The least friendly Starbucks I’ve ever been to. I’m staying in the Marriott, and I’ve visited this Starbucks twice today, receiving the same “service” both times. The woman with the short hair is extremely unfriendly and clearly does not want to be there. During my first visit, I stood at the counter for a few minutes while this woman chatted with another worker about something. Morning rush, clearly we’re all trying to get someplace, but she was basically ignoring that I was standing there waiting to order. When she finally (barely) acknowledged me, I placed my order and she mumbled something about the oven being broken. I could barely even understand what she said because she barely opened her mouth and wouldn’t even look in my direction. I said ok and left. I just returned only to buy a bottle of water. I walked up to the register and said “hi, I’m back haha” in a friendly way. She didn’t even look up at me. Just scanned my water and pointed toward the payment machine. I added a small tip, which she saw me add, and then I said “thank you!” She literally never spoke a single word, nor looked up at me during the entire interaction. Incredibly disrespectful person and should not be customer-facing. I completely understand all the negative reviews about service at this location.
Alesia Gitter (Nintendobratkat)
Convenient location to the convention center for people like me who are only here for a weekend. It was super busy, but we got our order quickly and it was really good. Thank you!
Rachel Grace Hultin
This location is run by the hotel. They don't take points for payment and they upcharge for nondairy even though there is LITERALLY a sign that says no extra charge for nondairy right behind the cashier's head.
Mike B.
They couldn't charge to my room correctly. Just go to Anthem
Quoi
my drink was disgusting
Andre Lucas Ribeiro
Typical Starbucks. The coffees were good, but it was crowded and the service took almost 20 minutes.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Liz & Bryan P
Horrible people work here who will scream and shout at you if you don't follow their twisted rules. Some of the most obnoxious people I've ever met in my life. Don't work here if you hate your job and customers. It's coffee. The guy in the morning with the long hair verbally assaulted me and no one did a single thing.
Atmosphere: 1
Food: 1
Service: 1
Liz \u0026 Bryan P
Horrible people work here who will scream and shout at you if you don't follow their twisted rules. Some of the most obnoxious people I've ever met in my life. Don't work here if you hate your job and customers. It's coffee. The guy in the morning with the long hair verbally assaulted me and no one did a single thing.
John Seckar
Great service but chappy rushed atmosphere and I've never been an overall fan of the food.
Parking: Not great to get parking anywhere downtown DC
Atmosphere: 1
Food: 1
Service: 5
Alan Cheville
Same review as others. Long lines, understaffed, and glacially slow service. Good thing I had a full hour to kill…
The least friendly Starbucks I’ve ever been to. I’m staying in the Marriott, and I’ve visited this Starbucks twice today, receiving the same “service” both times. The woman with the short hair is extremely unfriendly and clearly does not want to be there. During my first visit, I stood at the counter for a few minutes while this woman chatted with another worker about something. Morning rush, clearly we’re all trying to get someplace, but she was basically ignoring that I was standing there waiting to order. When she finally (barely) acknowledged me, I placed my order and she mumbled something about the oven being broken. I could barely even understand what she said because she barely opened her mouth and wouldn’t even look in my direction. I said ok and left. I just returned only to buy a bottle of water. I walked up to the register and said “hi, I’m back haha” in a friendly way. She didn’t even look up at me. Just scanned my water and pointed toward the payment machine. I added a small tip, which she saw me add, and then I said “thank you!” She literally never spoke a single word, nor looked up at me during the entire interaction. Incredibly disrespectful person and should not be customer-facing. I completely understand all the negative reviews about service at this location.
Convenient location to the convention center for people like me who are only here for a weekend. It was super busy, but we got our order quickly and it was really good. Thank you!
This location is run by the hotel. They don't take points for payment and they upcharge for nondairy even though there is LITERALLY a sign that says no extra charge for nondairy right behind the cashier's head.
They couldn't charge to my room correctly. Just go to Anthem
my drink was disgusting
Typical Starbucks. The coffees were good, but it was crowded and the service took almost 20 minutes.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Horrible people work here who will scream and shout at you if you don't follow their twisted rules. Some of the most obnoxious people I've ever met in my life. Don't work here if you hate your job and customers. It's coffee. The guy in the morning with the long hair verbally assaulted me and no one did a single thing.
Atmosphere: 1
Food: 1
Service: 1
Horrible people work here who will scream and shout at you if you don't follow their twisted rules. Some of the most obnoxious people I've ever met in my life. Don't work here if you hate your job and customers. It's coffee. The guy in the morning with the long hair verbally assaulted me and no one did a single thing.
Great service but chappy rushed atmosphere and I've never been an overall fan of the food.
Parking: Not great to get parking anywhere downtown DC
Atmosphere: 1
Food: 1
Service: 5
Same review as others. Long lines, understaffed, and glacially slow service. Good thing I had a full hour to kill…
Restaurantji Recommends
Rudeness and unwillingness to work from the employee’s here. Go somewhere else couldn’t even complete my order.
Atmosphere: 1
Food: 1
Service: 1
Fast and friendly service .
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly and greeted me as I entered, they were quick and prompt and location was clean and easy to get too.
Atmosphere: 5
Service: 5
We just ordered several different drinks and they all have zero
Food: 1
My doughnut was still in the plastic. I asked them to warm it …and was advised the manager said “No” . I don’t want a cold hard doughnut .
Atmosphere: 2
Food: 1
Service: 2
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