My party on had drinks but they were good. The ambience was nice. The vibe is more intimate.
Brad
It was a bit over priced for 3 people. It would have been nice to have some scones and potentially live music at these prices.
Leigh
We were expecting so much from this as the Ritz Carlton has such a great reputation. Very disappointing. Everything is ridiculously overpriced, even for RC. My beet salad was an arugula salad with a few bits of beet sprinkled in. My husband ordered a Caesar salad and “salmon carpaccio”. The salmon was also nothing more than an arugula salad with a few small prices of salmon around the edges. (Would have been nice if the waiter warned him when ordering that he'd ordered 2 salads.) As he wanted something more substantial than lettuce, he asked for a side of mac n cheese. He got about 75¢ worth of rigatoni noodles dripping in butter. No cheese. With that said, the bucatini was delicious, but again, overpriced for a bowl of noodles. And they take the liberty of adding a 22% tip to your bill and then ask if you want to add more!? The staff was all lovely & professional though. So for 3 of us to sit in a bar and have mediocre salads and pasta it cost us $300! Do not recommend and will not be going back.
Jason
Several hours before our visit, I told the restaurant about a dietary restriction with the hope it could make some accommodation, even if it merely duplicated some items rather than providing ones I specified we could not eat. The High Tea menu is not published, so I did not even know if the restriction would be relevant. Instead, I received a call telling me they would refuse to make any accommodation absent 24 hours notice — which is not mentioned anywhere in the reservation information. After we arrived, the waiter then proceeded to make a very loud and embarrassing show about their inability to accommodate our rather simple request. So for the incredible cost of this visit, I was very disappointed with the restaurant's response, which frankly ruined the Mother's Day High Tea experience for us.
derek
I took my wife and son for Mother's Day Afternoon Tea. Overall, very poor value for afternoon tea, with a nonsensical and small assortment of subpar finger foods that did not remotely warrant the $100/person price. The Mother's Day tea was purportedly Parisian inspired. The food was neither traditionally English (no small sandwiches, no scones) nor French (no quiche, no ham, no Viennoiserie). The savory portion included a cucumber and salmon croissant sandwich with a store-bought tasting croissant. Not flaky or buttery at all. An odd shellfish mix on a sweet crust. A fish ball in soy sauce. A purported mille feuille with cream cheese and Parmesan shavings that tastes like it was cream cheese on two thin crackers. The sweets were no better. We each had a dry Madeleine, a tiny and flavorless cream puff, a jam-filled macaron that was admittedly ok, and then one pea sized droplet of mocha on a dime sized wafer and a pea sized droplet of something matcha flavored. Supposedly these were tarts, but they were more like the bit of garnish one expects to find on a slice of cake sold by the slice. Everything lacked in flavor, the fish-based savories were not appropriate to any standard for an afternoon tea, and the sweets tasted store bought. And not from a good store. We also had two cocktails, not included in the tea, that were nice, and the tea itself was nice (though we had to ask for milk). I can't believe that with parking and tip we paid $475 for this.
Marc-Anthony
Awesome experience, Sergio made my wife and I some fantastic cocktails and the manager, Andres, was extremely hospitable. We plan to return in a couple of weeks for my birthday celebration.
Alan
We were charged $58 for 2 Aperol Spritz. That's $29 per drink. There is no way that this drink should have cost more than $15-$20. Otherwise, we had an excellent experience at this restaurant.
Precise
The value for service was not worth it quite honestly. Although I enjoyed the afternoon tea time experience it was over priced. The package did not include the glass of champagne or food. That was additional charge. Overall it was good.
Elizabeth
We enjoyed a birthday celebration with tea & scrumptious treats. The ambiance was lovely, the room decorated with cherry blossoms decor. The teas were organic, there was a nice selection of 9 to choose from, all very fragrant, I chose English Garden. The savory & sweet treats were delicious, each one unique & as beautiful to look at as they tasted. The service was excellent. Highly recommend!!
Opentable Diner
Es un lugar muy bonito y el servicio en español es amable y eficiente. Las bebidas excelentes!
