This is a great grab & go option at Union Station. The prices are reasonable & I was pleasantly surprised by the options and quality. I got a simple, warm ham & cheese croissant and was completely satisfied with it.
Frank Rettig
I had stopped in at 7:59 am on 2/21/2024 to get sandwiches for a train trip. I saw on all the packages that with a Pret Club membership, you save 20% off full price. I thought this was a great deal. Love the food at Pret, though it turned out to not be a deal. Before buying my sandwiches, I enrolled in the Pret Club, made my purchase, showed the QR code for the discount, paid $39.50. I realized I didn’t get my receipt, went back, was told I had to ask for it. LAZY answer by Pret employee. Got the receipt, went back to my table and looked for the discount, and there was none. I went back again and asked why there was not discount. The employee said looking at my receipt that you have to front load $40/monthly to get the discount. Honestly I was angry as I wouldn’t have bought from here for the trip. FALSE ADVERTISING. As I was back at my table putting the sandwiches away, a 250 lbs Pret security person comes up to me asking questions. He was actually intrusive and I cut him off as he was crossing a formal line of how to interact with customers. The guard then started to question my traveling companion and I cut the guard off again as he had no business interacting with them as they didn’t make the purchase. The guard then started to infur he didn’t mean we were gay, and I this point it makes no difference what a customer is. I said to the guard we were leaving and regret having made the purchases at Pret. I send a message to Pret and Pret isn’t concerned about lying to customers when they show a lower price without fully disclosing how to get it. It was more concerned by the fact that their guard was interacting with us in a terrible manner. Look at Pret’s prices and a sandwich isn’t worth $11.00/US. Pret has lost a customer for life. I used to eat at all their locations globally. Great food, but false advertising and higher prices isn’t how they woo customers. Good bye you overpriced French wannabe place!
Atmosphere: 1
Food: 5
Service: 1
Kim Brown
These folks are on the ball. They move people through the coffee line with a friendly smile They kept up with spills and crumbs, restocking when needed. 6 people were behind the counter and everyone knew their job. Great teamwork. Thanks!!
Atmosphere: 4
Food: 4
Service: 5
Eitan Sela
Good coffee and service.
Atmosphere: 4
Food: 4
Service: 4
Robert Weaver
Good coffee shop in Union station. I usually just get pastries so I can't speak to their espresso drink quality. I have had there hot chocolate and that hot chocolate is lackluster. Steamed milk and a whisper of chocolate. Definitely disappointing.
Too often they’re out of ingredients to make their regular salads. Definitely don’t buy into their membership as you may not have anything to eat if you have food allergies.
Hiba Bilal
Love this location! Staff is so nice and friendly and EXTREMELY fast :)
Atmosphere: 5
Food: 5
Service: 5
Wesley Works
Always a quick and easy breakfast or lunch stop.
Atmosphere: 5
Food: 5
Service: 5
TheTofuTyrant
They have oat milk, delicious vegan soups, vegan sandwiches, and vegan bowls!!! Updated from previous review on 2023-06-21
El. Ushakova
I am regular customer and spend there a lot of money! I came last Saturday, October 4th at 11 a.m to buy a chocolate. The girl who works there (tall girl, straight hair in ponytail, I saw her always working just on Saturday and Sunday), was mean to me. She expressed inappropriate comments and jokes regarding my payment method. When I have a chance to speak with managers, I can tell them more details (if they are interested).l
! Best coffee deal I have found and it is absolutely delicious. i studied with some of the best professionals in food service 15 years ago and I love this place
Atmosphere: 5
Food: 5
Service: 5
flyingovertrout
I was waiting for my train and was REALLY hungry, and the vegan meatball wrap really hit the spot! The vegan items are clearly marked. Would come back to try their other vegan options the next time I'm in union station.
etoile
I really enjoy their food and coffee, but it's very expensive. I do sometimes grab something from here when I'm passing through on my commute. They have some seating but it's not plentiful or comfortable. The meatless meatball wrap is my favorite but they don't have it much.
Evan G.
Pret a Manger at Union Station in DC is a great place to go for delicious and fresh sandwiches and much more. Good overall experience every time I have been here and I have been with all of my purchases.
Num B.
