Potbelly Sandwich Shop

616 23rd St NW, Washington
(202) 448-1066

Recent Reviews

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Jose Granados

Loved , one of my favorite place.. I love those sandwich

Alex Marquardt

Great sandwich’s, incredibly rude staff

Regina Travel Plus

My order was correct and delivered earlier than estimated by ActiveMenus and Potbelly’s. My order was warm as requested and delicious! I will order again from ActiveMenus for another Potbelly sandwich soon!

Simon Park

They forgot to put chicken in my chicken sandwich but the hummus on bread was good. The employee was also intimidating.

Ashlina Chin

Very little seating at this location so probably better to take it to go!

Oksana Ultraviolet

Very good broccoli soup. Not much space. The skinny turkey sandwich had a too dry taste, as I didn't know that I could add pickles, tomatoes o some other toppings.

catv382

Wow, their sandwiches are to die for. I got the roast beef one and suggest to all! The bread is perfect and the amount of meat and cheese. I’m hungry just writing about it.

Priya Johny

I don't usually prefer to give negative comments. But this is serious, the steakhouse sandwich that I had bought today tasted awful. When i opened up the sandwich to check the smell, I could find fungus all over. Im not sure is it the bread or the sauce. Please do keep this in mind. It cause serious health issues to your customers.

G P

They were extremely rude, also gave me an incomplete order. They barely spoke, even though I was asking them questions and ordering. Not very nice treatment to customer or clear in their statements. Clerk almost throw my order when it was ready

Freedom 21

Sunday 10/31/2021 6:00pm very rude & unprofessional people, all three of them. Also, they don’t greet people or willing to answer any questions or concerns you have. I will NOT be there again.

Jaime Carr

Google you did not find me a woman.

Steven Van Deursen

Food was amazing. Great sandwiches. Clean area. Nice staff.

Laura R H

I just checked into the State Plaza Hotel after flying into DC from Georgia. I haven’t eaten since I left for the airport @ 7:45am. I saw the restaurant online and that it could be picked up or delivered. I ordered $35 worth of food. I ordered a half of an apple walnut salad that sounded good with fat-free vinaigrette dressing. The app was easy to use and it took less than 25 minutes for Jordan to arrive to the hotel with my order. I made it easy for the young man (on the bike) to deliver the securely stable brown bag of food because I waited outside for my order. I returned to my room and unpacked my order only to discover NO SALAD DRESSING in the bag. The salad had a sticker summarizing exactly the options I selected including the fat free vinaigrette. This let me know that it was the person responsible for bagging the order that failed to include the dressing. I immediately called the restaurant to let them know that there was no dressing for the salad that was just delivered. The young man on the phone said, “so what do you want ME to do about?” I could not believe his response! I told him that I needed Jordan to get on his bike to bring me the dressing! The young man then said, “hold the line”. 39 minutes and I’m still holding!

Keisha Harrison

Amazing team :))) One of my top places for lunch when I am in the area. Fresh avocado, good food, delicious shakes !

Sebastián Ortiz

Horrible service! The guy did not treat us with respect. Almost insulting. We will Never come again

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