Avoid this location if you can. The customer service quality is abyssal. If you’ll get acknowledged, be ready to be ignored again as the baristas will prioritize talking with each other over your service. Also, I hope you enjoy sounds of neighing horse as a side order to your breakfast.
Atmosphere: 2
Food: 4
Service: 1
Mimi St Johns
Worst matcha latte I’ve ever had in my life. No milk, no sugar—undrinkable and bitter.
Atmosphere: 1
Food: 1
Service: 1
Chris Saw
Wouldn’t recommend it - I tip people in the service industry, I am pleasant, i don’t understand the reason for disrespecting me unless it goes beyond simply admitting the drink wasn’t made correctly.
Sarah Horowitz
The baristas were friendly and welcoming, creating a great atmosphere. I particularly want to shout out Avianna, who was incredibly helpful and went above and beyond to ensure my order was just right. Highly recommend this location for both great coffee and excellent service
Atmosphere: 5
Service: 5
Chris Folsom
Exceptional service with a smile. I stopped in for coffee and a sandwich. Upon entering I was greeted with a smile and staff that were eager to take my order. My order was made to perfection and the barista took pride in making my drink unlike many other locations that slip-slop just to get to the next order. It's rare to see all employees smiling and enjoying what they do. Thank you for the great coffee and helping to start my day right with all the positivity that this location exudes.
Atmosphere: 5
Food: 5
Service: 5
T W
Rude staff. Unusual for Starbucks. Going to another location.
Chad Twigg
Great crew here
Atmosphere: 5
Food: 5
Service: 5
Brian Connolly
I have 3 for service because the one worker that was there servicing the hotel across the street along with mobile orders was trying. What a joke.
Atmosphere: 1
Food: 1
Service: 3
TJ Smooth
I reluctantly stop at this location on occasion as it is close to work. The coffee is good, but the customer service from the morning crew is pretty bad. You’re lucky if they acknowledge you at all. Normally, the cashier will just stare off into the distance until you order. Could be cleaner as well. Definitely needs better management.
Kid-friendliness: Not really.
Wheelchair accessibility: There are stairs to get in, so might be difficult.
Atmosphere: 3
Food: 4
Service: 2
Juan Carlos Villaverde
Stopped here on my trip to DC vacation good Starbucks location
Overall of the experiences I've ever had at Starbucks along the world, this has been by far the best experience ever received. It was on July 4th, almost by closing time, sadly I don't remember the employee name but had a long hair and a cap. I love Java Chips but this employee made it awesome, made us feel comfortable and enjoy our experience all the way. Kudos to this kind of employees. Will definitely come back again!
Atmosphere: 5
Food: 5
Service: 5
Al Fall
The worst customer service ever! Rude, slow and lazy!
Service: 1
Tom Mikolinis
Service was fast and friendly but have to hold Starbucks accountable. I ordered a personal cup to prevent use of a plastic cup and the barista made my drink with a plastic cup… what is the point of trying to be sustainable?
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Bacon Gouda & Egg Sandwich
serendrewpity
Good friendly service. Great location.
Atmosphere: 4
Food: 4
Service: 4
jkedmond
This is one of the best Starbucks I have been to. The staff was organized and worked together so well. Kurt the store manager worked as hard as the rest of the staff and remembered my order every time I came in. I can’t recommend it enough. Others should come and see how this one runs. Loved it!!
Avoid this location if you can. The customer service quality is abyssal. If you’ll get acknowledged, be ready to be ignored again as the baristas will prioritize talking with each other over your service. Also, I hope you enjoy sounds of neighing horse as a side order to your breakfast.
Atmosphere: 2
Food: 4
Service: 1
Worst matcha latte I’ve ever had in my life. No milk, no sugar—undrinkable and bitter.
Atmosphere: 1
Food: 1
Service: 1
Wouldn’t recommend it - I tip people in the service industry, I am pleasant, i don’t understand the reason for disrespecting me unless it goes beyond simply admitting the drink wasn’t made correctly.
The baristas were friendly and welcoming, creating a great atmosphere. I particularly want to shout out Avianna, who was incredibly helpful and went above and beyond to ensure my order was just right. Highly recommend this location for both great coffee and excellent service
Atmosphere: 5
Service: 5
Exceptional service with a smile. I stopped in for coffee and a sandwich. Upon entering I was greeted with a smile and staff that were eager to take my order. My order was made to perfection and the barista took pride in making my drink unlike many other locations that slip-slop just to get to the next order. It's rare to see all employees smiling and enjoying what they do. Thank you for the great coffee and helping to start my day right with all the positivity that this location exudes.
Atmosphere: 5
Food: 5
Service: 5
Rude staff. Unusual for Starbucks. Going to another location.
Great crew here
Atmosphere: 5
Food: 5
Service: 5
I have 3 for service because the one worker that was there servicing the hotel across the street along with mobile orders was trying. What a joke.
Atmosphere: 1
Food: 1
Service: 3
I reluctantly stop at this location on occasion as it is close to work. The coffee is good, but the customer service from the morning crew is pretty bad. You’re lucky if they acknowledge you at all. Normally, the cashier will just stare off into the distance until you order. Could be cleaner as well. Definitely needs better management.
Kid-friendliness: Not really.
Wheelchair accessibility: There are stairs to get in, so might be difficult.
Atmosphere: 3
Food: 4
Service: 2
Stopped here on my trip to DC vacation good Starbucks location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Overall of the experiences I've ever had at Starbucks along the world, this has been by far the best experience ever received. It was on July 4th, almost by closing time, sadly I don't remember the employee name but had a long hair and a cap. I love Java Chips but this employee made it awesome, made us feel comfortable and enjoy our experience all the way. Kudos to this kind of employees. Will definitely come back again!
Atmosphere: 5
Food: 5
Service: 5
The worst customer service ever! Rude, slow and lazy!
Service: 1
Service was fast and friendly but have to hold Starbucks accountable. I ordered a personal cup to prevent use of a plastic cup and the barista made my drink with a plastic cup… what is the point of trying to be sustainable?
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Bacon Gouda & Egg Sandwich
Good friendly service. Great location.
Atmosphere: 4
Food: 4
Service: 4
This is one of the best Starbucks I have been to. The staff was organized and worked together so well. Kurt the store manager worked as hard as the rest of the staff and remembered my order every time I came in. I can’t recommend it enough. Others should come and see how this one runs. Loved it!!
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