every time I order the blackened ranch with my food the lady never gives it to me every single time it’s ridiculous. I’ve been going there for about 3+ years and every single time I asked for a sauce or ranch. They never have it. Also, the drinks are never cold. They never put ice in the drinks.

Atmosphere: 1

Service: 1

Recommended dishes: Chicken Pollo

ThéaTv

Every time I order from this place the macaroni seems have been sitting for Days. It’s always packed and crowded and they always forget what I order.

Atmosphere: 1

Food: 1

Service: 1

Asheke Franklin

I ordered a family chicken tender meal and got original chicken waited over 20 minutes and the order still wasn’t right or ready still had to wait for condiments, and other items I ordered ie. pie , and additional 7 minutes for strawberry biscuits ??‍♀️??‍♀️and the chicken

Atmosphere: 3

Food: 2

Service: 2

kendall lincoln

Worst service Ever, waited over 20 min for food.

Atmosphere: 1

Food: 1

Service: 1

Dreamer41521652825

I wanted something to tide me over till dinnertime. I had a bowl of their Red Beans and Rice. It really hit the spot. Their place was clean and easy to find.

Cafer Can

In general, in these restaurants, when the drivers who come to pick up the package do not receive the order after waiting for 10 minutes, they cancel it and leave. Because there is no guarantee that they will receive it. Why is he waiting? Why did he come? They do not make any fuss or help. If they see a customer, they run inside and they give priority to the customers who come to the restaurant and order there, if time permits. package maybe... and also it takes 10 minutes for the driver to find out whether the order is ready or not, if the order is not ready he waits another 20 minutes. The driver's earnings are already six $ 7, why should he wait (half an hour) and there is such a system there that they do not know that the package is there until the driver arrives After the driver tells them, they take the order from the machine, but there is no problem in the kitchen, the chicken is ready, the others are ready, it is ready in the box, they will just put it in it and give it to you, but they can't do it, maybe 30 minutes, I wonder if they think they do this for free, this is a completely amateur business services, that is, they keep the customer waiting with the customer's money. More than necessary... The staff are untrained, working with the idea that the less we do, the less tired we will be, does not mean that we provide good service to the customer. Customer satisfaction and customer service behavior rules should be taught, even for 1 hour a week. A completely amateur business services are provided. In other words, keeping the customer waiting with the customer's money is more than necessary. … I wonder if the authorities here are watching the camera? When they watch the camera, they will already learn how unnecessary people wait, but unfortunately... no...

A Y.

Food is horrible, food is undercooked, the customer service is not it. I was waiting outside til they open (the website say 10 am but the sign on the door say 10:30am) just to not be acknowledged. The man after me however got serviced. Rude and unprofessional. Would never go to get food there ever again

Theresa Smith

They always get people order wrong I did a doordash order twice just for them to send me the wrong order twice.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Meal

Comstance Jemkins

I ordered on the App and paid at the restaurant.. what I wanted they only had for delivery.. I think they just try to get you in the restaurant and then you're stuck and have to spend More money.. I didn't like that..

Atmosphere: 5

Food: 4

Service: 3

Juu Juu

My food was cold and I got charged for sauce I didnt ask for at all. The chicken seemed old with the fries.

Atmosphere: 1

Food: 1

Service: 1

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