Everything about this place... From the customer service, food, drinks, ambiance... A-1. For anyone staying at the Ritz, be sure to check it out. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Sam & Binnie Patel
Mediocre service, but they require a 22% service charge regardless of party size
Atmosphere: 3
Food: 3
Service: 1
L Roo
The Ritz Hotel's Quadrant is undeniably a stunning location, and their High Tea experience has been a favorite of ours in the past. This time, however, our visit fell short of expectations.
While the tea, sandwiches, and pastries we were served were delightful, we were disappointed to find that the theme for December was still Paris rather than a festive holiday or Christmas theme. This is on us since we didn't check this in advance, however it felt like a missed opportunity to embrace the season in a festive holiday atmosphere.
The service also left much to be desired. Despite being one of the first parties to arrive, we were served last, which felt unusual and frustrating given the two-hour time limit they've placed on their tea. When it was time to settle our check, a discrepancy delayed the process, and while our waiter was resolving it, another staff member came over and offered us a place to wait in another room. This made us feel rushed, though the delay was not on our part.
Adding to the disappointment, scones and jam—a staple of high tea—were notably absent. For the price, this omission is surprising. Our waiter also disappeared for long stretches, so we were never offered additional hot tea or the option to purchase champagne (our favorite friends' holiday high tea tradition) before our time ended.
That said, the location itself is charming as ever and the hotel is beautifully decorated for the holiday season. Perhaps it was simply an off day for the kitchen and our server. While I wouldn’t recommend the experience based on this visit, I hope the Ritz (Quadrant) will address these issues, as it has the potential to be as magical as it has been in the past.
Atmosphere: 4
Food: 3
Service: 1
Courtney Judd
Lovely afternoon tea with great service! I would definitely return.
Atmosphere: 5
Food: 5
Service: 5
J L
This is a nice restaurant inside the Ritz-Carlton without wanting to go full throttle with the next door restaurant Saga. That restaurant is a whole other level, which I went to last year. But it’ll set you back a bit and it’s worth it. I just wasn’t hungry enough for a multi course meal.
The 18 MONTH AGED PARMESAN & TRUFFLE CREAM BUCATINI was great. I recommend it and although you can add Chicken, Shrimp or Salmon. But, as it is was plenty and hit the spot.
The chicken sandwich was also great. Better than I anticipated actually.
My party on had drinks but they were good. The ambience was nice. The vibe is more intimate.
It was a bit over priced for 3 people. It would have been nice to have some scones and potentially live music at these prices.
We were expecting so much from this as the Ritz Carlton has such a great reputation. Very disappointing. Everything is ridiculously overpriced, even for RC. My beet salad was an arugula salad with a few bits of beet sprinkled in. My husband ordered a Caesar salad and “salmon carpaccio”. The salmon was also nothing more than an arugula salad with a few small prices of salmon around the edges. (Would have been nice if the waiter warned him when ordering that he'd ordered 2 salads.) As he wanted something more substantial than lettuce, he asked for a side of mac n cheese. He got about 75¢ worth of rigatoni noodles dripping in butter. No cheese. With that said, the bucatini was delicious, but again, overpriced for a bowl of noodles. And they take the liberty of adding a 22% tip to your bill and then ask if you want to add more!? The staff was all lovely & professional though. So for 3 of us to sit in a bar and have mediocre salads and pasta it cost us $300! Do not recommend and will not be going back.
Several hours before our visit, I told the restaurant about a dietary restriction with the hope it could make some accommodation, even if it merely duplicated some items rather than providing ones I specified we could not eat. The High Tea menu is not published, so I did not even know if the restriction would be relevant. Instead, I received a call telling me they would refuse to make any accommodation absent 24 hours notice — which is not mentioned anywhere in the reservation information. After we arrived, the waiter then proceeded to make a very loud and embarrassing show about their inability to accommodate our rather simple request. So for the incredible cost of this visit, I was very disappointed with the restaurant's response, which frankly ruined the Mother's Day High Tea experience for us.
