Love this potbelly’s. All of its staff are so amazing especially Twon!
Juan Rivera
I try the Cubano and it was good. Good flavor.
Loren Mullen
I was charged $14.38 for a $7 sub and a drink??? Not saying it was intentional but what the hell, how do you mistake a skinny for a large sub, there’s like a 2lb difference. Wasn’t offered a receipt either.
Roadtrek Girl
Perfect spot to stop, enjoy the beautiful evening and grab a bite to eat. After walking around The Navy Yard Park we I was tempted by the displayed image of the Chili Mac. I wasn't disappointed.
Forrest Tucker
I love Potbelly sandwiches. Unfortunately, the staff here is very rude and somewhat incompetent. Is this a DC thing with the labor force here? I’ve been all over the country and the world. I’ve found the staffing in DC to be problematic with a poor work ethic and surly attitude. There are many options for a quick lunch near the Navy Yard. Skip this place!
A H
Had to repost this review because I mistakenly posted on the wrong location. Sandwich was really good, recommended by friends. However, unfriendly staff that overshadowed the good meal. They had one good employee. Will not patronize this location again. Seems like others had similar experiences. Also, there’s a review below that seems to have visited this location around the same time and had the same exact experience (weird unwarranted attitude with passive-aggressiveness) so unfortunately I believe it was an occurrence with the same employee, the older gentleman that was working that day. Even when we INTENTIONALLY avoided interacting with him and was having a friendly conversation with one of the younger gentlemen, he butted into the conversation to continue to make slick remarks. He will drive patrons away.
Nicholas Smith
Strongly advise against going to this restaurant. The employees treat you like they’re doing you a favor when taking your order by grimacing, laughing at you when you can’t hear them mumbling, shaming their head and raising their eyebrows and just generally doing a bunch of other passive aggressive nonsense. That may seem petty on my part but then again there are a million other places that I can go eat and I’d rather go somewhere that at least treats me with ambivalence rather than contempt. Now I will.
Taylor Whiteside
Service 0/10. truly. I ordered food through their potbelly app from this location and it never showed up. No worries though because i know that isn’t always in the stores direct control due to third party delivery services. The problem came when I called the store at 4:30pm for a refund and was told by the manager Pwan Mills that because they have a lot of customers coming in at the moment, they are too busy to help me process a refund and to please call back 5 hours later at 9pm. But… according to their store hours, they close at 9pm.. So how would I be able to call back at 9pm? As a customer, it’s disheartening to hear that the business I am requesting service from is simply way too busy to care to help me process a refund for food I never even received. After much pleading and back and forth, i was told i would get a refund but they are unable to process directly and need to first contact their district manager, Jim (whose last name nobody knew to be able to tell me). I asked for an eta on when Jim could process my refund and the response was “i don’t know he’s a busy guy because he is the district manager of all d.c, locations”. Then they hung up in my face. So now I am here with no food, no refund and the hope that Jim, the district manager whose last name nobody knows, will kindly refund my money. Overall, I will never waste my energy on this kind of service again.
Service: 1
Hector antonio Ahmad valdez
Bad attention from these African American people, they are very racist!
Atmosphere: 1
Food: 1
Service: 1
Rigel W-H
Strange how this place isn’t bike friendly. I went in and attempted to order a simple sub only to be turned away and told to leave my bike elsewhere because it would “dirty up the line.”
Save the money is disgusting and workers are not willing to work. Please read the all the bad comments since they are completely right. I don’t blame the company. I blame the workers
Atmosphere: 1
Food: 1
Service: 1
Matt Jex
A typical Potbelly. What you expect is what you get.
Atmosphere: 3
Food: 4
Service: 4
Kelly Ort
This is the absolute worst store for trying to grab lunch!!! Every time there are workers huddled in the back chatting while the customers wait in line! I requested avocado, got charged for it, but it was not on my sub. The guy who rang up my order just layed my soup/sandwich on the counter and walked away! I reached past the cash register and grabbed my own bag. AND there's a line to leave a tip when you use your debit card? HAH! Here's a tip: actually do the job you are paid to do. THANK GOD Panera is going in around the corner.
Atmosphere: 1
Food: 3
Service: 1
Grey Summerz
I was here yesterday, the boy at the fishing station? Put a HEAP. of. Jalapeños on my sandwich! Sooooooo draining! Please train these people on portioning
Thanks
Wilson Alberto González Pineda
Restaurant chain, specializing in sandwich. They sell other topics like macaroni and cheese. They are in several locations, I visited them at Dulles Airport and on Tingey St Se. At Dulles they open very early which is good for those of us who travel early.
Restaurant chain, specializing in sandwich. They sell other topics like macaroni and cheese. They are in several locations, I visited them at Dulles Airport and on Tingey St Se. At Dulles they open very early which is good for those of us who travel early.