If you go early in the morning it's nice to sit here as you wait for your train. Staff is nice and is consistently replenishing the food.
This is a great grab & go option at Union Station. The prices are reasonable & I was pleasantly surprised by the options and quality. I got a simple, warm ham & cheese croissant and was completely satisfied with it.
I had stopped in at 7:59 am on 2/21/2024 to get sandwiches for a train trip. I saw on all the packages that with a Pret Club membership, you save 20% off full price. I thought this was a great deal. Love the food at Pret, though it turned out to not be a deal. Before buying my sandwiches, I enrolled in the Pret Club, made my purchase, showed the QR code for the discount, paid $39.50. I realized I didn’t get my receipt, went back, was told I had to ask for it. LAZY answer by Pret employee. Got the receipt, went back to my table and looked for the discount, and there was none. I went back again and asked why there was not discount. The employee said looking at my receipt that you have to front load $40/monthly to get the discount. Honestly I was angry as I wouldn’t have bought from here for the trip. FALSE ADVERTISING. As I was back at my table putting the sandwiches away, a 250 lbs Pret security person comes up to me asking questions. He was actually intrusive and I cut him off as he was crossing a formal line of how to interact with customers. The guard then started to question my traveling companion and I cut the guard off again as he had no business interacting with them as they didn’t make the purchase. The guard then started to infur he didn’t mean we were gay, and I this point it makes no difference what a customer is. I said to the guard we were leaving and regret having made the purchases at Pret. I send a message to Pret and Pret isn’t concerned about lying to customers when they show a lower price without fully disclosing how to get it. It was more concerned by the fact that their guard was interacting with us in a terrible manner. Look at Pret’s prices and a sandwich isn’t worth $11.00/US. Pret has lost a customer for life. I used to eat at all their locations globally. Great food, but false advertising and higher prices isn’t how they woo customers. Good bye you overpriced French wannabe place!
Atmosphere: 1
Food: 5
Service: 1
These folks are on the ball. They move people through the coffee line with a friendly smile They kept up with spills and crumbs, restocking when needed. 6 people were behind the counter and everyone knew their job. Great teamwork. Thanks!!
Atmosphere: 4
Food: 4
Service: 5
Good coffee and service.
Atmosphere: 4
Food: 4
Service: 4
Good coffee shop in Union station. I usually just get pastries so I can't speak to their espresso drink quality. I have had there hot chocolate and that hot chocolate is lackluster. Steamed milk and a whisper of chocolate. Definitely disappointing.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chocolate Croissant, Croissant
Too often they’re out of ingredients to make their regular salads. Definitely don’t buy into their membership as you may not have anything to eat if you have food allergies.
Love this location! Staff is so nice and friendly and EXTREMELY fast :)
Atmosphere: 5
Food: 5
Service: 5
Always a quick and easy breakfast or lunch stop.
Atmosphere: 5
Food: 5
Service: 5
They have oat milk, delicious vegan soups, vegan sandwiches, and vegan bowls!!! Updated from previous review on 2023-06-21
I am regular customer and spend there a lot of money! I came last Saturday, October 4th at 11 a.m to buy a chocolate. The girl who works there (tall girl, straight hair in ponytail, I saw her always working just on Saturday and Sunday), was mean to me. She expressed inappropriate comments and jokes regarding my payment method. When I have a chance to speak with managers, I can tell them more details (if they are interested).l
Restaurantji Recommends
! Best coffee deal I have found and it is absolutely delicious. i studied with some of the best professionals in food service 15 years ago and I love this place
Atmosphere: 5
Food: 5
Service: 5
I was waiting for my train and was REALLY hungry, and the vegan meatball wrap really hit the spot! The vegan items are clearly marked. Would come back to try their other vegan options the next time I'm in union station.
I really enjoy their food and coffee, but it's very expensive. I do sometimes grab something from here when I'm passing through on my commute. They have some seating but it's not plentiful or comfortable. The meatless meatball wrap is my favorite but they don't have it much.
Pret a Manger at Union Station in DC is a great place to go for delicious and fresh sandwiches and much more. Good overall experience every time I have been here and I have been with all of my purchases.
If you go early in the morning it's nice to sit here as you wait for your train. Staff is nice and is consistently replenishing the food.