I took my wife and son for Mother's Day Afternoon Tea. Overall, very poor value for afternoon tea, with a nonsensical and small assortment of subpar finger foods that did not remotely warrant the $100/person price. The Mother's Day tea was purportedly Parisian inspired. The food was neither traditionally English (no small sandwiches, no scones) nor French (no quiche, no ham, no Viennoiserie). The savory portion included a cucumber and salmon croissant sandwich with a store-bought tasting croissant. Not flaky or buttery at all. An odd shellfish mix on a sweet crust. A fish ball in soy sauce. A purported mille feuille with cream cheese and Parmesan shavings that tastes like it was cream cheese on two thin crackers. The sweets were no better. We each had a dry Madeleine, a tiny and flavorless cream puff, a jam-filled macaron that was admittedly ok, and then one pea sized droplet of mocha on a dime sized wafer and a pea sized droplet of something matcha flavored. Supposedly these were tarts, but they were more like the bit of garnish one expects to find on a slice of cake sold by the slice. Everything lacked in flavor, the fish-based savories were not appropriate to any standard for an afternoon tea, and the sweets tasted store bought. And not from a good store. We also had two cocktails, not included in the tea, that were nice, and the tea itself was nice (though we had to ask for milk). I can't believe that with parking and tip we paid $475 for this.
Awesome experience, Sergio made my wife and I some fantastic cocktails and the manager, Andres, was extremely hospitable. We plan to return in a couple of weeks for my birthday celebration.
We were charged $58 for 2 Aperol Spritz. That's $29 per drink. There is no way that this drink should have cost more than $15-$20. Otherwise, we had an excellent experience at this restaurant.
The value for service was not worth it quite honestly. Although I enjoyed the afternoon tea time experience it was over priced. The package did not include the glass of champagne or food. That was additional charge. Overall it was good.
We enjoyed a birthday celebration with tea & scrumptious treats. The ambiance was lovely, the room decorated with cherry blossoms decor. The teas were organic, there was a nice selection of 9 to choose from, all very fragrant, I chose English Garden. The savory & sweet treats were delicious, each one unique & as beautiful to look at as they tasted. The service was excellent. Highly recommend!!
Es un lugar muy bonito y el servicio en español es amable y eficiente. Las bebidas excelentes!
Restaurantji Recommends
Everything about this place... From the customer service, food, drinks, ambiance... A-1. For anyone staying at the Ritz, be sure to check it out. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Mediocre service, but they require a 22% service charge regardless of party size
Atmosphere: 3
Food: 3
Service: 1
The Ritz Hotel's Quadrant is undeniably a stunning location, and their High Tea experience has been a favorite of ours in the past. This time, however, our visit fell short of expectations.
While the tea, sandwiches, and pastries we were served were delightful, we were disappointed to find that the theme for December was still Paris rather than a festive holiday or Christmas theme. This is on us since we didn't check this in advance, however it felt like a missed opportunity to embrace the season in a festive holiday atmosphere.
The service also left much to be desired. Despite being one of the first parties to arrive, we were served last, which felt unusual and frustrating given the two-hour time limit they've placed on their tea. When it was time to settle our check, a discrepancy delayed the process, and while our waiter was resolving it, another staff member came over and offered us a place to wait in another room. This made us feel rushed, though the delay was not on our part.
Adding to the disappointment, scones and jam—a staple of high tea—were notably absent. For the price, this omission is surprising. Our waiter also disappeared for long stretches, so we were never offered additional hot tea or the option to purchase champagne (our favorite friends' holiday high tea tradition) before our time ended.
That said, the location itself is charming as ever and the hotel is beautifully decorated for the holiday season. Perhaps it was simply an off day for the kitchen and our server. While I wouldn’t recommend the experience based on this visit, I hope the Ritz (Quadrant) will address these issues, as it has the potential to be as magical as it has been in the past.
Atmosphere: 4
Food: 3
Service: 1
Lovely afternoon tea with great service! I would definitely return.
Atmosphere: 5
Food: 5
Service: 5
This is a nice restaurant inside the Ritz-Carlton without wanting to go full throttle with the next door restaurant Saga. That restaurant is a whole other level, which I went to last year. But it’ll set you back a bit and it’s worth it. I just wasn’t hungry enough for a multi course meal.
The 18 MONTH AGED PARMESAN & TRUFFLE CREAM BUCATINI was great. I recommend it and although you can add Chicken, Shrimp or Salmon. But, as it is was plenty and hit the spot.
The chicken sandwich was also great. Better than I anticipated actually.
I hear the cauliflower soup was great as well.
Atmosphere: 5
Food: 5
Service: 5
Loading...