Love this potbelly’s. All of its staff are so amazing especially Twon!
I try the Cubano and it was good. Good flavor.
I was charged $14.38 for a $7 sub and a drink??? Not saying it was intentional but what the hell, how do you mistake a skinny for a large sub, there’s like a 2lb difference. Wasn’t offered a receipt either.
Perfect spot to stop, enjoy the beautiful evening and grab a bite to eat. After walking around The Navy Yard Park we I was tempted by the displayed image of the Chili Mac. I wasn't disappointed.
I love Potbelly sandwiches. Unfortunately, the staff here is very rude and somewhat incompetent. Is this a DC thing with the labor force here? I’ve been all over the country and the world. I’ve found the staffing in DC to be problematic with a poor work ethic and surly attitude. There are many options for a quick lunch near the Navy Yard. Skip this place!
Had to repost this review because I mistakenly posted on the wrong location. Sandwich was really good, recommended by friends. However, unfriendly staff that overshadowed the good meal. They had one good employee. Will not patronize this location again. Seems like others had similar experiences.
Also, there’s a review below that seems to have visited this location around the same time and had the same exact experience (weird unwarranted attitude with passive-aggressiveness) so unfortunately I believe it was an occurrence with the same employee, the older gentleman that was working that day. Even when we INTENTIONALLY avoided interacting with him and was having a friendly conversation with one of the younger gentlemen, he butted into the conversation to continue to make slick remarks. He will drive patrons away.
Strongly advise against going to this restaurant. The employees treat you like they’re doing you a favor when taking your order by grimacing, laughing at you when you can’t hear them mumbling, shaming their head and raising their eyebrows and just generally doing a bunch of other passive aggressive nonsense. That may seem petty on my part but then again there are a million other places that I can go eat and I’d rather go somewhere that at least treats me with ambivalence rather than contempt. Now I will.
Service 0/10. truly. I ordered food through their potbelly app from this location and it never showed up. No worries though because i know that isn’t always in the stores direct control due to third party delivery services. The problem came when I called the store at 4:30pm for a refund and was told by the manager Pwan Mills that because they have a lot of customers coming in at the moment, they are too busy to help me process a refund and to please call back 5 hours later at 9pm. But… according to their store hours, they close at 9pm.. So how would I be able to call back at 9pm? As a customer, it’s disheartening to hear that the business I am requesting service from is simply way too busy to care to help me process a refund for food I never even received. After much pleading and back and forth, i was told i would get a refund but they are unable to process directly and need to first contact their district manager, Jim (whose last name nobody knew to be able to tell me). I asked for an eta on when Jim could process my refund and the response was “i don’t know he’s a busy guy because he is the district manager of all d.c, locations”. Then they hung up in my face. So now I am here with no food, no refund and the hope that Jim, the district manager whose last name nobody knows, will kindly refund my money. Overall, I will never waste my energy on this kind of service again.
Service: 1
Bad attention from these African American people, they are very racist!
Atmosphere: 1
Food: 1
Service: 1
Strange how this place isn’t bike friendly.
I went in and attempted to order a simple sub only to be turned away and told to leave my bike elsewhere because it would “dirty up the line.”
This place doesn’t need your business, or mine!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Save the money is disgusting and workers are not willing to work. Please read the all the bad comments since they are completely right. I don’t blame the company. I blame the workers
Atmosphere: 1
Food: 1
Service: 1
A typical Potbelly. What you expect is what you get.
Atmosphere: 3
Food: 4
Service: 4
This is the absolute worst store for trying to grab lunch!!! Every time there are workers huddled in the back chatting while the customers wait in line! I requested avocado, got charged for it, but it was not on my sub. The guy who rang up my order just layed my soup/sandwich on the counter and walked away! I reached past the cash register and grabbed my own bag. AND there's a line to leave a tip when you use your debit card? HAH! Here's a tip: actually do the job you are paid to do. THANK GOD Panera is going in around the corner.
Atmosphere: 1
Food: 3
Service: 1
I was here yesterday, the boy at the fishing station? Put a HEAP. of. Jalapeños on my sandwich! Sooooooo draining! Please train these people on portioning
Thanks
Restaurant chain, specializing in sandwich. They sell other topics like macaroni and cheese.
They are in several locations, I visited them at Dulles Airport and on Tingey St Se.
At Dulles they open very early which is good for those of us who travel early.
Restaurant chain, specializing in sandwich. They sell other topics like macaroni and cheese.
They are in several locations, I visited them at Dulles Airport and on Tingey St Se.
At Dulles they open very early which is good for those of us who travel early.
Atmosphere: 4
Food: 4
Service: 3
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