This is great place for take out. Appeared to be only one person on a shift, and process takes longer. I strongly advice to app order ahead of times. When we went in about 5:00 pm, already most of the chairs were put upside down and unable to use. Outside seating is not strict to the Potbelly customer. Finding the seating might be a challenge. Food tastes good for reasonable pricing. Soup runs out very quickly, so go early if you want.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
Frances Tafoya
Very tasty sandwinch and warming chkn pot pie soup.
Atmosphere: 5
Food: 5
Service: 5
DSQ m2
Excellent customer experience, delicious soup and sandwich!!
Atmosphere: 5
Food: 5
Service: 5
Chris Knight
The tall woman at the register with long hair and two tattoos of stars on her left arm is the rudest cashier we experienced on any vacation. Why be so mean when we just want to pay for our food? We came for lunch on July 11 and my wife asked if the strawberry shake is good and this woman gave a mean response saying she has no idea about this shake. My daughter asked for the code to the bathroom and she answered in an unkind voice. Why do you have to make lunch such a bad experience?
Atmosphere: 2
Food: 3
Service: 1
Walter Sosa
Awesome service!!! Very friendly
Atmosphere: 5
Food: 4
Service: 5
DM
Portion size was good, food was good but not great (kind of bland but not awful) staff practically whispered while music was so loud it would give you a headache.
The worst customer service I’ve ever had! The food was horrible as well. Just go to Subway and save yourself the time.
Atmosphere: 1
Food: 1
Service: 1
Neil DeCamp
There were 3 people working, 2 of 3 should be fired immediately the gentleman running the register needs some training/coaching. I understand they don't get paid more to work more, and I also understand everyone is going through their own thing but you don't have to be outright rude. The food is decent if your in a bind think
Atmosphere: 1
Food: 4
Service: 1
Steve Lee
Delicious lunch sandwich and soup. Service is fast, clean and friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, Sandwich
Stephen A
I always stop at potbelly when I come up to DC. Their subs are so good.
Great place for a good Sandwich. All prepared fresh. Service friendly. Will come again.
Atmosphere: 4
Food: 5
Service: 5
Natrua McCutcheon
Tom was very helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avo Turkey
Gabi Carter
Visiting for work, stoped for lunch. It looked like rush hour but everyone was polite. They were patient while I asked about the menu, will stop by
Atmosphere: 5
Food: 5
Service: 5
Maria Andrea Carrillo Gomez
I just had the worst first experience at this potbelly location. Today was my first time trying Potbelly, I went there with two friends and we were just looking what to order and trying to figure out how to start the order. One girl (Asian features) took my order and I asked her if it was possible to split the sandwich in two, she told she could do it but didn’t do it. Then an African American girl (she wears glasses) appeared behind her and started to almost yell at me saying “toppings will be on the side, move!”… I moved and continue with the line and the same girl asked me what toppings I wanted, it took me couple of seconds to decide and she asked me again in some aggressive way about the toppings I wanted. I chose tomatoes and lettuce (I felt I was pressed to choose something). Funny thing: I didn’t get tomatoes and instead I got onions. I was so pissed and I wanted to say something but I knew it would’ve been a huge problem because of the way the employees were talking to me. My friend was sharing the sandwich with me and she’s intolerant to onions, so after that she got a bad stomach reaction. This has been the worst customer service I ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Scott Shaffer
Lunch here was great. The Wreck, Avocado Turkey, Italian, and Pizza Melt were all tasty and filling!
This is great place for take out. Appeared to be only one person on a shift, and process takes longer. I strongly advice to app order ahead of times.
When we went in about 5:00 pm, already most of the chairs were put upside down and unable to use. Outside seating is not strict to the Potbelly customer. Finding the seating might be a challenge.
Food tastes good for reasonable pricing. Soup runs out very quickly, so go early if you want.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
Very tasty sandwinch and warming chkn pot pie soup.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer experience, delicious soup and sandwich!!
Atmosphere: 5
Food: 5
Service: 5
The tall woman at the register with long hair and two tattoos of stars on her left arm is the rudest cashier we experienced on any vacation. Why be so mean when we just want to pay for our food? We came for lunch on July 11 and my wife asked if the strawberry shake is good and this woman gave a mean response saying she has no idea about this shake. My daughter asked for the code to the bathroom and she answered in an unkind voice. Why do you have to make lunch such a bad experience?
Atmosphere: 2
Food: 3
Service: 1
Awesome service!!! Very friendly
Atmosphere: 5
Food: 4
Service: 5
Portion size was good, food was good but not great (kind of bland but not awful) staff practically whispered while music was so loud it would give you a headache.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Potbelly Whole Pickle, Sandwich, Crush
The worst customer service I’ve ever had! The food was horrible as well. Just go to Subway and save yourself the time.
Atmosphere: 1
Food: 1
Service: 1
There were 3 people working, 2 of 3 should be fired immediately the gentleman running the register needs some training/coaching. I understand they don't get paid more to work more, and I also understand everyone is going through their own thing but you don't have to be outright rude. The food is decent if your in a bind think
Atmosphere: 1
Food: 4
Service: 1
Delicious lunch sandwich and soup. Service is fast, clean and friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, Sandwich
I always stop at potbelly when I come up to DC. Their subs are so good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great place for a good Sandwich. All prepared fresh. Service friendly. Will come again.
Atmosphere: 4
Food: 5
Service: 5
Tom was very helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avo Turkey
Visiting for work, stoped for lunch. It looked like rush hour but everyone was polite. They were patient while I asked about the menu, will stop by
Atmosphere: 5
Food: 5
Service: 5
I just had the worst first experience at this potbelly location. Today was my first time trying Potbelly, I went there with two friends and we were just looking what to order and trying to figure out how to start the order. One girl (Asian features) took my order and I asked her if it was possible to split the sandwich in two, she told she could do it but didn’t do it. Then an African American girl (she wears glasses) appeared behind her and started to almost yell at me saying “toppings will be on the side, move!”… I moved and continue with the line and the same girl asked me what toppings I wanted, it took me couple of seconds to decide and she asked me again in some aggressive way about the toppings I wanted. I chose tomatoes and lettuce (I felt I was pressed to choose something). Funny thing: I didn’t get tomatoes and instead I got onions. I was so pissed and I wanted to say something but I knew it would’ve been a huge problem because of the way the employees were talking to me. My friend was sharing the sandwich with me and she’s intolerant to onions, so after that she got a bad stomach reaction. This has been the worst customer service I ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Lunch here was great. The Wreck, Avocado Turkey, Italian, and Pizza Melt were all tasty and filling!
Atmosphere: 5
Food: 5
Service: 5
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