Pret a Manger

1800 M St NW, Washington
(202) 296-3648

Recent Reviews

Annie Jernigan Goldberg

The place was not super crowded and there were still options available to take out. The atmosphere was not overwhelming and there were only a few people dining in. There were so many options left for sandwiches and different prices so it took me a long time to decide. So much food looked good. The cashier was quick and efficient in putting the food in a bag.

Atmosphere: 4

Food: 5

Service: 5

Christopher Goodwin

Customer service: Ignorant, complacent, and cold-hearted.Question: Would you require customers to facilitate a purchase before allowing the patrons to use the lavatory? I asked where the bathrooms were located, but I was denied the right to use the bathroom before making my purchase.I can not recommend this location.

Atmosphere: 1

Food: 1

Service: 1

Marlon Newman

The staff at this location have some of the nastiest attitudes I’ve seen at any Pret that goes for the management as well. Everyday is a bad day for them smh choose another

Atmosphere: 1

Food: 3

Service: 1

Eva Komarkova

Great sandwiches. Reminds me of London where they have these shops too.

Atmosphere: 5

Food: 5

Service: 5

Ines F

Thank you for excellent customer service! Every morning when we came in there was Tia with her bright,warm smile greeting us! This made our day. The coffee is very good, the place is clean. Breakfast rolls and the fritatta is very tasty & fresh. Tia always served our food on a little silver tray which was a nice experience. We will be back. Thank you Tia. I appreciate your service!

Nichole K.

This location is terrible and riddled with discrimination and poor service. The woman I presume to be the manager, with curly hair that she wears in a low ponytail, is one of the nastiest people I've ever encountered. She offers no greeting in the morning. Often makes mistakes on capturing orders and yet acts like it's the customer's fault. I've never seen her smile - she acts like she doesn't want to be there and treats customers poorly. I won't be going back!

Toni B

Everything is good, always.

Fernando G.

Prices are high but good quality food... lobster roll wonderful but$$$ Very healthy oriented!

Farah Ahmad

Had the worst customer service experience in years here this past Wednesday, glad the manager intervened, but they lost my business forever. I only came here for the convenience anyway. I will just give my money to my local coffee joint, it is much cheaper and the staff is way more friendlier

M. Marzulla

Staff make this location stand out from the rest!

Melissa Chiou

Big space and good food, but music is cranked uncomfortably loud!

Megan Griffanti

The friendliest staff ever! Will swing by on occasion for a coffee or to grab lunch quickly when I’m in a rush and it never disappoints. Recently popped in for a coffee and received a cappuccino on the house. It made my day (week really)! Thank you and kudos to the barista, the cappuccino was superb!

Aldo Paumier

The gentleman at the register was beyond nice. Thank you so much for excellent service during hard times.

Sabika Batool

Got free coffee on the house! ?Thanks Muhammad!

paulrusselladlayanl

Pret A Manger is a fast casual restaurant serving organic coffee, hot breakfast, sandwiches, salads and wraps made using carefully sourced ingredients.

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